Customer Service Weekends Off
hace 4 semanas
**Would you like to have always WEEKENDS OFF, working in a Call Center?**We are looking for someone to come in and retain current customers. In this position, you will assist customers with billing inquiries and pending issues, with the highest degree of courtesy and professionalism in the English language.You will offer alternative solutions where appropriate with the goal of retaining the customer's business and provide customer assistance working from home or on site based in Monterrey.**Your mission**:This is a summary of the role and what this job requires: Maintain a flow of customers whose have been flagged as having service and/or payment issues. Your ultimate goal is to turn them into successful transactions and retain the revenue on behalf of the company.- You will be responsible for making financial decisions to protect/raise revenue. You must have the ability to offer creative solutions that are specific to each client/prospect's situation.- Exercise the highest degree of professionalism and courtesy in resolving customer payment issues. You must have the ability to navigate sometimes uncomfortable situations to create a positive outcome. Necessary experience: Actively Listen and Question- Practice empathy and diplomacy by asking probing questions to get information about payment issues and offer solutions to ensure a successful transaction as a positive and Friendly Communicator- Communication is key in this position. You are likely to have difficult conversations, it is imperative that you do so with kindness. Additionally, you must be empathetic to any customer experiencing billing issues; we don't want someone who just abruptly rejects the client's situation and then asks for payment. You must be assertive and polite when necessary to achieve your goal of retaining income.**Salary & Benefits**:- $12,500 Base salary- $2,000 Punctuality Bonus- Retention Bonus up to $19,000- 40 hrs per week- 8:00am - 5:00pm Monday to Friday- WEEKENDS OFF- Food coupons- Life medical insurance- Permanent placement position / Direct hire**Salary**: $12,500.00 - $17,500.00 per month**Experience**:- Sales, UpSales or Retention: 1 year (required)- Customer Service: 1 year (required)**Language**:- english (required)
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Bilingual Customer Service Representative
hace 2 semanas
Monterrey, México Reclutamiento Dorh A tiempo completoBilingual Customer Service Representative – Reclutamiento Dorh • Monterrey, Nuevo León, México Descripción del trabajo Bilingual Customer Service Agent (NOT FOR CALL CENTER) Location: On-site, Col. Obispado, Monterrey, N.L.Schedule: Monday to Friday, 9:00 a.m. - 6:00 p.m. (1-hour lunch)Salary: $14,000 - $17,000 MXN per month (based on experience) Join...
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Customer Service Representative
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Monterrey, México Charger Logistics Inc A tiempo completoCharger Logistics is a world class asset-based carrier. We specialize in delivering your assets, on time and on budget. With the diverse fleet of equipment, we can handle a range of freight, including dedicated loads, specialized hauls, temperature-controlled goods and HAZMAT cargo.Charger logistics invests time and support into its employees to provide them...
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Costumer Service Representative
hace 2 semanas
Monterrey, México Dme Service Solutions A tiempo completoCostumer Service Representative DME Service Solutions • Monterrey, Nuevo León, México Company name: DME Service Solution Department: Operations Job title: Customer Service Representative Location: Hybrid Reports to: Customer Service Supervisor Country: Monterrey, Nuevo Leon, Mexico What We Offer Home office, including training The company will provide...
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Bilingual Customer Service Agent Sundays Off!!
hace 1 semana
Monterrey, México ContactPoint 360 A tiempo completoJoin our CP360 Family, today From Maple Leaf to Monterrey: Proudly Monterrey, Uniquely Canadian. Join Our Canadian-Inspired Team in Monterrey: Embrace Excellence Together! **Who We Are**: Welcome to ContactPoint 360, the world’s fastest-growing global BPO. At our roots, we are a Canadian privately-owned family company where entrepreneurial spirit and...
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Customer Care Representative
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Monterrey, México Afni, Inc. A tiempo completoAre you passionate about delivering exceptional service and making a positive impact on people's lives? Do you thrive in a fast-paced environment where your communication skills shine? If you're an English-speaking individual who loves solving problems and helping others, we want YOU to join our customer care team! **Key Role and Responsibilities** -...
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Customer Care Representative
hace 4 semanas
Monterrey, México Afni, Inc. A tiempo completoAre you passionate about delivering exceptional service and making a positive impact on people's lives? Do you thrive in a fast-paced environment where your communication skills shine? If you're an English-speaking individual who loves solving problems and helping others, we want YOU to join our customer care team!**Key Role and Responsibilities**- Deliver...
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Agente Bilingüe/ Customer Service/ 2 Dias Off
hace 2 semanas
Monterrey, México Afni Customer Services A tiempo completoTe invitamos a formar parte de su equipo bilingüe para una EMPRESA DE CALL CENTER de EU ganando hasta $21,000REQUIERES:- 18 años en adelante- Inglés Avanzado Conversacional- Preparatoria Terminada- 1 año de Experiência en Call center- Radicar en Zona Metropolitana de Monterrey(INDISPENSABLE)*Prepa terminada*Gusto por servicio al cliente.*Experiência en...
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Bilingual Customer Service
hace 3 semanas
Monterrey, México HRO A tiempo completo**Job brief**We are looking for a customer-oriented service representative.What does a Bilingual Customer Service do?A Bilingual Customer Service, will act as a liaison, provide product/services information, answer questions, and resolve any emerging problems that our customer accounts might face with accuracy and efficiency, to provide customer assistance...
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Customer Service Representative
hace 2 semanas
Monterrey, México Detail Cleaning Services A tiempo completoJoin Our Team of Excellence Customer Service Representative at Detail Cleaning Services! What We’re Looking For Outstanding Communication: Clear, effective written and verbal communication is essential. Customer-Centric Approach: A natural ability to build rapport, actively listen, and engage clients to ensure a positive experience. Problem-Solving Skills:...
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Customer Service Representative
hace 3 días
Monterrey, México Detail Cleaning Services A tiempo completo**Join Our Team of Excellence Customer Service Representative at Detail Cleaning Services!** **What We’re Looking For**: - **Outstanding Communication**: Clear, effective written and verbal communication is essential. - **Customer-Centric Approach**: A natural ability to build rapport, actively listen, and engage clients to ensure a positive...
