![TikTok](https://www.doorsopen.co/files/pictures/TT.png)
QA Team Lead, Emerging Products-Mexico City
hace 1 mes
:
The Quality Team plays a pivotal role in ensuring the safety of our content through meticulous sampling and analysis.
Members of this team are responsible for designing, implementing, and executing sampling procedures to evaluate the quality of various components, processes and more specifically moderation.
As Quality Assurance Team Lead, you will lead a team of Quality Assurance Analysts/ POCs, handling day-to-day management, escalations, feedback, and performance.
Our QA teams audit and review our Moderation teams, handling appeals, audits, feedback, and providing support on ad hoc policy questions.
To eliminate any doubt, this role involves reading, viewing, listening and examining user-generated content to ensure they comply with community guidelines.
Content includes images, video and text related to every day life, but they can also include (but are not limited to) bullying; hate speech; child abuse; sexual assault; torture; bestiality; self-harm; suicide; murder.
The Quality Assurance team reviews videos in continuous succession during each shift and it is possible that this role will be exposed to harmful content on a daily basis What will I be doing?- You will lead and manage a team of Quality Assurance Analysts, providing support, duty of care and instill a performance culture- You collaborate with cross-functional partners (Policy, Product Management, Data Analytics, Engineering to identify, assess, and resolve safety-related issues in our products, and promote community well-being & user safety.- You are responsible for providing feedback and analysis on Policy updates to identify areas of improvement and potential gaps;- Ability to work in a high-tempo environment, adapt, and respond to day-to-day challenges of the role;- Resilience and commitment to self-care to manage the emotional demands of the role.Minimum Qualifications (flexible to 2) You possess prior experience in a QA role, ideally within a Content Moderation / Content Quality / Safety environment.You have experience in a BPO / call center/customer service environment. You pay attention to detail and you are comfortable using data analysis to identify trends.Mandatory Advanced English at a Fluent levelPreferred QualificationsYou come with previous experience leading / managing / mentoring teams.You have project management skills that allow you to articulate the problem, propose solutions, and present a roadmap for execution.Trust & Safety recognises that keeping our platform safe for TikTok communities is no ordinary job which can be both rewarding and psychologically demanding and emotionally taxing for some.
This is why we are sharing the potential hazards, risks and implications in this unique line of work from the start, so our candidates are well informed before are committed to the wellbeing of all our employees and promise to provide comprehensive and evidence-based programs, to promote and support physical and mental wellbeing throughout each employee's journey with us.
We believe that wellbeing is a relationship and that everyone has a part to play, so we work in collaboration and consultation with our employees and across our functions in order to ensure a truly person-centred, innovative and integrated approach.
Tenemos otros empleos actuales relacionados con este campo que puede encontrar a continuación
-
CSS Mexico City Team Manager
hace 2 meses
Ciudad de México, Ciudad de México Guy Carpenter A tiempo completoGuy Carpenter is the world's premier reinsurance intermediary and strategic advisor to leading insurance and reinsurance organizations, delivering integrated solutions through its industry-leading analytics and advisory services, highly specialized product knowledge and trading relationships with reinsurance markets around the world.Guy Carpenter is looking...
-
KAM Team Lead
hace 3 semanas
Ciudad de México, Ciudad de México Bayer AG A tiempo completoKAM Team Lead Your Tasks and ResponsibilitiesRegional sales team coordination, with 6-7 direct reports in charge of a portfolio of regional accounts across Mexico. Achieve sales objectives of a designated customer portfolio, develop solid growth strategies, implement innovative commercial plans, and maximize Bayer value with mid/long term sustainable...
-
Lead QA Automation Engineer
hace 2 meses
Ciudad de México, Ciudad de México Thomson Reuters A tiempo completoLead QA Automation EngineerAre you passionate about the chance to bring your experience to a world-class company that is market-leading for both content and technology? If yes, we are looking for youJoin our team This position requires an experienced QA Automation professional to design, develop, test, deploy, maintain, and drive testing solutions and...
-
Travel Agency Sales Manager, Area Sales Team
hace 2 meses
Ciudad de México, Ciudad de México Hilton Mexico City Reforma A tiempo completo***The location for this position is Mexico City, Mexico***This is your chance to be part of a Global Sales Team that ensures Hilton owners and operators receive the combined benefits of scale, access, competence, and experience. As a Travel Agency Sales Manager, Area Sales Team - Mexico City, Mexico, you will support the team responsible for providing a...
-
Director, Communications, Mexico City
hace 2 semanas
Ciudad de México, Ciudad de México Nike A tiempo completoBecome a Part of the NIKE, Inc. TeamNIKE, Inc. does more than outfit the world's best athletes. It is a place to explore potential, obliterate boundaries and push out the edges of what can be. The company looks for people who can grow, think, dream and create. Its culture thrives by embracing diversity and rewarding imagination. The brand seeks achievers,...
-
QA Automation Engineer
hace 2 semanas
Ciudad de México, Ciudad de México Thomson Reuters A tiempo completoQA EngineerWe are seeking a QA/Automation Engineer with 2-4 years of experience, who will develop and apply an automated testing framework for our products based on Java and Angular/AngularJS technologies. This automation engineer will be working closely with a team of software developers and business analyst to analyze requirements, develop test plans and...
-
KAM Team Lead
hace 2 semanas
Ciudad de México, Ciudad de México Bayer A tiempo completoYour Tasks & Responsabilities: Regional sales team coordination, with 6-7 direct reports in charge of a portfolio of regional accounts across MexicoAchieve sales objectives of a designated customer portfolio, develop solid growth strategies, implement innovative commercial plans, and maximize Bayer value with mid/long term sustainable negotiationsIn charge...
