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Telecom Services Senior Specialist
hace 3 meses
Req ID:231165
We are currently seeking a Telecom Services Senior Specialist to join our team in Mexico City, M\u00e9xico (MX-MEX), Mexico (MX).
- Evaluates and maintains many aspects of existing or proposed telecommunication voice systems.
- May assist in writing and maintaining operating manuals and the development of specifications, records, and form layouts.
- Analyzes user needs and recommends solutions to the hardware and software systems supporting telecommunication voice operations and vendor integration.
- Reviews diagnostic reports and interprets data.
- May suggest solutions based on analysis and interpretation of equipment diagnostics, usage reports, and equipment programming.
- Continuously provides a transfer of knowledge to junior team members
Years of Experience:
Typically requires 6- 8 years relevant experience.
Skills:
- Expert fulfillment of required documentations and ensuring that all telecommunications documentation is completed.
- Specialized telecom knowledge.
- Excellent verbal and written communication skills.
- Expert client service skills.
About NTT DATA Services
**NTT DATA Services is an equal opportunity employer and considers all applicants without regarding to race, color, religion, citizenship, national origin, ancestry, age, sex, sexual orientation, gender identity, genetic information, physical or mental disability, veteran or marital status, or any other characteristic protected by law. We are committed to creating a diverse and inclusive environment for all employees. If you need assistance or an accommodation due to a disability, please inform your recruiter so that we may connect you with the appropriate team.
