Technical Support Specialist

hace 2 semanas


Tláhuac, Ciudad de México inDrive A tiempo completo
Mexico, Mexico City

  • Office
  • Fulltime
  • Junior
- inDrive es la app de movilidad con más rápido crecimiento en el mundo. Con más de 175 millones de descargas en más de 600 ciudades en 46 países.
Actualmente estamos en búsqueda de asesores de atención a clientes para trabajar de manera presencial cerca de Reforma 222.

Responsibilities:

  • Brindar atención a usuarios y conductores de la app, a través de chats, correos y llamadas.
  • Resolución de conflictos, dudas o quejas.
  • Llamadas salientes a clientes.
  • Atender hasta 9 chats simultáneamente

Qualifications:

  • Preparatoria terminada.
  • Experiência mínima de 6 meses en actividades relacionadas a la vacante.
  • Disponibilidad de rolar turnos (Día y nocturno)
  • Disponibilidad para acudir a oficina
  • Proactividad, buena ortografía y agilidad para escribir.


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