Account Manager Assistant

hace 6 meses

Guadalajara, México Gordian Staffing A tiempo completo

**Gordian Staffing, A New Way of HR.**

Founded in 2019, Gordian Staffing helps small and medium-sized enterprises in the United States and Canada with specialized services and provides high-quality people solutions remotely. Our headquarters are in Omaha, Nebraska. Abroad, we have offices in Guadalajara and Mexico City.
- We are looking for a _**Client Services Assistant**_ _to support the following activities._
- Act as an expert on staffing and requisition processes.
- Accurately update HubSpot during the requisition process (RTM status and other information).
- Send requisition forms.
- Receive summaries from the recruiting team and send them to the clients.
- Schedule and attend orientation calls, onboarding, and handoff calls.
- Communicate with the Client Service Department to notify them of any issues.
- Help to coordinate coverage for all client meetings.
- Create and manage client numbers.
- Keep HubSpot updated with relevant information, including contacts, companies, holidays, requisitions, deal follow-ups, and terminations.
- Review and assign tasks in the Client Care inbox.

**Work Schedule**:

- Monday to Friday from 9:00 a.m. to 6:00 p.m._

This is a remote position, with the need for availability and flexibility to travel to Guadalajara as required.

**We Offer**:

- Competitive Salary (According to experience)
- Law benefits
- Remote Work
- Work Stability
- Computer equipment
- Major medical insurance
- Christmas bonus of 30 days (Aguinaldo)
- After the 3-month fixed-term contract, we add the following:_
- Minor medical insurance (Clinic may vary according to your city)
- Food vouchers (10% of the gross salary)
- Restaurant tickets (2,015 MXN pesos)
- Saving fund (8% of the gross salary)

**Minimum requirements**

**MUST: Advanced English (Strong communication skills: writing and speaking).**
- Solid customer service skills.
- Available to travel to GDL office when required.
- Strong computer skills.
- Effective communication in writing and speaking.
- Organized.

**Skills**
- Independent worker
- Effective communication
- Empathetic
- Good listener
- Assertive
- Leadership
- Comfortable with change

**Salary**: From $20,000.00 per month

Application Question(s):

- What is your English level?
- Where are you located?
- Would you be available to travel to the offices in Guadalajara when required?
- What was your last salary? (Please specify gross or net)
- What is your salary expectation? (Please specify gross or net)
- Do you have experience communicating with clients from the US?

Work Location: In person

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