Customer Service
hace 4 semanas
**CUSTOMER SERVICE INTAKE REPRESENTATIVE****JOB DESCRIPTION**:Premier Disability Services is looking for Intake Representatives to join our growing team This is an entry-level role that will allow you to learn best practices and become familiar with effective communications with lawyer clients.This position provides high-quality telephonic support to potential new law firm/attorney customers through a legal intake process. You will follow an established process to gather information, document responses, and follow up with potential new clients on a regular basis- Properly complete the intake form using our proprietary Customer Relationship System (CRM)- Explain Social Security Disability eligibility, benefits and our requirements, expectations and standards.- Positively promote and sell the benefits of using our services to all prospects.- Accurately document all contact with prospects, enter all information and outcomes in accordance with current company policies and procedures.- Meet or exceed specific performance standards approved by management. Standards may change to better reflect the job duties and business needs.**QUALIFICATIONS**:- PREVIOUS EXPERIENCE IN A DIRECT CUSTOMER CONTACT POSITION IS PREFERRED.- CUSTOMER SERVICE ORIENTATION; ENERGETIC AND OUTGOING PERSONALITY.- EXCELLENT WRITTEN AND VERBAL COMMUNICATION SKILLS; ABILITY TO COMMUNICATE PROFESSIONALLY, EFFECTIVELY AND WITH EMPATHY IN POTENTIALLY DIFFICULT CIRCUMSTANCES.- MULTITASKING SKILLS AND THE DETAIL-ORIENTED FOCUS REQUIRED FOR A FAST-PACED ENVIRONMENT.- BASIC PC KNOWLEDGE, WORKING KNOWLEDGE OF WINDOWS OPERATING SYSTEMS, INTERNET AND MAINSTREAM WEB BROWSERS.- BILINGUAL - ENGLISH/SPANISH A PLUS.**SHIFT**:TRAINING 8:00AM TO 4:00PM GDL TIME (1-2 WEEKS)SCHEDULE IS ASSIGNED AFTER TRAINING, COULD BE: 7AM-4PM / 9AM-6PM / OTHER COMBINATIONS (CHANGE WITH DAYLIGHT SAVINGS)**SALARY AND BENEFITS**:- MONTHLY BASE SALARY $16000- MONTHLY METRICS BONUS UP TO $5,100- $1500 FOOD STAMPS- 4% SAVINGS STAMPS- 15 DAYS CHRISTMAS BONUS (INCREASES 1 DAY PER YEAR, UP TO 21 DAYS)- ALL OTHER LAW BENEFITS: VACATIONS, IMSS, PROFIT SHARETipo de puesto: Tiempo completoSueldo: $16,000.00 al mesBeneficios:- Estacionamiento de la empresa- Estacionamiento gratuito- Programa de referidos- Servicio de comedor- Vales de despensaIdioma:- Inglés (Obligatorio)Lugar de trabajo: Empleo presencial
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Bilingual Customer Service Representative
hace 3 días
Ciudad Del Sol, México Intugo Call Center A tiempo completoWe are looking for a customer service working with business development. **Profile**: - 1 YEAR+ OF CUSTOMER SERVICE EXPERIENCE - CUSTOMER SERVICE ORIENTATION - BILINGUAL SPANISH/ ENGLISH PREFERRED **Activities**: - RECEIVE INTAKES FOR LEGAL SITUATIONS FROM POTENTIAL NEW CLIENTS VIA ELECTRONIC OR TELEPHONIC SOURCES. - MAKE MULTIPLE FOLLOW-UP CALLS TO...
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Customer Service Representative
hace 6 días
Ciudad Del Sol, México Intugo A tiempo completoCUSTOMER SERVICE REPRESENTATIVEQUALIFICATIONS:- PREVIOUS EXPERIENCE IN A DIRECT CUSTOMER CONTACT POSITION IS PREFERRED.- CUSTOMER SERVICE ORIENTATION; ENERGETIC AND OUTGOING PERSONALITY.- EXCELLENT WRITTEN AND VERBAL COMMUNICATION SKILLS; ABILITY TO COMMUNICATE PROFESSIONALLY, EFFECTIVELY AND WITH EMPATHY IN POTENTIALLY DIFFICULT CIRCUMSTANCES.- MULTITASKING...
