Customer Service Agent

hace 2 semanas


San Martín Obispo, México DRiV A tiempo completo

**Location**: Centrum MX**Reports to**:Customer Experience Director**Primary Functions**:2. Assist customers with the following:a. Placing orders and stock checksb. Order/pricing discrepanciesc. Returnsd. Promotional orderse. Packing slips, invoices and tracking info3. Provide comprehensive account management for large FP Diesel accounts.**4. Application look-up for heavy duty engine components.**5. Capture and log lost kit and component sales for FP Diesel line.7. Other duties as assigned by Manager.**Education**: Mechanical Engineer. Diesel Mechanical Engineer. Electrical Mechanical Engineer. Automotive Mechanical Technician.**Experience**: 3-5 years in the position**Language**: English intermediate level**Availability to travel**: When required by business needs.



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