Omni Channel Expert

hace 2 meses


Mexico City Snaphunt A tiempo completo

The Offer

  • Work within a company with a solid track record of success
  • Flexible working options
  • Work alongside & learn from best in class talent

The Job

  • Design and implement omni-channel strategies using Salesforce to enhance customer experience across multiple touchpoints (e.g., web, mobile, email, social media, in-store).
  • Configure and optimize Salesforce Omni-Channel features to improve service workflows and customer support.
  • Collaborate with marketing, sales, and customer service teams to ensure a unified customer journey.
  • Analyze customer data and behavior to refine engagement strategies and recommend improvements.
  • Monitor and maintain integration between Salesforce and other communication platforms.
  • Troubleshoot and resolve issues with Salesforce Omni-Channel functionality.
  • Create detailed documentation and reports on omni-channel processes and customer interaction metrics.


The Profile

  • You have at least 10 years experience, ideally within a Digital Transformation / Change Management or Software Engineer role.
  • You are adaptable and thrive in changing environments
  • You are highly goal driven and work well in fast paced environments
  • You possess strong analytical skills and are comfortable dealing with numerical data
  • You are willing to undertake 30-60% travel.

The Employer

Our client is a premier consulting company, founded in 1999, that provides consulting expertise to small, medium and large enterprises. Whether you are a Fortune 1000 company, a small business or a start-up, our client can help you achieve Operational Excellence using a blend of Business Process and Software Consulting Services.


  • Omni Channel Expert

    hace 2 meses


    Mexico City Nexinfo A tiempo completo

    NexInfo is a premier consulting company, founded in 1999, that provides consulting expertise to small, medium and large enterprises. Whether you are a Fortune 1000 company, a small business or a start-up, NexInfo can help you achieve Operational Excellence using a blend of Business Process and Software Consulting Services.The RoleDesign and implement...


  • Mexico City Nexinfo A tiempo completo

    NexInfo is a premier consulting company, founded in 1999, that provides consulting expertise to small, medium and large enterprises. Whether you are a Fortune 1000 company, a small business or a start-up, NexInfo can help you achieve Operational Excellence using a blend of Business Process and Software Consulting Services.The RoleDesign and implement...


  • Mexico City Snaphunt A tiempo completo

    The OfferFlexible working optionsOpportunity to make a positive impactWork within a company with a solid track record of successThe JobDesign and implement omni-channel strategies using Salesforce to enhance customer experience across multiple touchpoints (e.g., web, mobile, email, social media, in-store).Configure and optimize Salesforce Omni-Channel...

  • Marketing Expert

    hace 6 meses


    Mexico City Nike A tiempo completo

    Rejoignez l'équipe NIKE, Inc. Loin de se contenter d'équiper les plus grands athlètes mondiaux, NIKE, Inc. explore les potentiels, abolit les frontières et repousse les limites du possible. L'entreprise recherche des personnes capables d'évoluer, de réfléchir, de rêver et de créer. L'épanouissement de sa culture repose sur son ouverture à la...


  • Mexico City Red Bull A tiempo completo

    Company DescriptionRed Bull Sales teams are all about making sure that whenever consumers want a Red Bull can, it is always close at hand regardless of where they stand across the globe. They do this via our two channel-oriented sales teams: Off Premise and On Premise.The On Premise Distribution Executive main priority is developing annual business plans,...


  • Mexico City Red Bull A tiempo completo

    Company DescriptionRed Bull Sales teams are all about making sure that whenever consumers want a Red Bull can, it is always close at hand regardless of where they stand across the globe. They do this via our two channel-oriented sales teams: Off Premise and On Premise.The On Premise Distribution Partner Manager main priority is developing annual business...


  • Mexico City MICHAEL KORS A tiempo completo

    Michael Kors is always interested in hearing from talented, globally-minded individuals with a passion for fashion. If you enjoy working in a creative, fast-paced environment, then we would love to hear from you! SALES ASSISTANT WHO YOU ARE: Our contributors at Michael Kors are stylish, fashion forward individuals who have a drive to achieve...

