Financial ERP Technical Support Specialist

hace 6 meses

Zapopan, México Oracle A tiempo completo

Key Qualifications:

5+ years of technical and functional expertise, including proficiency in modules, data flows, and integration points within Fusion ERP Financials Cloud Applications, Broad understanding of modules such as General Ledger, Payables, and Projects, as well as how Fixed Assets integrates with these modules.  Asset Lifecycle flow, common enterprise structures setup, transaction processing, interfaces, business processes, period close processes, and activities. This includes setup and configuration of asset books, depreciation methods, asset categories, and tax rules. Knowledge of implementing local and international accounting standards and regulations related to fixed assets accounting to ensure compliance. Strong proficiency in identifying functionality and usability bugs within applications code written in SQL, PL/SQL, J2EE applications, and Oracle RDBMS Database. Experience with Oracle's recommended implementation methodologies during implementation phases and data migration processes. This includes extracting data from legacy systems, mapping data to Oracle Fusion Financials structures, and loading data into the new system for compatibility with Oracle Fusion Financials Fixed Assets. Understanding of the security model within Oracle Fusion applications, including roles, permissions, and data security.

Supporting Skills:

In addition to the preferred qualifications, the following skills will be helpful:

Oracle ERP Cloud Implementation Certifications Experience with reporting tools and analytics features in Fusion Financials for Fixed Assets for creating custom reports and applying built-in reporting capabilities.

Responsibilities:

As a Principal Support Engineer, your primary responsibilities will include:

Resolving complex technical problems with meticulous attention to detail, ensuring efficient issue diagnosis and problem resolution for Oracle customers. Serving as an effective communicator and negotiator in problem resolution and management. Collaborating with teams to improve automation and the knowledge base for application services. Demonstrating the ability to collaborate and work successfully with diverse and globally distributed teams spanning multiple time zones. Ability to develop and deliver training programs for end users, ensuring they understand how to use the products successfully.

Career Level - IC4

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