Support Engineer

As a member of the Support organization, your focus is to deliver post-sales support and solutions to the Oracle customer base while serving as an advocate for customer needs. This involves resolving post-sales non-technical customer inquiries via phone and electronic means, as well as, technical questions regarding the use of and troubleshooting for our...

As a member of the Oracle SaaS Cloud Central team, you will be responsible for: - Post-sales technical support of all SaaS Cloud Administrative activities. - This includes, but is not limited to, support of: - Environment refreshes (Moving data from a source environment to a target environment) - Planned and unplanned outages - Oracle SaaS Cloud Portal...

**The company.** Toshiba is a provider of technology services for retail businesses to create high-quality digital platforms and products that accelerate time to market. Our diverse and adaptable teams provide the right mix of solutions and methodologies to deliver results as we collaborate with our clients' teams to foster innovation through continuous...

**Preferred Qualifications Education & Experience**: - B.A./B.S. in a technical field such as computer engineering or equivalent experience required - 4+ years relevant working experience preferably working with Oracle/PeopleSoft HCM products - Prior relevant experience in providing technical customer support - Technical experience with working on...

Preferred Qualifications Education & Experience: - ./. (University degree) in a technical field or equivalent experience required - 4+ years relevant working experience (preferably 2 years + of working with Oracle/PeopleSoft products) - Prior experience in providing technical customer support - Technical experience with working on Application Engines,...

**About Us** Helpware is a technology-driven company with offices in the USA, Ukraine, Mexico, Germany, Albania, Poland, Puerto Rico, and the Philippines which provides Customer Experience & Operational Support for modern companies. Our team of professionals is driven by the purpose of providing best-in-class value-adding services to our partners by...

Preferred Qualifications Education & Experience: - ./. in a technical field such as computer engineering or equivalent experience required - 4+ years relevant working experience preferably working with Oracle/PeopleSoft HCM products - Prior relevant experience in providing technical customer support - Technical experience with working on Application...

Preferred Qualifications Education & Experience: - B.A./B.S. in a technical field such as computer engineering or equivalent experience required - 4+ years relevant working experience preferably working with Oracle/PeopleSoft HCM products - Prior relevant experience in providing technical customer support - Technical experience with working on Application...

Preferred Qualifications Education & Experience: - B.A./B.S. in a technical field such as computer engineering or equivalent experience required - 4+ years relevant working experience preferably working with Oracle/PeopleSoft HCM products - Prior relevant experience in providing technical customer support - Technical experience with working on Application...

**Essential Duties and Responsibilities** - Oversee post sales customer service requests - Troubleshoot issues and liaise with next level SMEs (Subject Matter Experts) - Work closely with Operations when managing requested tasks - Gather client product feedback to help product management define the product roadmap - Ensure that the highest level of client...

**Customer Support - Senior Technical Support Analyst - SCM Fusion Cloud** **Detailed Description and Job Requirements** As a Senior Support Engineer, you will be the technical interface to customers, Original Equipment Manufacturers (OEMs) and Value-Added Resellers (VARs) for resolution of problems related to the installation, recommended maintenance and...

Some of the role’s duties include: - Consulting with customers on complex use of Oracle products - Contributing significantly towards the “My Oracle Support” Database communities - Analyzing work load, implementing changes to improve productivity - Proactively contributing to increasing the team’s efficiency by sharing knowledge, providing feedback...

As a member of the Support organization, your focus is to deliver post-sales support and solutions to the Oracle customer base while serving as an advocate for customer needs. This involves resolving post-sales non-technical customer inquiries via phone and electronic means, as well as, technical questions regarding the use of and troubleshooting for our...

**The company** We are responsible for resolving issues in our complex software stack for our global retail customers. Whether it’s bug fixes or providing other creative solutions, we are essential in maintaining world-wide revenue flow for top 25 retailers. Every day, our team learns something new. If you are passionate about learning daily, this is the...

Proactive support includes performing technical assessments of customer environments, applied research, advice on product features and usage, providing knowledge transfer sessions, help implement new features and options, etc. **Responsibilities**: - Communicate with corporate customers via telephone, written correspondence, and electronic service...

As part of the Advanced Manufacturing team the Manufacturing Engineer Develops, implements and maintains methods, operations, sequence and processes in the manufacture or fabrication of parts, components, sub-assemblies and final assemblies. Resolves issue with daily processes and build. Works closely with the Quality and Test departments to maintain and...

The selected candidates will also be providing advice and assistance to internal Oracle employees on various customer situations and escalated issues. Some of the role’s duties include: · Consulting with customers on complex use of Oracle products · Contributing significantly towards the “My Oracle Support” Database communities · Analyzing...

The selected candidates will also be providing advice and assistance to internal Oracle employees on various customer situations and escalated issues. Some of the role’s duties include: · Consulting with customers on complex use of Oracle products · Contributing significantly towards the “My Oracle Support” Database communities · Analyzing work...

Department Description **Job Description**: Position is for a Techno-functional Support Professional, preferably in the final semester of a Computer Science or similar degree program, or already graduated in Computer Science or a related field. Responsibilities include but are not limited to providing excellence in customer service support, diagnosis,...

JoinOCIMX We are looking to recruit a Site Reliability Engineer to the established Oracle Cloud Infrastructure (OCI) Enterprise Engineering team. The successful candidate will be located in Mexico and will mainly be responsible for defining and deploying key services with deep focus on architecture, production operations, performance management,...