Director of Security, Mexico
hace 6 meses
Job Details
Description
At Apple Leisure Group, we care for people so they can be their best. We deliver distinctive experiences for our guests, while providing a world of understanding and care. We strive to be the first choice in vacation travel, enriching lives and uniting the world.
Grow your career as a successful Director of Security in Mexico within Inclusive Collections. In this role, you will lead all Safety & Security efforts across all brands and operations for Hyatt in Mexico. You will serve as the Subject Matter Expert within Mexico for safety & security concerns, events and incidents. You will provide proactive and pre-emptive actions to identify vulnerabilities and provide advice and direction for appropriate mitigations. Activities involve onsite audits and assessments, training and security consultations to ensure safety and wellbeing of Hyatt brand, guests, staff, and assets from a range of security risks and threats (particularly criminality, terrorism, and political violence but also includes emergency preparedness and recovery actions from natural causes). You will have direct reporting to the Regional VP of Security for Americas, and indirect supervision and guidance from the Managing Director for Hyatt’s Inclusive Collection in LAC as well as the SVP for Operations for LAC. You will manage applicable safety & security contractors and vendors, supervise regional security specialists and provide guidance and mentoring to hotel security leaders. You will also provide expert investigative, intelligence and physical security support to the region’s hotel operations and assist in the continuous improvement and development of security programs, materials, management systems, emergency preparedness and initiatives. The role requires extensive collaboration with other stakeholders to include Operations, HR, Legal, Engineering, Comms and Security within Mexico and the greater LAC Region and Corporate.
A successful Director of Security in Mexico will:
Implement security policies, standards, and security management systems, identifying appropriate responsibilities, accountabilities, and development requirements across the assigned region under guidance of the RVP and Head Global Security. Respond to SSM events as necessary and provide assistance, support and direction to property leadership and SSM management teams under supervision of the MG HIC LAC and SVP LAC Operations, providing direct area and/or local level support, as necessary. Investigate security incidents involving actual or potential loss or exposure to the company at the direction of the RVP Security or MG/SVP Operations. Act as liaison point for security and law enforcement agencies and coordinate with them (as appropriate) any security incidents, threats, and investigations involving Hyatt operations within the assigned region. Collect, assess, and act on security intelligence from all recognized sources. Audit and/or review hotel Security Programs at individual hotels across all ownership models and brands within the assigned region. May further evaluate individual hotel programs as needed. Conduct or support Threat and Vulnerability Assessments of higher risk sites and follow-up implementation of recommendations. Support functional training initiatives to include security awareness and other topics for GM’s, Security Directors/Managers & Officers and persons vested with security responsibilities as well as general colleagues within the region. Act as the primary point of contact for Hotel Security Directors/Managers in assigned region. Assist General Managers in developing hotel security management and program initiatives to address the varied needs of hotels within the region. Lead, direct and/or conduct inquiries and investigations concerning criminal acts, workplace violence incidents, employee behavior, conduct and malfeasance or other incidents impacting the safety & security of Hyatt’s guests, colleagues, visitors and Brand reputation, with close coordination with other Hyatt stakeholders. Support operational acceptance and compliance with all Fire, Life, Health, Safety and Security standards and ways of working across all ownership and operating models as part of the enterprise Security and Risk Management team. Develop and maintain formal and informal networks in government security and law enforcement agencies, hotel industry counterparts and corporate security circles in support of the above in consultation with Corporate Chief Security Officer (CSO). Develop knowledge of safety & security protocols, ordinances and laws specific to the assigned region. Help identify appropriate security technologies, solutions and vendors to positively impact Hyatt operations. Support the wider MG/SVP Operations business strategy and developing sales and marketing opportunities by leveraging safety, security and risk management capabilities as part of the regional senior management team. Demonstrate a commitment to Hyatt core values.The position responsibilities outlined above are in no way to be construed as all encompassing. Other duties, responsibilities, and qualifications may be required and/or assigned as necessary.
A successful Director of Security in Mexico will have:
Formal education in a relevant field of security or an equivalent combination of formal education and work-related security experience. Ten or more years progressive work-related experience with demonstrated proficiency in multiple relevant disciplines/processes, including previous law enforcement, intelligence, or military experience. Security or risk management information system knowledge a plus. Microsoft Office proficiency. Ability to travel up to 50%, you will be based in Cancun, Mexico located within Hyatt’s Inclusive Collection Regional Office. Fluency in Spanish and English, verbal and written. Willingness and ability to frequently respond 24x7 regarding issues relating to threats, emergencies, events, incidents, or potential loss.About Apple Leisure Group
As North America’s only vertically integrated travel, hospitality and leisure management group, Apple Leisure Group is an industry innovator that combines the expertise of 14 leading brands. Our unique niche allows us the special opportunity to oversee every aspect of the travel experience, from the moment a guest books a trip to the time they return home. ALG consistently delivers exceptional value to travelers and strong performance to resort owners and partners by strategically leveraging the power of its portfolio of brands across five segments, comprising:
Vacations : The largest seller of vacation packages and charter flights in the U.S. for travel to Mexico and the Caribbean, moving approximately 3.2 million passengers annually through well-established vacation brands Resort Brand Management : management of 5-star and 4-star luxury resorts Destination Management Services : Best-in-class destination management services provided by Amstar® DMC and Worldstar® Loyalty Program : Exclusive loyalty program Unlimited Vacation Club® Technology Solutions : Innovative technology solutions provider Trisept Solutions®, connecting over 88,000 travel agents with leading travel suppliers.To learn more about the Apple Leisure Group advantage, visit appleleisuregroup.
About INCLUSIVE COLLECTION
Inclusive Collection offers the luxury leisure market high quality Endless Privileges, UnlimitedLuxury and Unlimited-Fun vacations, where everything is included.
Our Values
At ALG, we call our employees Colleagues, because we are more than just employees. We care for people so they can be at their best, we provide a world of understanding and care, and we deliver distinctive experiences for our guests. Our Values, by which we operate:
Empathy • Integrity • Respect • Inclusion • Experimentation • Well Being
ALG’s Commitment to Diversity & Inclusion
Living our purpose of caring for people so they can be their best means that we are committed to a workplace culture grounded in diversity and inclusion where Colleagues feel welcome and encouraged to fully participate in the organization. With the value of INCLUSION, we respect all the ways our Colleagues are individually unique and foster creativity and engagement in respectful environments.
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