-
Revenue Analyst, RMCC Mexico
hace 1 mes
Ciudad de México, Ciudad de México Hilton Mexico City Reforma A tiempo completo***This role is based in Mexico City, Mexico***This is your chance to be part of a Revenue Management Consolidated Center (RMCC) that offers world-class revenue management talent and tools to owned, managed, and franchised Hilton hotels. As a Revenue Analyst, you will support the team that's helping hotels grow market share and outperform competitors. On the...
-
Senior Team Services and Facilities Manager – México
hace 2 meses
Ciudad de México, Ciudad de México teamworkonline A tiempo completoThe Senior Team Services and Facilities Manager is responsible, under the guidance of the Executive Director Stadium and Venue Management (Mexico) and Team Services Lead (Zurich), for overseeing the overall delivery of the Team Services Project in Mexico.The Senior Team Services and Facilities Manager will be responsible for building a Mexican Team Services...
-
SAP Workstream Lead-Conga CPQ/CLM
hace 2 meses
Ciudad de México, Ciudad de México Red A tiempo completoApply now Save for later Deployment Workstream Lead-Conga CPQ & Conga CLMLocation: MX or BR preferred, but open to another location in Latam if solidDuration: 16 months (Aug Dec 2025)Travel: 1 week/month (Mexico City)RED is currently seeking an SAP Workstream Lead for a long-term contract with one of our global consulting clients. This individual will be...
-
qa engineer
hace 2 meses
Ciudad de México, Ciudad de México Atos A tiempo completoMain skills:7-9 years of experience working in this role with the followng tools.QA Automation with Selenium or similar tool (TestIM). - Functional testing.API testing experience.Java script.Azure DevOps-CI/CD (Continuous Integration/ Continuous delivery)SQL: Stored Procedures, Triggers, Functions. CRUD.3+ years with mobile testing As a member of the Quality...
-
IT COO Regional Americas Delivery Lead
hace 1 mes
Ciudad de México, Ciudad de México HSBC Mexico A tiempo completoJob description If you're looking for a career where you can make a real impression, join Global Service Center (GSC) HSBC and discover how valued you'll be. HSBC is one of the largest banking and financial services organizations in the world, with operations in 64 countries and territories. We aim to be where the growth is, enabling businesses to thrive...
-
Customer Service Team Leader
hace 2 meses
Ciudad de México, Ciudad de México timesjobs A tiempo completoJob Title: Customer Service Team LeaderLocation: Monterrey, MexicoDescriptionCustomer Service Team LeadLocation: Monterrey, NL, MexicoAbout Optimas: Optimas is a global distributor of integrated supply chain solutions, and engineering support focused on delivering fasteners, components, industrial, and safety supplies to our diverse customers around the...
-
senior compliance specialist
hace 2 meses
Ciudad de México, Ciudad de México Kenvue A tiempo completoKenvue is currently recruiting for: Quality Assurance Specialist – Selfcare Franchise QualityQA SpecialistThis position reports into Latam Selfcare Franchise Quality and is based at Mexico City - MX.Who We AreAt , we realize the extraordinary power of everyday care. Built on over a century of heritage and rooted in science, we're the house of iconic brands...
-
Ciudad de México, Ciudad de México TikTok A tiempo completoSearch & Account Safety Evaluation Team Leader-Trust & Safety- Mexico CityMexico CityRegularOperations - Content opsJob ID: A131749ResponsibilitiesAbout TikTokTikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and its...
-
Sr Creative Lead
hace 1 mes
Ciudad de México, Ciudad de México sistemasgl A tiempo completoAt KTBO a division by Globant, we are looking for someone who specializes in all types of digital content creation and advertising campaigns to join our team in the position of Sr Creative Lead What will help you succeed:5+ Years of experience in similar positions and:Generating creative AAA proposals for the team's brands Providing guidance to part of the...
-
Executive Director, Commercial Operations– México
hace 2 semanas
Ciudad de México, Ciudad de México teamworkonline A tiempo completoWe govern the beautiful game and ensure it's run with transparency and integrity.The Commercial Department, consisting of Brand, Host City Rights Management, Commercial Rights Delivery, Partnerships Integration, Licensing and Retail, and FIFA Fan Festival, aims to deliver the most engaging, innovative, and accessible World Cup experience for all athletes,...
-
Team Manager
hace 2 meses
Ciudad de México, Ciudad de México Mercer A tiempo completoAt Mercer, our purpose is to make a positive difference in people's lives by helping advance their health, wealth, and careers. Mercer is a global consulting leader helping clients around the world redefine the world of work, reshape retirement and investment outcomes, and unlock real health and well-being for their people.Mercer Global Operations and...
-
Engagement Access Strategy Lead
hace 1 mes
Ciudad de México, Ciudad de México Bayer AG A tiempo completoEngagement Access Strategy Lead (VPM) Purpose:This role will articulate and co-create the Market Access (MACS) strategy for launches and new indications with Bayer priorities, supporting Engagement Chapter portfolio including, Cardiology, IWHC and Radiology. Also establish strong partnership with Chapter lead and Product Team Lead ́s (PT); Co-creating...
-
Safeguarding Lead
hace 2 meses
Ciudad de México, Ciudad de México Churchill School & College A tiempo completoThe Churchill College is looking to appoint an enthusiastic and committed Safeguarding Lead to work with a dedicated team to start in August 2024.The Churchill School & College are members of The Anglo Foundation and provide bilingual education for children from 2 to 18 years of age. The School and College are authorised centres for the IB Primary Years,...