Global Implementation Manager

hace 3 semanas


Ciudad de México, Ciudad de México Banco Bilbao Vizcaya Argentaria, S.A. A tiempo completo

Serás responsable de participar y ejecutar proyectos de Implementación Global de Cash Management (PIVOT) en participación con equipos de BBVA de otras geografías, cumpliendo los estándares de calidad y productividad definidos y comprometidos.

Lo que harás:

  • Gestión y atención a clientes multinacionales: Onboarding, Implementación de Producto Transaccional y Soporte.
  • Gestión de Proyectos cliente con duración promedio de 3 a 6 meses.
  • Capacitación a clientes.
  • Coordinación de equipos de atención a situaciones reclamadas por clientes globales.
  • Establecimiento y Cumplimiento SLA's y KPI's.
  • Integración y gestión con equipos multidisciplinarios y multi geografía.

Escolaridad: Ingeniero Industrial, Sistemas computacionales, Informática, Negocios Internacionales.

Idioma: inglés avanzado C1 (conversacional).

Experiencia: Generadores de experiencias positivas con clientes, implementación de productos de Cash Management, mejora de procesos, relación con áreas multidisciplinarias (áreas técnicas, ventas y de desarrollo) para la consecución de objetivos.

Competencias: Customer Centricity, Gestión del tiempo, Rápido aprendizaje, Trabajo en equipo, Alta capacidad de análisis, Resiliencia, Proactivo, Solucionador.

Si cuentas con:

  • Conocimientos XML ISO20022
  • Mensajería SWIFT, H2H, Protocolos Comunicación HTTPS, WEBSERVICE, APIs, Banca Electrónica
  • Customer Service en Banca Transaccional
  • Cash Management: Pagos-Cobros-Nóminas


  • Ciudad de México, Ciudad de México bioMérieux A tiempo completo

    Clinical Implementation Manager - MéridaEstamos en la búsqueda de un Representante de Ventas de Alto Valor Médico quien trabajará y crecerá dentro del Área Comercial, reportando directamente al Gerente Comercial de la zona norte, dentro de un equipo de 9 personas. Esta posición estará basada en la ciudad de Mérida, Yucatán El Representante de...


  • Ciudad de México, Ciudad de México MasterCard A tiempo completo

    Our PurposeWe work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential. Our...


  • Ciudad de México, Ciudad de México Ciena A tiempo completo

    Ciena is committed to our people-first philosophy. Our teams enjoy a culture focused on prioritizing a personalized and flexible work environment that empowers an individual's passions, growth, wellbeing and belonging. We're a technology company that leads with our humanity—driving our business priorities alongside meaningful social, community, and...


  • Ciudad de México, Ciudad de México Ipsen Pharma A tiempo completo

    Title:Market Access ManagerCompany:Ipsen Mexico S de RL de CVJob Description:This manger will coordinate and lead, together with the Market Access and Public Affairs Director, the market access, pricing and reimbursement functions across the country. The role is accountable for driving profitable business growth in the area within the strategic framework of...


  • Ciudad de México, Ciudad de México Infor A tiempo completo

    Infor Managed Services (IMS) is part of our Global Delivery Services (GDS) division offering a cost-efficient subscription model for our customers helping to maintain their specific software processes. IMS acts as the primary service provider for any non-standard requirements of Infor ERP Products. IMS provides world-class service excellence through...


  • Ciudad de México, Ciudad de México Infor A tiempo completo

    Infor Managed Services (IMS) is part of our Global Delivery Services (GDS) division offering a cost-efficient subscription model for our customers helping to maintain their specific software processes. IMS acts as the primary service provider for any non-standard requirements of Infor ERP Products. IMS provides world-class service excellence through...


  • Ciudad de México, Ciudad de México HSBC A tiempo completo

    Job description The role is responsible for the delivery of post-sales support to Global Banking and Markets (GBM) and Commercial Banking (CMB) clients, across a full range of Global Liquidity and Cash Management (GLCM) products. The role incorporates Client integration, Client Implementation and Client Service. The tasks for this role will include some or...


  • Ciudad de México, Ciudad de México ADIDAS A tiempo completo

    Purpose & Overall Relevance for the Organization:Execute the Market Brand Strategy locally and ensure consistent execution in country sub-units (if applicable) through integrated plans across all communication channels supporting brand and category objectives.Key Responsibilities:Set Brand objectives in accordance with Brand KPI direction provided in the...


  • Ciudad de México, Ciudad de México LEVI'S A tiempo completo

    Role Purpose & Key Responsibilities:Develop and Implement Total Rewards Strategies and ProgramsDesign and develop LSA Total Rewards programs in collaboration with the Global Rewards team which support the attraction, retention and motivation of employees with main focus on DTC roles. Develop programs to meet both Corporate and Retail business objectives...

