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We are seeking a highly skilled Senior Technical Support Specialist to join our team at NTT DATA Services. As a key member of our support team, you will be responsible for providing expert-level technical support to our clients.
Key Responsibilities- Technical Support: Provide timely and effective technical support to clients, including troubleshooting, analysis, and resolution of complex technical issues.
- Collaboration: Work closely with cross-functional teams, including development, product management, and sales to ensure seamless support delivery.
- Process Improvement: Continuously identify opportunities for process improvement and implement changes to enhance the overall support experience.
- Knowledge Sharing: Share knowledge and best practices with team members to ensure consistent and high-quality support delivery.
- Technical Expertise: Possess in-depth knowledge of Core Java and experience with Java tech stack.
- Hands-on Experience: Have at least 2-3 years of hands-on development experience in Core Java.
- Project Experience: Have worked on 2-3 projects in the Java tech stack.
NTT DATA Services is a leading IT and business services company, providing cloud, data, and applications services to clients worldwide. As part of NTT DATA, a $30 billion global innovator, we help clients transform through business and technology consulting, industry and digital solutions, applications development and management, managed edge-to-cloud infrastructure services, BPO, systems integration, and global data centers.
We are committed to creating a diverse and inclusive environment for all employees. If you need assistance or an accommodation due to a disability, please inform your recruiter so that we may connect you with the appropriate team.
