Customer Service
hace 6 días
**CUSTOMER SERVICE INTAKE REPRESENTATIVE****JOB DESCRIPTION**:Premier Disability Services is looking for Intake Representatives to join our growing team This is an entry-level role that will allow you to learn best practices and become familiar with effective communications with lawyer clients.This position provides high-quality telephonic support to potential new law firm/attorney customers through a legal intake process. You will follow an established process to gather information, document responses, and follow up with potential new clients on a regular basis- Properly complete the intake form using our proprietary Customer Relationship System (CRM)- Explain Social Security Disability eligibility, benefits and our requirements, expectations and standards.- Positively promote and sell the benefits of using our services to all prospects.- Accurately document all contact with prospects, enter all information and outcomes in accordance with current company policies and procedures.- Meet or exceed specific performance standards approved by management. Standards may change to better reflect the job duties and business needs.**QUALIFICATIONS**:- PREVIOUS EXPERIENCE IN A DIRECT CUSTOMER CONTACT POSITION IS PREFERRED.- CUSTOMER SERVICE ORIENTATION; ENERGETIC AND OUTGOING PERSONALITY.- EXCELLENT WRITTEN AND VERBAL COMMUNICATION SKILLS; ABILITY TO COMMUNICATE PROFESSIONALLY, EFFECTIVELY AND WITH EMPATHY IN POTENTIALLY DIFFICULT CIRCUMSTANCES.- MULTITASKING SKILLS AND THE DETAIL-ORIENTED FOCUS REQUIRED FOR A FAST-PACED ENVIRONMENT.- BASIC PC KNOWLEDGE, WORKING KNOWLEDGE OF WINDOWS OPERATING SYSTEMS, INTERNET AND MAINSTREAM WEB BROWSERS.- BILINGUAL - ENGLISH/SPANISH A PLUS.**SHIFT**:TRAINING 8:00AM TO 4:00PM GDL TIME (1-2 WEEKS)SCHEDULE IS ASSIGNED AFTER TRAINING, COULD BE: 7AM-4PM / 9AM-6PM / OTHER COMBINATIONS (CHANGE WITH DAYLIGHT SAVINGS)**SALARY AND BENEFITS**:- MONTHLY BASE SALARY $16000- MONTHLY METRICS BONUS UP TO $5,100- $1500 FOOD STAMPS- 4% SAVINGS STAMPS- 15 DAYS CHRISTMAS BONUS (INCREASES 1 DAY PER YEAR, UP TO 21 DAYS)- ALL OTHER LAW BENEFITS: VACATIONS, IMSS, PROFIT SHARETipo de puesto: Tiempo completoSueldo: $16,000.00 al mesBeneficios:- Estacionamiento de la empresa- Estacionamiento gratuito- Programa de referidos- Servicio de comedor- Vales de despensaIdioma:- Inglés (Obligatorio)Lugar de trabajo: Empleo presencial
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Customer Service Representative
hace 4 semanas
Ciudad Del Sol, México Intugo A tiempo completoCUSTOMER SERVICE REPRESENTATIVEQUALIFICATIONS:- PREVIOUS EXPERIENCE IN A DIRECT CUSTOMER CONTACT POSITION IS PREFERRED.- CUSTOMER SERVICE ORIENTATION; ENERGETIC AND OUTGOING PERSONALITY.- EXCELLENT WRITTEN AND VERBAL COMMUNICATION SKILLS; ABILITY TO COMMUNICATE PROFESSIONALLY, EFFECTIVELY AND WITH EMPATHY IN POTENTIALLY DIFFICULT CIRCUMSTANCES.- MULTITASKING...
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Customer Service Supervisor
hace 4 semanas
Ciudad Del Sol, México Intugo A tiempo completo_This is a fully on site position in Guadalajara_- Advanced english is required_**QUALIFICATIONS**:- 2 YEARS’ EXPERIENCE IN A SUPERVISORY ROLE IN A TELEPHONIC OR PERSONAL CUSTOMER CONTACT POSITION PREFERRED.- KNOWLEDGE AND EXPERIENCE WITH CALL CENTER METRICS AND REPORTING.- CUSTOMER SERVICE ORIENTATION; ENERGETIC AND OUTGOING PERSONALITY.- BASIC PC...
