Field Service Technician

hace 7 meses


Mexico City Advanced Sterilization Products A tiempo completo

Resumen del cargo

Responsable de realizar el mantenimiento preventivo, instalación, desinstalación, reparación, boletines técnicos o mejora de los equipos marca Advanced Sterilization Products dentro de las áreas y limites designados. Responsable de mantener todos los equipos y sistemas para alcanzar las métricas de rendimiento del producto definidas, asegurando la satisfacción del cliente.

Funciones y responsabilidades

Identifica la (s) causa (s) raíz (s) utilizando procesos de diagnóstico integrales y toma las medidas correctivas apropiadas que se adhieren al proceso de servicio definido. Mantiene todos los registros asociados a su función de acuerdo con los requisitos reglamentarios. Esto incluye seguir los procedimientos de atención de servicio. Responsable de mantener, administrar de manera diligente y precisa todos los activos de la compañía asignados que pueden incluir, entre otros: Herramientas, inventario de piezas, vehículo de la compañía, computadora y accesorios. Responsable de comunicar los problemas relacionados con las actividades comerciales o las oportunidades para el siguiente nivel de gestión. Ofrecer adiestramiento técnico e información de los productos con clientes, proveedores y representantes de la empresa, según sea necesario. Apoya los esfuerzos de los socios de ventas para alcanzar los objetivos comerciales.

Educación, experiencia y conocimientos

Título de grado/Licenciatura: Licenciatura en Ingeniería / Operaciones / Negocios, o un campo relacionado Mínimo de dos (2) años de experiencia en el campo Biomédica, Mecatrónica, Electrónica, o relacionado Análisis e interpretación Construir relaciones efectivas Habilidades de comunicación y presentación Independencia Trabajo en equipo Resultados y rendimiento impulsado Sensación de urgencia Seguimiento y control Dominio del Inglés

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