Sales Support

hace 6 meses

Mexico City TD SYNNEX A tiempo completo
  • Provides entry-level first call response for solutions pricing and quoting of simple solutions requests for customers within assigned territory or is accountable for territory focused relationship based customer transactions in support of a large group with more complex solutions.
  • Accountable for opportunity forecasting and pipeline management for the same group of assigned-territory customers.

Essential Duties & Responsibilities Required

Duties and Responsibilities:

  • Provides the first call response focused on providing pricing and quoting the customer identified solution.
  • Engages with the customer to understand the scope of the solution request.
  • Utilizes entry-level knowledge and tool sets to configure, price, quote and process requests for specific hardware, software, services for identified configuration design solutions.
  • Creates and delivers initial solution to the customer, determining and communicating lead time and delivery based on product availability, build lead times, etc.
  • Provides assigned-territory customers with information to assist in making additional decisions regarding hardware, software, services and/or services renewal and warranty.
  • Adheres to customer program requirements utilizing customer contract information to ensure enforcement of terms, freight, inventory, pricing, etc.
  • Supplies final adjusted design solution pricing based on applicable programs, promotions and add-ons.
  • Uses internal resources to resolve or escalate all pertinent pre-sales issues, e.g., credit, engineering, etc.
  • Refers requests for product education and product alternatives outside of their area of knowledge to others.
  • Follows up on all opportunities and monitors the pipeline activity to close within the identified forecast period.
  • Contributes information to forecast consolidations.
  • Participates in planning and reviews for customers in the assigned territory.
  • Implements actions identified by management to resolve identified budgets gaps.
  • Maintains integrity of customer information in TD SYNNEX systems, as appropriate.

Knowledge and Skills:

  • Demonstrated entry-level working knowledge of product, pricing, customer service and sales strategy.
  • Demonstrated entry-level working knowledge of simple configuration solutions design, including tools, products and services, practices, procedures and methods.
  • Demonstrated ability to identify and use appropriate tools to price simple configuration requests.
  • Demonstrated working knowledge of sales and quoting systems.
  • Demonstrated working-level attention to detail and the ability to organize, prioritize and accomplish multiple tasks based on identified process requirements.
  • Ability to perform mathematical calculations.
  • Knowledge of distribution industry.

Qualifications, Required Knowledge Skills & Abilities and Working Conditions

Work Experience:

  • One (1) year of experience in a configuration, sales or other related role with extensive customer service interface in a technical or product support role within a computer products, system solutions-related distribution business or similar environment.

Education and Certification(s):

  • Associate Degree in business, IT or related field OR an equivalent combination of formal education, training and directly related job experience.
  • Product/supplier certifications as required.

Distinguishing Characteristic(s):

  • This position provides entry-level first call response for assigned territory customers.

What’s In It For You?

  • Elective Benefits: Our programs are tailored to your country to best accommodate your lifestyle.
  • Grow Your Career: Accelerate your path to success (and keep up with the future) with formal programs on leadership and professional development, and many more on-demand courses.
  • Elevate Your Personal Well-Being: Boost your financial, physical, and mental well-being through seminars, events, and our global Life Empowerment Assistance Program.
  • Diversity, Equity & Inclusion: It’s not just a phrase to us; valuing every voice is how we succeed. Join us in celebrating our global diversity through inclusive education, meaningful peer-to-peer conversations, and equitable growth and development opportunities.
  • Make the Most of our Global Organization: Network with other new co-workers within your first 30 days through our onboarding program.
  • Connect with Your Community: Participate in internal, peer-led inclusive communities and activities, including business resource groups, local volunteering events, and more environmental and social initiatives.

  • Sales Support Associate

    hace 4 semanas

    Mexico City Sagan A tiempo completo

    Job Title: Sales Support AssociateLocation: Remote (Ability to work within specified time zones as needed)Work Schedule: Flexible based on company needs, typically Monday to Friday. Company Overview: Sagan is an exclusive membership community for top executives, founders, and CEOs seeking to hire and maximize the impact of international talent. We bridge the...

  • Coord, Sales Support

    hace 2 meses

    Mexico City Royal Caribbean Group A tiempo completo

    Position Summary The Sales Support Coordinator has the responsibility of analyzing databases to obtain information and take decisions, implementing Power BI Projects to automate the collection of sales information. Follow up of promotions and calculation of incentive payments. Documenting and updating SOPs about sales support tasks.  What will you...

  • Sales Support Junior

    hace 22 horas

    Mexico City SoftwareONE A tiempo completo

    Why SoftwareOne? Success at SoftwareOne is not defined by what you do for yourself, but by what you deliver for our customers, the business and for the employees around you. SoftwareOne employees are energized, agile and are laser focused on delivering world class Customer Satisfaction and results. Our leaders motivate and inspire their teams and provide...

  • Sales Support Assistant

    hace 2 meses

    City, México Cambridge University Press & Assessment A tiempo completo

    **Salary**: - Competitive + Benefits**Location**: - Mexico City**Business Unit**: - Academic**Vacancy Type**: - Permanent**Closing Date**: - 31 October 2024**Meet the recruiter**: - Shamsher Burhm Salary range: Competitive Location: Mexico City, Hybrid Contract: Permanent, Full Time We are Cambridge University Press & Assessment, a world-leading...

  • Sales Support

    hace 6 meses

    Mexico City Westcon Mexico, S.A. de C.V. A tiempo completo

    Provides entry-level first call response for solutions pricing and quoting of simple solutions requests for customers within assigned territory or is accountable for territory focused relationship based customer transactions in support of a large group with more complex solutions. Accountable for opportunity forecasting and pipeline management for the same...

