IT Support

hace 4 semanas

Guadalajara, México Idealimp talent A tiempo completo

The IT Technician will assist with operations, troubleshooting, and maintenance of the technology infrastructure and systems of GIROSOL Corp.Essential Job Functions- Responsible for setup of PC computers, including peripheral devices, laptops and smart phones.- Responsible for network management, development and implementation of wiring configuration standards, connectivity solutions, overall network operation systems, network file systems and directory structure.- Responsible for ensuring LAN/WAN system integrity and security. Also responsible for installation and configuration of network hardware and software.- Responsible for equipment failures diagnostic of computers, network, and media equipment for the purpose of identifying needed repairs and/or ensuring equipment is in proper working order.- Develop and maintain repair processes.- Provides input for purchases of hardware and software needed to operate the network, servers and desktop PC's.- Orders parts for the purpose of maintaining inventory and ensuring availability of items as needed.- Responsible for evaluating end user needs and recommends appropriate equipment and software configurations.- Manages the inventory control function at the site and resolves inventory problems in a timely manner.- Responsible for performing and verifying system and data backups on servers using Veeam software.- Monitors Company helpdesk, ensures that tickets are closed or escalated properly along with acting as an escalation point forDeveloper level support.- Provides leadership, coordination for department Technicians.- Leads IT technicians in project oriented work and directs issues as they arise.- Ensures regularly scheduled technical maintenance tasks are accomplished on time.- Responsible for analyzing log files, investigating, and correcting or recording errors discovered.- Provides management and administrative support of digital communication systems; including training and orientation for staff.- Deploy, monitor, and maintain uninterruptible power supply systems for Girosol equipment.- Performs other duties and assignments as required.Tipo de puesto: Tiempo completoSalario: $11,000.00 al mesHorario:- Turno de 10 horasExperiência:- Atención al cliente: 1 año (Obligatorio)- Windows: 1 año (Obligatorio)Idioma:- Inglés (Obligatorio)Disponibilidad de turnos:- Turno diurno (Obligatorio)

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