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Customer Service Supervisor
hace 1 semana
Ciudad Del Sol, México Intugo A tiempo completo_This is a fully on site position in Guadalajara_ - Advanced english is required_ **QUALIFICATIONS**: - 2 YEARS’ EXPERIENCE IN A SUPERVISORY ROLE IN A TELEPHONIC OR PERSONAL CUSTOMER CONTACT POSITION PREFERRED. - KNOWLEDGE AND EXPERIENCE WITH CALL CENTER METRICS AND REPORTING. - CUSTOMER SERVICE ORIENTATION; ENERGETIC AND OUTGOING PERSONALITY. - BASIC PC...
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Customer Service Supervisor
hace 5 días
Ciudad Del Sol, México Intugo A tiempo completo_This is a fully on site position in Guadalajara_- Advanced english is required_**QUALIFICATIONS**:- 2 YEARS’ EXPERIENCE IN A SUPERVISORY ROLE IN A TELEPHONIC OR PERSONAL CUSTOMER CONTACT POSITION PREFERRED.- KNOWLEDGE AND EXPERIENCE WITH CALL CENTER METRICS AND REPORTING.- CUSTOMER SERVICE ORIENTATION; ENERGETIC AND OUTGOING PERSONALITY.- BASIC PC...
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Customer Service Supervisor
hace 2 semanas
Ciudad Del Sol, México Intugo A tiempo completo_This is a fully on site position in Guadalajara_- Advanced english is required_**QUALIFICATIONS**:- 2 YEARS’ EXPERIENCE IN A SUPERVISORY ROLE IN A TELEPHONIC OR PERSONAL CUSTOMER CONTACT POSITION PREFERRED.- KNOWLEDGE AND EXPERIENCE WITH CALL CENTER METRICS AND REPORTING.- CUSTOMER SERVICE ORIENTATION; ENERGETIC AND OUTGOING PERSONALITY.- BASIC PC...
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Customer Service
hace 2 semanas
Ciudad Del Sol, México Intugo A tiempo completo**CUSTOMER SERVICE INTAKE REPRESENTATIVE** **JOB DESCRIPTION**: Premier Disability Services is looking for Intake Representatives to join our growing team! This is an entry-level role that will allow you to learn best practices and become familiar with effective communications with lawyer clients. This position provides high-quality telephonic support to...
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Customer Service Representative
hace 6 días
, Ciudad Del Sol, Jal., México Intugo A tiempo completoCUSTOMER SERVICE REPRESENTATIVEQUALIFICATIONS:- PREVIOUS EXPERIENCE IN A DIRECT CUSTOMER CONTACT POSITION IS PREFERRED.- CUSTOMER SERVICE ORIENTATION; ENERGETIC AND OUTGOING PERSONALITY.- EXCELLENT WRITTEN AND VERBAL COMMUNICATION SKILLS; ABILITY TO COMMUNICATE PROFESSIONALLY, EFFECTIVELY AND WITH EMPATHY IN POTENTIALLY DIFFICULT CIRCUMSTANCES.- MULTITASKING...
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Customer Care Agent
hace 3 semanas
Ciudad Del Sol, México Intugo A tiempo completoJoin our team to provide outstanding customer service professionally, maintain strong and close business relationships with clients, and provide prompt and accurate service for an American company that finances, buys, and sells used cars.**Main Activities**- Take inbound calls from our customers related to different customer service situations.- Take...
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Customer Service
hace 1 semana
Ciudad Juarez, México Emprego MX A tiempo completo**CONFIDENCIAL** **Solicita**: **Customer Service** **Descripción y Requisitos** - Customer Service- Experiência en Calidad 5+ años - Experiência en la industria arnesera 5+ años - Experiência con manejo de clientes - Conocimientos de herramientas estadísticas - Excelente Inglés 95% - Disponibilidad Inmediata - Carrera terminada - Trabajo en...
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Customer Service
hace 3 semanas
Ciudad Juarez, México American International Border Logistics A tiempo completo¡Únete a nuestro equipo en AIBL!Estamos **Solicitando: Customer Service**:**Requisitos**:- Ingles conversacionales.- Actitud proactiva y enérgica.- Con o sin experiência en logística.- Experiência previa en Customer Service.- Disponibilidad para trabajar en el 2° turno.**Descripción del Puesto**: En AIBL, valoramos la excelencia en el servicio al...
