Customer Success Manager
hace 2 semanas
What You’ll Do Staffing Management: Manage Virtual Assistants (VAs) and a team of representatives to meet client needs and business objectives. Client Relations: Act as the Client Relations Manager, ensuring exceptional service and satisfaction. Account Growth: Develop and implement strategies to grow client accounts and drive revenue growth. Cross-Department Coordination: Coordinate with marketing, sales, operations teams, and HR for business development initiatives and recruitment. Team Development: Cultivate a high-performing team by mentoring and coaching staff, fostering a culture of accountability, and promoting continuous development. Operational Excellence: Oversee compliance with internal policies and external regulations, ensuring precision and effectiveness across all processes. Process Optimization : Identify and implement process improvements that streamline workflows and elevate team productivity. Performance Oversight: Monitor and analyze key performance indicators (KPIs), aligning team efforts with broader organizational goals and driving continuous improvement. Talent Acquisition & Integration: Collaborate on recruitment strategies and oversee the onboarding process to build a cohesive and dynamic team. Stakeholder Engagement: Act as the primary point of contact for senior leadership and clients, ensuring transparent communication and alignment on priorities. Work closely with the CEO to grow the business unit and follow the vision for its development. What We’re Looking For Bachelor's degree in Business Administration, Management, or a related field. Experience working with US clients and/or personnel. Very strong English language skills. 3+ years of experience in managing clients and/or personnel. Exceptional strategic thinking and communication skills, with a track record of driving growth and leading successful teams. Proven expertise in mentoring and developing high-performing teams, fostering a collaborative and result-driven culture. Strong analytical skills, with the ability to leverage market research and data to guide decision-making and optimize business processes. Demonstrated success in client and stakeholder engagement, ensuring alignment and delivering exceptional outcomes. Flexibility to travel to the U.S. as needed for client meetings and company initiatives. What We Offer Monday – Friday, 7:00 am/8:00 am-4:00 pm/5:00 pm Pacific Time. Starting $60,000 per month (gross salary) Bonus based on business unit performance and project completion. Competitive benefits package. Paid online English courses for language development. Enjoyment of proportional vacation days A progressive company culture where your ideas are valued #J-18808-Ljbffr
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Customer Success Manager
hace 2 semanas
WorkFromHome, México TITAN A tiempo completoCustomer Success Manager – TITAN Join TITAN , a no-code, fast‑paced startup in the Salesforce ecosystem, as a Customer Success Manager in North America. As a Customer Success Manager , you will manage client onboarding, expansions, and renewals while leveraging technical expertise with a strategic business mindset to build strong customer relationships...
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Customer Success Manager
hace 2 semanas
WorkFromHome, México Construction Clerk A tiempo completoCustomer Success Manager (Fully Remote) Location: Fully Remote Experience Required: 3-5 years in a Customer Success or related role Are you passionate about driving customer success and building strong relationships? Do you have a knack for streamlining processes, engaging clients, and delivering measurable results? If so, SafetyClerk is looking for you!...
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Customer Success Manager
hace 1 semana
WorkFromHome, México Nysonian A tiempo completoCustomer Success Manager / Gerente de Éxito del Cliente Location: Remote (Mexico) | Full-Time | Remote/Hybrid OptionDepartment: Customer Experience & OperationsReports To: Director of Customer Experience About Nysonian At Nysonian , we exist to build the next generation of global lifestyle brands that inspire how people travel, move, and live. Our portfolio...
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Customer Success
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WorkFromHome, México Canonical Group Ltd A tiempo completoOverview Home Based - Americas; Home Based - APAC Canonical is a leading provider of open source software and operating systems to the global enterprise and technology markets. Our platform, Ubuntu, is widely used in enterprise initiatives such as public cloud, data science, AI, engineering innovation and IoT. Our customers include world-leading public cloud...
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Customer Success Manager
hace 3 semanas
WorkFromHome, México Amplify A tiempo completoCustomer Success Manager at Amplify About Amplify At Amplify, we’re enabling online merchants to increase their revenue in-store by helping shoppers discover and purchase more products. Amplify is the first complete e-commerce upsell platform. It enables brands to upsell and cross-sell at every stage of the buyer’s journey. Amplify helps e-commerce...
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Customer Success Manager
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WorkFromHome, México EFEX A tiempo completoDescripción del trabajo Sobre EFEX EFEX es una fintech enfocada en ofrecer soluciones de pagos internacionales y gestión de divisas para empresas en crecimiento en Latinoamérica. Nuestro propósito es simplificar la experiencia de las empresas al enviar, recibir y administrar pagos globales, integrando tecnología, cumplimiento regulatorio y atención...
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Customer success manager
hace 1 semana
WorkFromHome, México Ecaresoft Inc. A tiempo completoWe’re looking for a Customer Success Manager If you consider yourself a hustler and want to work on some of the most exciting digital health projects, this is the job for you! We are an interdisciplinary team looking for someone with the right combination of initiative, organization skills and business knowledge to lead our customer success team. We are...
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Customer Success Manager
hace 2 semanas
WorkFromHome, México RELEX Solutions A tiempo completoWe are now looking for a full-time Customer Success Manager – US LATAM (Remote) to join our RELEX family in the US! You’ll join a diverse team of 19 people, who will help you succeed in your new role. Together the team ensures every customer gets the most value from our solution, all while maintaining healthy margins and SaaS revenue to support our...
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Customer Success
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WorkFromHome, México Canonical A tiempo completoJoin to apply for the Customer Success - Team Manager role at Canonical Canonical is a leading provider of open source software and operating systems to the global enterprise and technology markets. Our platform, Ubuntu, is widely used in breakthrough enterprise initiatives such as public cloud, data science, AI, engineering innovation and IoT. Our customers...
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Graduate Customer Success Manager
hace 2 semanas
WorkFromHome, México Canonical A tiempo completoJoin to apply for the Graduate Customer Success Manager role at Canonical 2 months ago Be among the first 25 applicants Join to apply for the Graduate Customer Success Manager role at Canonical The role of a Customer Success Manager at CanonicalCustomer success is a new and strategic department at Canonical, with the objective to reduce risk and churn,...
