Customer Experience Service
hace 3 semanas
Requisitos para el puestoConocimiento en procedimiento de Customer JourneyManejo de CRMIdentificar el ciclo de vida de clientes y cómo generar una experiência consistente.Principales responsabilidades del puestoCrear y ajustar Customer Jorney para mejorar el servicioDiseñar en conjunto con otras áreas procedimientos y políticas.Evaluar métricas de medición de satisfacción de clientesPermear la cultura de servicio en la organización en función a la experiência del cliente.Prestaciones y beneficios adicionalesPrestaciones superiores de leyContratación directa por la empresaApoyo de servicio de comedorTipo de puesto: Tiempo completoSalario: $25,000.00 - $30,000.00 al mesHorario:- Turno de 10 horasPrestaciones:- Vacaciones adicionales o permisos con goce de sueldoTipos de compensaciones:- Bono de asistencia- Bono de puntualidadPregunta(s) de postulación:- ¿Tienes experiência como Gerente o Jefe de experiência del servicio al cliente?Idioma:- Inglés (Deseable)
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Customer Service Agent
hace 2 semanas
Tlahuac, México Marriott International - Customer Engagement Center A tiempo completoMarriott Customer Engagement Center. Mexico City.As a Customer Service Agent, you will be a part of the biggest hospitality company in the world by help our customers with their reservations for over 30 different hotel brands, answer questions about the properties and our rewards program.**Minimum criteria for the Customer Service Agent**:100% English...
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Customer Service Representative
hace 2 semanas
Tlahuac, México Evolve CX A tiempo completoCustomer Service Representative Company Overview: We are a new generation of BPO combined with a CX consultancy firm focused on the disruption of the industry based on the Tech/Startup world’s needs. Backed by entrepreneurs, founders and domain experts, we provide solutions for startup companies who need to outsource processes overall, we focus on...
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Customer Service Representative
hace 2 semanas
Tlahuac, México ZIM A tiempo completoInnovative Shipping Dedicated to YouAre you ready to join a global shipping company and work with people all around the world?ZIM is an innovative company, agile and results-driven, using advanced digital tools to provide the best personalized customer experience - being at the right place, at the right time.Main Role:As CSR (Customer Service Representative...
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Customer Service Representative
hace 2 semanas
Tlahuac, México ZIM A tiempo completoInnovative Shipping Dedicated to You Are you ready to join a global shipping company and work with people all around the world? ZIM is an innovative company, agile and results-driven, using advanced digital tools to provide the best personalized customer experience - being at the right place, at the right time. Main Role: As CSR (Customer Service...
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Customer Service Specialist
hace 3 días
Tlahuac, México Certu Systems A tiempo completo**Company Description** Join an exciting new start-up company focused on using the most reliable AI Engine to revolutionize logistics operations. Actionable insights and real-time predictions for reliability, efficiency, transparency, and cost savings. This is why a cool pack of innovators and problem-solvers got together to fix the ongoing supply chain...
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Customer Service Representative
hace 2 semanas
Tlahuac, México Evolve CX A tiempo completoCustomer Service RepresentativeCompany Overview:We are a new generation of BPO combined with a CX consultancy firm focused onthe disruption of the industry based on the Tech/Startup world’s needs. Backed byentrepreneurs, founders and domain experts, we provide solutions for startupcompanies who need to outsource processes overall, we focus on...
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Customer Service Analyst 2
hace 4 semanas
Tlahuac, México Citi A tiempo completoThe Customer Service Analyst 2 is an intermediate-level position responsible for providing clients with resolutions and support in coordination with the Customer Service team. The overall objective of this role is to address external customer issues and provide ongoing customer service support.**Responsibilities**:- Serve as single point of contact for...
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Customer Service Analyst
hace 5 días
Tlahuac, México McCormick A tiempo completo**Customer Service Analyst** You may know McCormick as a leader in herbs, spices, seasonings, and condiments - and we’re only getting started. At McCormick, we’re always looking for new people to bring their unique flavor to our team. McCormick employees - over 14,000 of us across the world - are what makes this company a great place to work. We are...
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Customer Service Agent
hace 3 semanas
Tlahuac, México C.ONFIDENCIAL A tiempo completoWe request**:Customer Service**What you’ll do:- Have effective communication and negotiation skills, being able to overcome objections and find solutions.- Achieve collection goals by providing customer service and then secure collecting as much as possible, as soon as possible as human as possible.- Effective win - win negotiation on overdue account...
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Customer Service Analyst
hace 3 semanas
Tlahuac, México Hewlett Packard A tiempo completoThis role is responsible for collaborating with various teams to resolve customer issues, ensuring utmost customer satisfaction and seamless customer service experience. The role involves efficient handling of customer inquiries through multiple channels, meticulous tracking of open tickets, and diagnosing root causes for prompt resolutions. The role...