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Operations Manager

hace 3 meses


Puebla, Puebla, México All Hands and Hearts Smart Response, Inc. A tiempo completo
Diversity is the acknowledgment, promotion and celebration of our differences and similarities.

All racial identities, ethnicities, sexes, nationalities, gender identities and expressions, physical and mental abilities, sexual orientations, ages, spiritualities, points of view and socioeconomic statuses can fit in with us.

We support individuals from around the world and serve communities affected by disasters with purpose. Response, recovery, resilience and renewal are why we exist. Respect for the value of diversity, inclusion and social justice drives us forward every day. Everyone is welcome._

Position Purpose
A versatile position within a dynamic nonprofit that provides
community-inspired, volunteer-powered disaster relief.

The position is full-time and is responsible for managing the operations team to deliver efficient and effective logístical support to the project teams.

Not open to US Residents

Reporting Relationships

Reports to:
Program Director

Roles reporting to position:
Finance Coordinator, Volunteer Relations Coordinator, Volunteer Engagement Coordinator.

Approximate number of reports 3

Essential Functions

  • Provides supportive leadership, management and overall organizational planning to general operations of the program.
  • Manages the Operations Team to deliver an efficient and effective program (base operation, financial management, volunteer coordination and engagement, base logistics, etc.), to support successful project outputs.
  • Supports Program Director in developing and implementing training and skills development for staff and volunteers.
  • Supports the Program Director in forecasting, monitoring, and reporting project cash flow, bank transactions, and expense auditing.
  • Works with the Logistics Coordinator to organize and manage transport and telecommunications for teams in the field.
  • Supports the Program Director in the development, implementation, and review of the Health, Safety and Security procedures for base and sites.
  • Responsible for ensuring appropriate communication, training and rehearsal of contingency plans and organizing periodical risk assessments.
  • Support the Program Director in compiling program specific fortnightly reports for the organization.
  • We understand vaccination is the best way to protect our beneficiaries, community members, staff and volunteers, therefore we require all of our on program staff members to be fully vaccinated against COVID19. To be considered for this position you must be fully vaccinated. Subject to applicable guidance, the term fully vaccinated currently refers to when an individual has received either a singleshot vaccine or both doses of a twoshot vaccine, and two weeks have elapsed since the final dose.
  • Perform other duties as required.

Position Requirements

Education Bachelor's Degree in a related field or equivalent experience

Related Experience 1+ years experience working for All Hands and Hearts or another disaster response organization. 1+ years experience managing teams. Experience in project management, including budget tracking preferred.

Special Competencies/Certifications Spanish and English language Proficiency Must have a valid driver's license. Good written and oral communication skills and confident working with Google Workspace, particularly Google Docs and Google Sheets and Microsoft Office. Applicants need to be well organized and have a flexible approach to managing multiple tasks and prioritizing them appropriately as well as strong leadership skills with a proactive approach to identifying and solving problems. The individual is able to manage a large workload and perform in a fast-paced environment.

Working Conditions and Physical Demands

  • Constantly works in outdoor adverse weather conditions
  • Frequently moves items weighing up to 40 lbs on work site or on base
  • Frequently operates construction equipment (table saws, impact drivers, drills, and more)
  • Frequently operates computer
  • Frequently ascends/descends ladders and scaffolding
  • Must be able to remain in a stationary position
  • Frequent travel
  • Living in communal environment
  • High stress situations

Compensation & Benefits

  • Pay rate is $1,250 1,650 USD/ month, based on position, skills and experience
  • Room & board
  • Monthly R&R breaks with allowance
  • Coverage for emergency medical injury or illness
  • Visa extension reimbursement
  • Travel to and from program location
  • Costs related to COVID19 entry requirements
  • All Hands and Hearts is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, Veteran status, age, or any other protected characteristic._