  • Network engineer

    hace 6 meses


    Mexico City Azka IT Consulting A tiempo completo

    AZKA IT is a Mexican company that seeks and connects the best IT talent with Latin American and United States companies.We are looking for your talent as Network engineer.Requirements:Knowledge, Skills, & Abilities:• Expert level knowledge of network administration, routing/switching and engineering in mission critical environments servicing large server...


  • Mexico City Lenovo A tiempo completo

    Description and Requirements Job Description & Requirements The Services Product Marketing Specialist is responsible for understanding market requirements and driving an offering and communications agenda to maximize Lenovo's success in the fast-growing Services business. The individual will be responsible for driving services enablement for all...

  • Analyst, Service Desk

    hace 5 meses


    Mexico City Wyndham Destinations A tiempo completo

    We Put the World on Vacation At Travel + Leisure Co., our mission is simple: to put the world on vacation. With a focus on vacation ownership, travel memberships, and exchange programs, we’re shaping the future of leisure travel by creating new possibilities for vacationers. Innovation and growth keep our work interesting and fun. Every day is a...

  • Analyst, Service Desk

    hace 5 meses


    Mexico City Travel + Leisure Co A tiempo completo

    We Put the World on Vacation At Travel + Leisure Co., our mission is simple: to put the world on vacation. With a focus on vacation ownership, travel memberships, and exchange programs, we’re shaping the future of leisure travel by creating new possibilities for vacationers. Innovation and growth keep our work interesting and fun. Every day is a...

  • Growth Manager

    hace 4 meses


    Mexico City American Express A tiempo completo

    You Lead the Way. We’ve Got Your Back. With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create...


  • Mexico City Logitech A tiempo completo

    Description The Role: Logitech is seeking for a passionate and experienced Category Portfolio Manager. In this role, you will manage the product life cycle of Gaming & Streamers Category. You will partner closely with the sales organization, regional and global counterparts, and supply chain to define, plan, and drive the achievement of product...


  • Mexico City Chainalysis A tiempo completo

    Blockchain technology is powering a growing wave of innovation. Businesses and governments around the world are using blockchains to make banking more efficient, connect with their customers, and investigate criminal cases. As adoption of blockchain technology grows, more and more organizations seek access to all this ecosystem has to offer. That’s where...

  • Production Director

    hace 1 mes


    Mexico City Jellyfish A tiempo completo

    Job DescriptionAs the leader of the Mexican Production Hub, your primary responsibility will be to drive its growth and success.You will develop and implement strategic plans and resources that allow growth. To excel in this role, you must deliver work to the highest standards while adopting proprietary tech solutions, optimizing production processes, and...


  • Mexico City NBCUniversal A tiempo completo

    Descripción del empleoRetail Development expert and ambassador for internal and external stakeholdersResponsible of maintaining and expanding the relationship between Universal and key retail accounts across Latin America (buyers / marketing teams)Head of the channel & account strategyProject pitching and sales process leaderIdentify growth opportunities on...

  • Production Director

    hace 2 semanas


    Mexico City Jellyfish A tiempo completo

    Job DescriptionAs the leader of the Mexican Production Hub, your primary responsibility will be to drive its growth and success.You will develop and implement strategic plans and resources that allow growth. To excel in this role, you must deliver work to the highest standards while adopting proprietary tech solutions, optimizing production processes, and...


  • Mexico City Mediabrands A tiempo completo

    PurposeAccelerate growth of our ecommerce, retail media and performance products/services within our key clients and new business prospects. They will further developing our relationships with our eRetail partners as well as elevate and standardize our product offering. They will evangelize ecommerce market trends and our media buying and strategic...


  • Mexico City Zebra A tiempo completo

    Remote Work: No Overview: At Zebra, we are a community of innovators who come together to create new ways of working to make everyday life better. United by curiosity and care, we develop dynamic solutions that anticipate our customer’s and partner’s needs and solve their challenges. Being a part of Zebra Nation means being seen, heard,...


  • Mexico City Align Technology A tiempo completo

    About this opportunity As a Manager Clinical Education in Mexico & CALA Region, you will be responsible for external clinical education programs for the ortho channel, to drive adoption of the Invisalign system, for Align Technology in LATAM. Responsibilities fall in three broad categories, but may not be limited to: Design and establish the creation and...