Customer Service Supervisor
hace 4 semanas
Customer service supervisor- Medical/Pharmaceutical**Sobre nuestro cliente**:Global leader in medical imaging.**Descripción**:- Manage, guide, coach, and motivate the LATAM Customer Service Team- Actively promoting and managing the continuous improvement of customer service standards- Assisting in problem-solving and root-cause analysis regarding the LATAM Distribution Centers.- Interacting with customers and handling customers.- Leading and/or participating in Supply Chain process.- Aligning short- and long-term priorities with sales and supply chain/warehouses.- Reviewing transactions, credits and returns.**Perfil buscado (Hombre / Mujer)**:- Minimum 5 years' experience in customer relationship and service level management- Bachelor's degree in Supply Chain or related field- Advanced English- Ability to build strong cross-departmental business relationships- Ability to develop and maintain relationships with people from different cultures and backgrounds- Strong interpersonal, analytical, and organizational skills.- Ability to work on projects with mínimal supervision- Working knowledge of Microsoft Word, Excel, and Power Point.- SAP experience (is a plus)**Qué Ofrecemos**:- Competitive salary- Superior law benefits- 30 days Christmas bonus- Major medical insurance- Life insurance- Saving fund- Food vouchers
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Customer Service Specialist
hace 23 horas
Ciudad de México Percepta International A tiempo completoCustomer service specialistMX-DF-Mexico DF**Description**:**Responsibilities**:- Provide resolution and/or next steps to dealer-generated financial assistance cases using available resources to determine the appropriate actions (e.g., Retention Model output, knowledge base content, etc.).- Ensure appropriate action (including required escalations) is taken...
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Customer Service Supervisor
hace 1 semana
Ciudad Juarez, México W SILVER S DE RL DE CV A tiempo completoCustomer Service Supervisor Ensure that all customer orders are processed according to official teadtimes Experience of 2 years in similar position in call center Manage departament workload by monitoring productivity and quality Counduct escalation outreach to customers when needed Plan and direct warranty activities, and other information to the...
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Customer Service Supervisor
hace 2 semanas
Ciudad de México Gates Corporation A tiempo completo**CUSTOMER SERVICE SUPERVISOR**Are you inspired by challenging the status quo? Do you thrive in collaborative environments that drive results? If so, Gates could be for you.Let's simplify itthink belts and hoses. Found in motorcycles, conveyer belts, cars, tractors, blenders, vacuum cleaners, bicycles, & 3D printers just to name a few. Because why not do it...
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Customer Service Supervisor
hace 2 semanas
Ciudad de México Gates Corporation A tiempo completo**CUSTOMER SERVICE SUPERVISOR** Are you inspired by challenging the status quo? Do you thrive in collaborative environments that drive results? If so, Gates could be for you. Let's simplify itthink belts and hoses. Found in motorcycles, conveyer belts, cars, tractors, blenders, vacuum cleaners, bicycles, & 3D printers just to name a few. Because why not do...
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Customer Service Supervisor
hace 1 día
Ciudad de México, Ciudad de México Tricon Energy A tiempo completoTricon es líder en la industria del comercio y la distribución global de productos básicos. Con más de 29 años de experiencia, nos enorgullece ser reconocidos por ICIS como el tercer distribuidor de productos químicos más grande del mundo.Con un equipo diverso en más de 25 oficinas a nivel global, brindamos valor a nuestros clientes y socios a...
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Customer Service Supervisor Sr
hace 3 semanas
Ciudad Juarez, México W SILVER S DE RL DE CV A tiempo completo**Customer Service Supervisor Sr.**Ensure that all customer orders are processed according to official leadtimes and that customers get order updates in a timely fashion- Ensure that appropriate resources are in place at all times to receive and answer customer calls- Manage department workload by monitoring productivity and service quality, and ensuring...
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Supervisor I, Customer Service
hace 2 semanas
Ciudad de México Avantor A tiempo completo**The **Opportunity**:Avantor is looking for a dedicated and experienced Customer Care Supervisor.This role will provide supervision and technical assistance to customer service team to attain departmental and organizational goals. Ensure customer complaints are resolved in a professional manner. Determine work procedures, work schedules, and workflow for...
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Customer Service Supervisor
hace 1 semana
Ciudad de México Concord Servicing A tiempo completoWe are looking for a Customer Service Supervisor for our Energy Efficiency teams. This role will lead and supervise the Contact Center Team in successfully handling communications from consumers and workloads. Manages and directs customer service representatives in accordance with the organization's policies and applicable laws - Supervise customer service...
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Customer Service Supervisor
hace 1 semana
Ciudad de México Concord Servicing A tiempo completoWe are looking for a Customer Service Supervisor for our Energy Efficiency teams. This role will lead and supervise the Contact Center Team in successfully handling communications from consumers and workloads. Manages and directs customer service representatives in accordance with the organization's policies and applicable laws- Supervise customer service...
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Process Consultant
hace 4 semanas
Ciudad de México Customer Intelligence Inc. A tiempo completoAbout Us At Customer Intelligence Inc., we are a professional consulting firm specialized in the financial and banking sector. We provide cutting-edge services by combining management consulting, technology, and data analytics to help our clients grow and transform. We work with payment brands, processors, processing systems, and leading companies across...