Sales Manager, Worldwide Accounts

hace 2 semanas

Tláhuac, Ciudad de México Hilton A tiempo completo

This role can be located in México City or Monterrey, Mexico_


With more than 600 Sales professionals in offices around the world, our Global Sales Team ensures our owners and operators receive the combined benefits of scale, access, competence, and experience.

Our Sales teams are fully engaged in providing a differentiated selling platform for our portfolio of brands.

We focus on being the most global, integrated, and relevant salesforce in the industry, relentlessly driven to grow market share.

Our global sales team is consistently recognized as a top-selling and customer-service-focused organization throughout the industry. We conduct business in 42 languages serving 25,000 customers in 119 countries from offices located around the globe.

This ensures that the team truly understands the unique needs and opportunities of regions worldwide, right down to the local level.


What will I be doing?

As the TAM Global Sales Manager - Worldwide Accounts, you will build positive partnerships with TAM your (Total Account Management) account roster within Mexico Region.

You will be committed to improving revenue and growing Hilton's market share. You will also supervise the facilitation of the annual RFP process for your assigned accounts.

You will educate both hotels and brand representatives on the assigned account roster in order to help cultivate customer business.

You will also be responsible for managing and growing the group business from your accounts. Consistently striving to improve revenue, through building strong business relationships and using effective negotiation and sales techniques.


You will be the main contact for the assigned account roster, keeping both hotels and brand representatives informed about assigned accounts, and will be responsible for maintaining relationships of assigned accounts with the goal to improve revenue and increase market share into Hilton hotels worldwide.


More specifically, you will:

  • Collaborate with Hilton Worldwide Sales Specialists and other valuable partners to provide total client solutions
  • Present sales pitches to clients with complex needs across multiple areas of the business; providing an overall solutions approach
  • Consistently build client accounts by using the organization's sales techniques and strengthening existing client relations.
  • Address objections by using a repositioning sales strategy or by successfully negotiating
  • Incorporate a personalized approach to the organization's existing client acquisition sales techniques to improve selling performance
  • Demonstrate proven understanding of sales principles and protocols to increase revenue per client, and ensure revenue targets are achieved
  • Communicate hotel promotions with a high degree of ease to support client needs
  • Analyze industry trends and competitors' strengths and weaknesses, and incorporating industry and client analyses to forecast future client needs
  • Prospect and Develop New TAM Accounts for the CALA region.
  • Pull weekly and quarterly reporting as needed for the position and as indicated by your leader.
  • Be responsible for complete qualification of each account to resolve at a minimum: Yearly BTS spend potential for Hilton; Number of group events
  • Establishes and maintains strong relationships with accounts.
  • Lead and analyze data to drive BT and groups sales activities towards success.
  • Be responsible for overall account planning strategy to facilitate growth.
  • Develop and implement a focused sales solicitation plan for all Diamond, Gold, Silver and Blue accounts, as well growing relationship with these accounts.
  • Develop relationship with costumers and hotels in the secondary markets of the country.
  • Assists internal team during organization of HWS events with suppliers, hotels, special events, agenda and overall organization.
  • Maintains GSE / Sales Force records, including call reports, meeting profiles, history, and traces.
  • Support the Managing Director of Sales
  • Caribbean & Latin America for adhoc projects.
  • Ensure quarterly and annual revenue and ancillary goals/targets are achieved.
  • Build positive internal and external relationships to influence people.
  • Set standards for leadership by example, including resourcefulness to effect change, resolve issues and ensure partnership within appropriate levels of enterprise. Overall, you will maintain the highest standards of ethical conduct and integrity.
  • Evaluate and look for opportunities from a strategic perspective, to prioritize and implement plans to help meet the organization's core strategic goals.
  • Adhere to Hilton Worldwide Sales policies and procedures, standard practice instructions, antitrust guidelines and code of ethics at all times.

What are we looking for?
The success in this role will demonstrate itself through the following attributes and skills:

  • Spanish and English (verbal and written)
  • Strong customer service and interpersonal skills (verbal, written)
  • Strong team p

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