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Customer Service Supervisor
hace 2 semanas
Ciudad Del Sol, México Intugo A tiempo completo_This is a fully on site position in Guadalajara_ - Advanced english is required_ **QUALIFICATIONS**: - 2 YEARS’ EXPERIENCE IN A SUPERVISORY ROLE IN A TELEPHONIC OR PERSONAL CUSTOMER CONTACT POSITION PREFERRED. - KNOWLEDGE AND EXPERIENCE WITH CALL CENTER METRICS AND REPORTING. - CUSTOMER SERVICE ORIENTATION; ENERGETIC AND OUTGOING PERSONALITY. - BASIC PC...
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Customer Service
hace 6 días
, Ciudad Del Sol, Jal., México Intugo A tiempo completoCUSTOMER SERVICE INTAKE REPRESENTATIVEJOB DESCRIPTION:Premier Disability Services is looking for Intake Representatives to join our growing team This is an entry-level role that will allow you to learn best practices and become familiar with effective communications with lawyer clients.This position provides high-quality telephonic support to potential new...
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Customer Service Representative
hace 2 semanas
Puente del Sol, México FISCHER MEXICANA SA DE CV A tiempo completo**Perfil de Puesto Disponente de Ventas / Customer Service**- Departamento: Ventas / Customer Service- Educación requerida: Licenciatura comercio, Relaciones internacionales / Ingeniería Industrial o carrera a fin.- Contratación: tiempo completo / jornada completa**Descripción**:- Empresa del ramo automotriz T1 / T2, solicita Customer Service - Industria...
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Customer Service
hace 2 semanas
Vista Sol, México WANERS INTERNATIONAL MEXICO A tiempo completoEmpresa Waners InternationalEspecialistas en soluciones para la industria y la construccionEstamos buscando customer service**Requisitos**Sexo indistintoLicenciatura en marketing o afiningles deseableOrganizado**Actividades**Atencion a clientes mediante correo, llamda y whatsappAtencion a mensajeria de meta business y canalizacion de la misma al departamento...
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Customer Service Representative
hace 1 semana
, Ciudad Del Sol, Jal., México Intugo A tiempo completoCUSTOMER SERVICE REPRESENTATIVEQUALIFICATIONS:- PREVIOUS EXPERIENCE IN A DIRECT CUSTOMER CONTACT POSITION IS PREFERRED.- CUSTOMER SERVICE ORIENTATION; ENERGETIC AND OUTGOING PERSONALITY.- EXCELLENT WRITTEN AND VERBAL COMMUNICATION SKILLS; ABILITY TO COMMUNICATE PROFESSIONALLY, EFFECTIVELY AND WITH EMPATHY IN POTENTIALLY DIFFICULT CIRCUMSTANCES.- MULTITASKING...
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Jr. Customer Service Representative
hace 3 semanas
Puente del Sol, México Ball Corporation A tiempo completo**Avance en su carrera en Ball, líder mundial en la fabricación de envases de aluminio sostenibles. ¡Logre cosas extraordinarias cuando se una a nuestro equipo y marque la diferencia en su desarrollo profesional, la comunidad y en todo el mundo!**¡Ball está encantada de recibir el premio de Newsweek de Top 100 Global Most Loved Workplace 2023! Como...
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Call Centre
hace 5 días
Ciudad de México AMERICAN ANSWERING SERVICE A tiempo completoCompany Description American Answering Service provides reliable, bilingual call-handling solutions for businesses across the United States. We specialize in delivering professional, accurate, and customer-focused support, ensuring every caller receives a positive and efficient experience. This is a full-time (40 hrs/week) remote role for an Inbound Customer...
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Customer Experience Agent
hace 2 semanas
Ciudad Del Sol, México Intugo A tiempo completoHIGH SCHOOL DIPLOMA OR GED. 2+ YEARS OF EXPERIENCE IN A CALL CENTER ENVIRONMENT. HIGH PERFORMER WITH PROVEN EXCEPTIONAL QA SCORE IN PREVIOUS CALL CENTER JOBS. CUSTOMER SERVICE ORIENTED. PASSIONATE ABOUT PROVIDING OUTSTANDING CUSTOMER SERVICE. COMFORTABLE WORKING IN A FAST-PACED ENVIRONMENT. BILINGUAL ENGLISH / SPANISH, REQUIRED. ACTIVITIES**:TAKE...
