Hybrid Customer Service Associate

hace 2 semanas


Insurgentes, Guanajuato, México Novartis A tiempo completo

Summary:

Profesionales de ventas experimentados responsables de alcanzar los objetivos de ventas para una(s) cuenta(s) específica(s).

Responsable de establecer e implementar un plan de ventas / negocios para una base de clientes designada o la implementación de un programa de ventas específico para apoyar de manera efectiva el viaje del paciente y posicionar adecuadamente a Novartis y sus marcas.


About the Role:

Las responsabilidades incluyen, pero no se limitan a:

  • Impulsar las ventas, la promoción, abastecimiento y el desarrollo en las cuentas designadas para alcanzar los objetivos comerciales.
  • Desarrollar la estrategia de desarrollo de clientes y planes de acción dedicados para cuentas asignadas.
  • Establecer y desarrollar relaciones a largo plazo con clientes clave. Adquirir una comprensión completa de las necesidades y requisitos clave del cliente. Ampliar las relaciones con los clientes existentes proponiendo continuamente soluciones que satisfagan sus necesidades y objetivos.
  • Liderar la preparación de estrategias y planes tácticos individuales y dar aportes estratégicos en términos de análisis, potencial futuro y programas clave requeridos para las cuentas.
  • Dar seguimiento a contratos, y guiar las iniciativas que la empresa lanza para apuntar a una cuenta particular.
  • Organizar eventos de clientes y otros programas de forma independiente o con el departamento de marketing/médico, de acuerdo con los planes tácticos de negocio acordados.
  • Contribuir a la cartografía de las partes interesadas, incluida la segmentación y la elaboración de perfiles, y proporcionar datos precisos y oportunos para el sistema CRM de Novartis.
  • Analizar las tendencias del mercado para definir un plan de promoción proactivo.

Diversidad e Inclusión:


Estamos comprometidos a construir un ambiente de trabajo excelente e inclusivo y equipos diversos representativos de los pacientes y las comunidades a las que servimos.


Requisitos indispensables:

  • Título universitario
  • Experiência previa en roles de ventas a nível institucional
  • Conocimiento del mercado público
  • Manejo de cuentas clave
  • Capacidad para comprender y comunicar con claridad temas científicos.
  • Excelentes habilidades para influir, persuadir y negociar con diferentes equipos y socios
  • Altos estándares de Ética e Integridad



¿Por qué Novartis?

Ayudar a las personas con enfermedades y a sus familias requiere más que ciencia innovadora. Se necesita una comunidad de personas inteligentes y apasionadas como tú. Colaborando, apoyándonos e inspirándonos unos a otros. Combinando todo esto para lograr avances que cambien la vida de los pacientes.

¿Estás listo para crear juntos un futuro mejor?

Recibirás:

paquete salarial competitivo, subsídio de alimentación, esquema de reconocimiento e incentivos, desarrollo profesional, capacitación, ambiente de diversidad e inclusión.

Division

International

Business Unit

Pharmaceuticals

Location

Mexico

Site

INSURGENTES
Company / Legal Entity

MX06 (FCRS = MX006) Novartis Farmacéutica S.A. de C.V.

Functional Area

Sales

Job Type

Full time

Employment Type

Regular (Ventas)

Shift Work

No
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