Nike Retail Trainer

hace 5 días

Mexico City Nike A tiempo completo

Rejoignez l'équipe NIKE, Inc.

Loin de se contenter d'équiper les plus grands athlètes mondiaux, NIKE, Inc. explore les potentiels, abolit les frontières et repousse les limites du possible. L'entreprise recherche des personnes capables d'évoluer, de réfléchir, de rêver et de créer. L'épanouissement de sa culture repose sur son ouverture à la diversité et sur sa façon d'encourager l'imagination. La marque a besoin de personnes talentueuses, de leaders et de visionnaires. Chez NIKE, Inc., chacun contribue, par ses compétences et sa passion, à jouer un match difficile en constante évolution.

Travailler dans la vente, c'est être le visage de NIKE, Inc. En accordant une attention constante à la connaissance des produits et au service client, les équipes de vente de Nike offrent chaque jour aux clients de précieuses expériences. De Shanghai à San Francisco, chaque magasin possède une perspective unique et renferme une exaltante communauté de passionnés de sport et de style. Une carrière dans la vente chez Nike impose de faire preuve de créativité et d'ambition, tout en offrant la possibilité de progresser aux côtés des meilleurs athlètes, coéquipiers et partenaires de vente du secteur.

WHO ARE WE LOOKING FOR?

We’re looking for a Retail Trainer who is responsible for driving the retail training vision for their District, focused on arming store leaders with the tools and training needed to further invest in their athlete teams. Our best NAX Trainers are the subject matter experts (SME) for training in their district. They educate and inspire our store teams through engaging, informative, hands-on, educational moments that teach teams how to use premium service to deliver Nike products.

WHAT WILL YOU WORK ON?

We understand that our products only come to life for consumers when well-trained teams deliver quality service interactions. We empower others not to know everything, but with the skills to be able to navigate a consumer seamlessly through any situation with confidence. Service excellence is the name of the game, and we play a meaningful role in ensuring the success of the team, the business, and the brand. After all, it’s leaders like you that make Nike the #1 Sports Brand in the World.

You will:

Proactively seek out district business objectives and offer insights on training strategies for store leadership Utilize train-the-trainer approach to prepare store leaders to drive ongoing learning on subjects ranging from retail and sales floor leadership to Nike Products & Services. Provide feedback in the moment to athletes & leaders on service behaviors and product knowledge Monitor store-level progress toward priorities by tracking and reporting key training metrics Be a change champion. Solicit feedback and be known for providing detailed and useful feedback on behaviors Serve as an ambassador of Nike's heritage and values within both the Nike organization and the community Demonstrate a high sense of ownership and accountability for your role and your team

WHO WILL YOU WORK WITH?

We’re the training experts in our District, reporting up to the Retail District Director (RDD). We visit stores throughout the District regularly and provide training to each store’s leadership team. We will also partner with the NEXT Program Manager to curate and fine tune the content we deliver to the field.

You will:

Visit stores regularly while leading or supporting all needed training for store and district priorities Coordinate, lead, and support the delivery of onboarding training for new employees and leaders Create feedback loops for store teams in your district to share wins and opportunities for product and service training Monitor store KPIs to inform training needs, including consumer feedback and sales metrics Lead and support special trainings in market, including new store openings, all-store meetings and district meetings

WHAT YOU BRING TO NIKE:

3 years' retail experience, including 1-year training experience Experience in delivering premium consumer experience Experience in coaching and counseling employees Retail Leadership experience preferred Bachelor’s Degree in related discipline preferred 1 year of additional relevant experience in lieu of a degree Proficiency with virtual platforms preferred. (ex. Zoom) Ability to communicate in English Ability to work weekends, evenings, and holidays as needed

NIKE, Inc. est une entreprise en pleine croissance cherchant à intégrer à son équipe des personnes capables de se développer avec elle. Nike offre un généreux programme de rémunération globale, un environnement de travail décontracté, une culture variée et inclusive et une atmosphère dynamique propice au développement professionnel. Quels que soient le site ou le poste, les employés de Nike partagent tous la même mission stimulante : apporter inspiration et innovation aux athlètes* du monde entier.

NIKE, Inc. s'engage à embaucher un personnel diversifié. Les candidats qualifiés seront considérés sans tenir compte de leur origine, couleur de peau, religion, sexe, nationalité, âge, orientation sexuelle, identité de genre, expression de genre, statut de vétéran ou handicap.

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