Product & Marketing Strategy Executive

hace 4 semanas

Mexico City AMEX A tiempo completo

You Lead the Way. Weve Got Your Back.

With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities, and each other. Here, youll learn and grow as we help you create a career journey thats unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.

At American Express, youll be recognized for your contributions, leadership, and impactevery colleague has the opportunity to share in the companys success. Together, well win as a team, striving to uphold our and powerful backing promise to provide the worlds best customer experience every day. And well do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.

Join Team Amex and let's lead the way together.

How will you make an impact in this role?

This role Strategic Planning & Marketing Senior Executive is responsible for the management and portfolio profitable growth strategy of the Charge Proprietary Products Portfolio, with special emphasis on creating a 360° Product Line Strategy.

Responsibilities:

·Accountable for generating portfolio analysis, research and insights for improvement.

·Leadership of P&L Management and generation of business analysis to identify and generate business opportunities for growth, revenue and costs efficiencies.

·Accountable for value prop offer as well as to improve Key drivers as engagement, billed business and SHOW.

·Responsible for Project Management of key initiatives as Revites and digital product capabilities implementation in close partnership with central teams and tech/digital teams.

·Responsible for assessing customers benefits journeys & customer experience to identify opportunities to drive excellence in service/experience, improve NPS results and maintain Product relevance in the marketplace.

·Development of Communication Strategy, including engagement initiatives as well as annual media/ comms plan

·Coordinate with diverse internal teams the fulfillment of processes (Sales, Compliance, Legal, Controllership, among others)

Minimum Qualifications

·Great relationship management & leaderships skills to lead a multidisciplinary team, internal and external.

·External vision, capable to be on top of new trends, competence, and opportunities.

·Customer first thinking is a must, service-first attitude.

·Superior interpersonal, presentation and stakeholder management skills.

·Strategic thinker and commercially astute- understand clients' business drivers and resources available to come up with new ideas.

·Excellent organizational skills with attention to detail and accuracy of data.

·Self-driven & quick learner.

·Fluent in English written & oral.

·Project Management skills.

·Storytelling skills

We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:

Competitive base salaries Bonus incentives Support for financial-well-being and retirement Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location) Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need Generous paid parental leave policies (depending on your location) Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) Free and confidential counseling support through our Healthy Minds program Career development and training opportunities

Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.

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