Customer Service Supervisor
hace 4 días
Customer service supervisor
- Medical/Pharmaceutical
**Sobre nuestro cliente**:
Global leader in medical imaging.
**Descripción**:
- Manage, guide, coach, and motivate the LATAM Customer Service Team
- Actively promoting and managing the continuous improvement of customer service standards
- Assisting in problem-solving and root-cause analysis regarding the LATAM Distribution Centers.
- Interacting with customers and handling customers.
- Leading and/or participating in Supply Chain process.
- Aligning short
- and long-term priorities with sales and supply chain/warehouses.
- Reviewing transactions, credits and returns.
**Perfil buscado (Hombre / Mujer)**:
- Minimum 5 years' experience in customer relationship and service level management
- Bachelor's degree in Supply Chain or related field
- Advanced English
- Ability to build strong cross-departmental business relationships
- Ability to develop and maintain relationships with people from different cultures and backgrounds
- Strong interpersonal, analytical, and organizational skills.
- Ability to work on projects with mínimal supervision
- Working knowledge of Microsoft Word, Excel, and Power Point.
- SAP experience (is a plus)
**Qué Ofrecemos**:
- Competitive salary
- Superior law benefits
- 30 days Christmas bonus
- Major medical insurance
- Life insurance
- Saving fund
- Food vouchers
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