  • Sales support

    hace 3 meses

    Mexico City TD SYNNEX A tiempo completo

    About the Role Provides entry-level first call response for solutions pricing and quoting of simple solutions requests for customers within assigned territory or is accountable for territory focused relationship based customer transactions in support of a large group with more complex solutions.Accountable for opportunity forecasting and pipeline management...

  • Sales Support

    hace 4 semanas

    Mexico City Univar Solutions A tiempo completo

    Un lugar en el que nos importan las personas.  ¡Comience su recorrido profesional con Univar Solutions!  Aquí puede producir un impacto en el mundo que lo rodea y acelerar su carrera en áreas que lo motiven y lo estimulen.   Univar Solutions es un empleador que ofrece igualdad de oportunidades. Todos los postulantes calificados serán considerados...

  • Trainee - Technical Sales Support

    hace 5 meses

    Mexico City Siemens Energy A tiempo completo

    Trainee - Technical Sales Support About the Role Location Mexico Ciudad de Mexico Mexico City Remote vs. Office Hybrid (Remote/Office) Company Siemens Energy, S. de de Organization Gas Services Business Unit Service Latin America Full / Part time Full-time Experience Level Early Professional What You Bring  - Education: Engineer or...

  • Sales Support-Insurance Brokers

    hace 5 meses

    Mexico City Kuehne+Nagel A tiempo completo

    JOB DESCRIPTION Estamos en busca de un Sales Support Specialist para el departamento de Insurance Brokers en nuestra oficina corporativa. Tu función Dar Soporte administrativo a los ejecutivos de ventas, clientes internos y externos en cuanto a procedimientos de seguros. Tus responsabilidades 1. Apoyar en cotizaciones que solicitan los...

  • Sales Support Specialist

    hace 2 meses

    City, México Lexzau, Scharbau GmbH & Co. KG A tiempo completo

    **Sales Support Specialist** **Your Responsibilities** - Provide direct support to internal / external customers - Follow up the customer registration process from start to finish - Follow up on the credit allocation process with all areas involved - Provide commercial support during implementations together with customer owner - Follow up on contracts -...

  • PORTUGUESE / English Sales Support Representative

    hace 6 meses

    Mexico City Thomson Reuters A tiempo completo

    About the Role : In this opportunity as a Portuguese / English Sales Support Representative , you will: Serve as the primary resource for sales and account management teams to understand content/product offerings, business policies, order processing, credits, and procedures and assist in problem-solving on all issues. Permission prospective clients...

  • Sales Executive

    hace 7 días

    Mexico City Shiji Group A tiempo completo

    Job DescriptionThe Sales Executive will be responsible for driving revenue growth by prospecting and  generating new business for Shiji PMS and Infrasys within the Mexico market. This role focuses on identifying and engaging potential customers, building strong and lasting relationships, and developing high-quality sales pipelines to ensure sustained...

  • Sales

    hace 4 meses

    Mexico City Goiko (MIA) A tiempo completo

    Job Title: SalesCompany: Goiko (MIA)Experience: 3 yearsAre you a driven and ambitious sales professional with a passion for technology and digital forensics? Do you thrive in a fast-paced environment and enjoy building strong relationships with clients? If so, we have an exciting opportunity for you to join our team at Goiko (MIA) as a Sales...

  • Inside Sales

    hace 6 meses

    Mexico City Alfa Laval A tiempo completo

    This is not an exclusive gender position; therefore, all profiles are welcome  At Alfa Laval, we always go that extra mile to overcome the toughest challenges. Our driving force is to accelerate success for our customers, people and planet. You can only achieve that by having dedicated people with a curious mind. Curiosity is the spark behind great...

  • Sales Executive

    hace 2 meses

    Mexico City Indie Campers A tiempo completo

    THE ROLE As a Sales Executive – you will be responsible for reselling vans and motorhomes currently belonging to our fleet, to potential buyers in North America. You will do this by contacting leads and potential customers already interested in our vehicles by phone and email, in their native language. In doing so, you will contribute to the...

  • Frontline Sales Leader

    hace 6 meses

    Mexico City Aon A tiempo completo

    Do you want to be part of a high performing team and enjoy new challenges ? This is a hybrid role with the flexibility to work both virtually and from our Mexico offices Aon is in the business of better decisions At Aon, we craft decisions for the better to protect and enrich the lives of people worldwide. As an organization, we are united...

  • Channel Sales Manager

    hace 4 meses

    Mexico City Glance A tiempo completo

    About Us At Glance, we believe that personal connection makes a world of difference. That’s why our mission is to power seamless personal support at critical moments. By joining the team at Glance, you'll be helping bring to life Guided CX solutions that are laser-focused on delivering a seamless, personal, guided experience in the digital world. When a...

  • Customer Support Advocate

    hace 6 meses

    Mexico City Hootsuite A tiempo completo

    Why HootsuiteWhat we do How a Social Media Makeover Helped a Small Business Drive a 108% Increase in Sales See it in action with a free 30-day trial Resources Learn Connect Support How Eurpac Increased its Social Media Followers by Customer Support Advocate Location Mexico City, Mexico

  • Pre-Sales Engineer I

    hace 5 meses

    Mexico City Park Place Technologies A tiempo completo

    Pre-Sales Engineer I The Pre-Sales Engineer I focuses on answering technical questions as they arise from sales, while partnering with first-year sales associates to consult with prospects and customers regarding after warranty data center maintenance & network optimization. The Pre-Sales Engineer I designs & architects’ technical solutions to meet...

  • Technology Sales Representative IV

    hace 5 meses

    Mexico City Oracle A tiempo completo

    This role will be in charge of a whitespace territory. High sense of urgency, discipline and activity required Career Level - IC4 Primary job duty is to sell technology cloud services in a defined territory. Identifies, qualifies and closes new opportunities. Manages accounts including the entire sales process from business development prospecting and...