Ops Sup Analyst 2
hace 3 semanas
The Ops Sup Analyst 2 is an intermediate level position responsible for providing operations support services, including but not limited to; record/documentation maintenance, storage & retrieval of records, account maintenance, imaging and the opening of accounts in coordination with the Operations - Core Team. Additionally, the Ops Sup Analyst 2 serves as the liaison between operations staff, relationship managers, project managers, custodians and clients. The overall objective of this role is to provide day-to-day operations support in alignment with Citi operations support infrastructure and processes.
Responsibilities:
Qualifications:
Education:
This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.
Habilidades de liderazgo efectivo y motivación de equipos de trabajo, gestión efectivo de tiempo, habilidades de negociación y relaciones de trabajo con Gerencias de Producto, habilidades de toma de decisiones y resolución de problemas, tanto de personal como operativos.
Entre 2 y 5 años de experiencia comercial relacionada con procesos operativos deseable, amplio conocimiento en el ambito operativo de tarjetas de crédito, débito y créditos personales y de nómina, incluido al menos un año de experiencia en supervisión y manejo de equipos de trabajo.
Amplio conocimiento de aplicación, análisis y estructura de procesos contables, derivados de la operativa de cargos /abonos a cuentas de clientes, así como experiencia en el manejo y gestión adecuados de partidas de alto riesgo.
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Job Family Group:
Operations - Core------------------------------------------------------
Job Family:
Operations Support------------------------------------------------------
Time Type:
Full time------------------------------------------------------
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