  • General Manager

    hace 2 días


    Ciudad de México, Ciudad de México Hilton A tiempo completo

    A General Manager is responsible for managing the Hotel Executive team and overall hotel targets to deliver an excellent Guest and Member experience while managing profitability and guest satisfaction measures.What will I be doing?As a General Manager, you are responsible for managing the Hotel Executive team and overall hotel targets to deliver an excellent...


  • Ciudad de México, Ciudad de México Pierre Fabre Group A tiempo completo

    ¿Quiénes somos?Pierre Fabre es el segundo laboratorio dermocosmético del mundo y el segundo laboratorio farmacéutico independiente de Francia. Nuestras actividades, que abarcan desde los medicamentos éticos hasta los cuidados dermocosméticos y la salud del consumidor, nos permiten ofrecer un enfoque global de la salud (prevención, tratamiento,...


  • Ciudad de México, Ciudad de México Hitachi Careers A tiempo completo

    Description:Operates and executes incident and problem management, which may also give rise to changemanagement. These processes are executed within both ITIL and other industry standard processes andprinciples. Operationally uses the processes that are sustainable, consistent, and standard in way thatmeets service objectives/targets (e.g., SLA metrics). The...


  • Ciudad de México, Ciudad de México Schneider Electric A tiempo completo

    Schneider Electric is looking for a Channel Manager for Home & Distribution division in Mexico City. Schneider Electric creates connected technologies that reshape industries, transform cities and enrich lives. Our 135,000+ employees thrive in more than 100 countries. From the simplest of switches to complex operational systems, our technology, software and...

  • Project Manager

    hace 2 semanas


    Ciudad de México, Ciudad de México Hogarth Worldwide A tiempo completo

    Hogarth is the Global Content Experience Company. Part of WPP, Hogarth partners with one in every two of the world's top 100 brands including Coca-Cola, Ford, Rolex, Nestlé, Mondelez and Dyson. With a breadth of experience across an extensive range of sectors, Hogarth offers the unrivaled ability to deliver relevant, engaging, and measurable content across...

  • Data Security Manager

    hace 3 semanas


    Ciudad de México, Ciudad de México Banco Bilbao Vizcaya Argentaria, S.A. A tiempo completo

    Data Security (Miguel Hidalgo, Ciudad de México)En BBVA llevamos más de 80 años trabajando para nuestros clientes.Nuestro propósito es poner al alcance de todos las oportunidades de esta nueva era.Este propósito refleja nuestro papel facilitador para ofrecer a nuestros clientes las mejores soluciones bancarias, ayudarles a tomar las mejores decisiones...

  • Food and Beverage Manager

    hace 2 semanas


    Ciudad de México, Ciudad de México Hilton Mexico City Santa Fe A tiempo completo

    A Food and Beverage Manager is responsible for managing operations of all Food and Beverage outlets to deliver an excellent Guest and Member experience while training staff and working within budgeted guidelines. What will I be doing?As a Food and Beverage Manager, you are responsible for managing operations of all Food and Beverage outlets to deliver an...

  • First Line Manager

    hace 4 semanas


    Ciudad de México, Ciudad de México Teva Pharmaceutical USA A tiempo completo

    IT Services and Support is looking for an experienced First Line Manager (FLM), Global Workplace Support Services to lead the Customer Experience team that supports the IT service desk team providing L1 support consistently across Teva. An ideal candidate will bring a combination of hands-on technical and proficient team management qualities in a fast paced...


  • Santiago de Querétaro, Querétaro de Arteaga, México Kerry A tiempo completo

    About KerryKerry is the world's leading taste and nutrition company for the food, beverage and pharmaceutical industries. Every day we partner with customers to create healthier, tastier and more sustainable products that are consumed by billions of people across the world. Our vision is to be our customers' most valued partner, creating a world of...


  • Ciudad de México, Ciudad de México Reckitt Benckiser Group A tiempo completo

    Medical Marketing Manager Health City: Ciudad de Mexico Marketing is at the heart of Reckitt. We pride ourselves on our unique way of driving growth for some of the world's most loved and trusted health, hygiene and nutrition brands.Our purpose and fight are what motivates us to design and deliver distinctive communications throughout our consumer...

  • Client Relations Manager

    hace 3 semanas


    Ciudad de México, Ciudad de México Tiffany & Co. A tiempo completo

    JOB DESCRIPTION Position Overview: This role is key to define and drive the client relations strategy, with a goal to retain and grow top clients through curated experiences and action plans. The role will also help contextualize internally the execution of all events. Working closely with key stakeholders in our corporate office in addition to our Global...