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Customer Support Specialist Ii

hace 3 meses

Ciudad de México, Ciudad de México Uber Freight A tiempo completo

Acerca del puesto:


Uber Frieght se encuentra en busqueda de profesionistas para sus oficinas en Queretaro, ellos seran los encargados de brindar el servicio al cliente en temas aduaneros referente a operaciones virtuales.


Actividades Principales

  • Atención a clientes (Revisión, contestación de correos electrónicos y seguimiento a sus peticiones hasta que se cumplan).
  • Revisiones de RRNA.
  • Aperturas de previos consolidados
  • Crear/Elaboración de tráficos o referencias.
  • Llenado del pedimento conforme el anexo 2
  • Glosa de datos básicos del pedimento
  • Revisar regulaciones y restricciones no arancelarias de la mercancía.
  • Validación y asegurarse que los pedimentos sean pagados.
  • Mantener actualizado el reporte diario de operaciones.
  • Generación de EDocuments y COVES.
  • Seguimiento a posibles ISSUES.
  • Apoyar al equipo.
  • Salvaguardar la patente.
  • Cumplimiento a procesos internos.
  • Reportar a tiempo cualquier suceso.
  • Armado de expedientes electrónicos (impresos sí es necesario) para entregar al departamento de facturación

Cualificaciones Básicas

  • 0 1 años de experiência relacionada
  • Conocimiento en ley aduanera, comercio exterior y operaciones especiales
  • Licenciatura concluida

Cualificaciones Preferidas

  • Microsoft Excel

Acerca de Uber Freight


Uber Freight es una plataforma logística y un socio con la misión de reimaginar la forma en que se mueven los bienes para ayudar a las comunidades a prosperar.

Respaldados por tecnología innovadora y un equipo dedicado de expertos en el dominio, brindamos soluciones logísticas que brindan a los transportistas y transportistas de todos los tamaños una mayor confiabilidad, flexibilidad y transparencia para que puedan tomar el control de su carga.

Con más de $ 17 mil millones en FUM, hemos construido una de las redes logísticas más completas del mundo que consta de más de 130,000 transportistas habilitados digitalmente y miles de transportistas, desde pequeñas empresas hasta compañías Fortune 500.


EEOC
Uber Freight se enorgullece de ser un empleador de igualdad de oportunidades/acción afirmativa.

Todos los solicitantes calificados recibirán consideración para el empleo sin distinción de sexo, identidad de género, orientación sexual, raza, color, religión, origen nacional, discapacidad, estado de veterano protegido, edad o cualquier otra característica protegida por la ley.

También consideramos solicitantes calificados independientemente de sus antecedentes penales, de acuerdo con los requisitos legales.

Skills:
Required

  • Microsoft Office
  • Customer Service
  • Microsoft Excel
  • Customer Satisfaction

Behaviors:
Required

  • Trabaja en equipo: Trabaja bien como un miembro de un grupo
  • Entusiasta: Demuestra interés y placer intensos y desbordantes
  • Dedicado: Entregado a una tarea o propósito con lealtad o integridad

Motivations:
Required

  • Equilibrio entre el trabajo y la vida privada: Inspirado al buen desempeño por tener el tiempo suficiente para hacer su trabajo y atender a sus intereses fuera del trabajo
  • Seguridad en el empleo: Inspirado al buen desempeño por el conocimiento de que su trabajo es seguro
  • Arranque automático: Inspirado al buen desempeño sin ayuda externa
  • Logro de objetivos: Inspirado al buen desempeño mediante la ejecución de tareas