Service Desk

hace 7 días


Puebla, México Talent in Progress Consultores SC A tiempo completo

Conocimientos:Formación profesional en ITHerramientas de HelpDesk (Servidesk)ITIL CertifiedHerramientas de Soporte Remoto (Simple Help)Habilidades:Servicio al ClienteManejo de personalInglés (B1-B2)Experiência:2 años como lider de HelpDeskImplementacion de ITILImplementacion de SLAs4 Años experiência en helpdeskSoporte a una red extensa remotoInteresados postularse con información completa y actualizada.Tipo de puesto: Tiempo completoSalario: $15,000.00 - $18,000.00 al mesTipo de puesto: Tiempo completoSalario: $15,000.00 - $18,000.00 al mesHorario:- Turno de 8 horasExperiência:- HelpDesk: 3 años (Obligatorio)- SLA´s: 3 años (Obligatorio)- Simple Hel: 3 años (Obligatorio)- Soporte remoto: 3 años (Obligatorio)- Servicio al cliente: 3 años (Obligatorio)Idioma:- Inglés B1 (Obligatorio)Lugar de trabajo: In person


  • Service Desk

    hace 15 horas


    Puebla, México Pellera Technologies Mexico A tiempo completo

    The Customer Service Desk Agent is responsible for providing quality and efficient customer service to customers through technical and quality sound phone calls and tickets daily, as well as various tasks assigned to the agent. General Accountabilities Maintains daily communication with the team and hits productivity standards. Receive incoming customer...

  • Service Desk

    hace 3 horas


    Puebla, México Pellera Technologies Mexico A tiempo completo

    The Customer Service Desk Agent is responsible for providing quality and efficient customer service to customers through technical and quality sound phone calls and tickets daily, as well as various tasks assigned to the agent. General Accountabilities - Maintains daily communication with the team and hits productivity standards. - Receive incoming...

  • Service Desk

    hace 12 horas


    Puebla, Puebla, México Pellera Technologies Mexico A tiempo completo

    The Customer Service Desk Agent is responsible for providing quality and efficient customer service to customers through technical and quality sound phone calls and tickets daily, as well as various tasks assigned to the agent.General AccountabilitiesMaintains daily communication with the team and hits productivity standards.Receive incoming customer calls,...

  • Service desk

    hace 15 horas


    Puebla City, México Pellera Technologies Mexico A tiempo completo

    The Customer Service Desk Agent is responsible for providing quality and efficient customer service to customers through technical and quality sound phone calls and tickets daily, as well as various tasks assigned to the agent.General AccountabilitiesMaintains daily communication with the team and hits productivity standards.Receive incoming customer calls,...

  • Service Desk

    hace 3 horas


    Puebla City, México Pellera Technologies Mexico A tiempo completo

    The Customer Service Desk Agent is responsible for providing quality and efficient customer service to customers through technical and quality sound phone calls and tickets daily, as well as various tasks assigned to the agent. General Accountabilities - Maintains daily communication with the team and hits productivity standards. - Receive incoming...

  • Service Desk Agent

    hace 1 semana


    Puebla, México Talent in Progress Consultores SC A tiempo completo

    Únete a nuestro equipo como agente Service Desk Buscamos - Experiência de 3 años como lider / gerente de HelpDesk - Implementacion de ITIL - Implementacion de SLAs - 3 Años experiência en helpdesk - Soporte a una red extensa remoto Conocimientos: - Formación profesional en IT - Herramientas de HelpDesk (Servidesk) - Active Directory - Herramientas...

  • Service Desk

    hace 7 días


    Puebla, México Talent in Progress A tiempo completo

    Únete a nuestro equipo como agente Service DeskBuscamos- Experiência de 3 años como lider / gerente de HelpDesk- Implementacion de ITIL- Implementacion de SLAs- 5 Años experiência en helpdesk- Soporte a una red extensa remotoConocimientos:- Formación profesional en IT- Herramientas de HelpDesk (Servidesk)- Active Directory- Herramientas de Soporte...


  • Puebla, México The Scotts Miracle-Gro Company A tiempo completo

    A leading horticultural company in Puebla, Mexico is looking for an IT Service Desk Agent I to provide frontline technical support. This role involves troubleshooting hardware and software issues, managing incidents, and ensuring user satisfaction. Candidates should have a high school diploma and basic troubleshooting skills, with experience in an IT service...

  • Service Desk

    hace 2 días


    Puebla, México Talent in progress México A tiempo completo

    Nos encontramos en búsqueda de **Service Desk** Conocimientos: - Formación profesional en IT - Herramientas de HelpDesk (Servidesk) - ITIL Certified - Herramientas de Soporte Remoto (Simple Help) Habilidades: - Servicio al Cliente - Manejo de personal - Inglés (B1-B2) Experiência: - 3 años como lider de HelpDesk - Implementacion de ITIL -...


  • Puebla, México Ntt Data A tiempo completo

    Descripción del trabajo We are currently seeking a Helpdesk Associate to join our Clinical Service Desk team. This position will have the opportunity to work from home / remote from your home office located within Mexico. Job Responsibilities This position will be a part of our Provider Clinical Service Desk, as an agent primarily handling inbound customer...