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Sales Support AnalystThis role has been designated as ‘Edge’, which means you will primarily work outside of an HPE office.Administers and maintains sales operational systems and processes to provide content, data and information management in support of sales pursuits. Implements and configures sales tools, content management and tracking systems. Develops and manages catalog and web-based content, web pages and other online sources for storing and communicating information for sales and partners. Enters, updates and ensures accuracy of data in sales and client and partner relationship management systems generates regular and ad hoc reports for account teams and leadership. Advises on improvements and enhancements for design of sales systems and tools.**How you'll make your mark**:- Administers, configures, updates and maintains portions of systems for support, including sales tools, catalog management, websites, online content, partner Web portal content, and data management, for a customer segment or business unit- Reviews information and makes changes and updates to data and configuration of tools, online resources and systems within limited parameters- Produces and analyzes reports and assessment results to identify trends and issues, perform root-cause analysis for failures and data issues, develop recommendations for resolution and track effectiveness of remedies- Communicates issues to stakeholders- implements specified changes to data, content and systems to improve data quality, operational efficiency and effectiveness**About you**:- Bachelor's degree in Business Management or equivalent- Typically 2-4 years experience working with channels or customer service- Excel, Salesforce, OSV, DEAL UI- Experience administering and maintaining sales tools, systems and online resources- Understanding of business and sales processes and practices- Strong written and verbal communication skills- Mastery in English and local language- Ability to effectively communicate plans, proposals, and results and negotiate optionsJoin us and make your markmexico #operations**We offer**:- A competitive salary and extensive social benefits- Diverse and dynamic work environment- Work-life balance and support for career development- An amazing life inside the element Want to know more about it?Then let’s stay connectedHPE is an Equal Employment Opportunity/ Veterans/Disabled/LGBT and Affirmative Action employer. We are committed to diversity and building a team that represents a variety of backgrounds, perspectives, and skills. We do not discriminate and all decisions we make are made on the basis of qualifications, merit, and business need. Our goal is to be one global diverse team that is representative of our customers, in an inclusive environment where we can continue to innovate and grow together**Job**:Sales Operations**Job Level**:Intermediate**Hewlett Packard Enterprise is EEO F/M/Protected Veteran/ Individual with Disabilities.**HPE will comply with all applicable laws related to employer use of arrest and conviction records, including laws requiring employers to consider for employment qualified applicants with criminal histories.
