Onboarding Manager

hace 6 meses


Tlahuac, México TeamCore Solutions A tiempo completo

El próximo **Onboarding Manager **en Ciudad de México para Teamcore podrías ser tú

**¿Cuál es el objetivo de este rol?**

Es responsable de traspasar nuestra propuesta de valor a potenciales clientes durante el periodo de prueba de la plataforma**:

- acompañándolos en su etapa de piloto -** brindando la mejor experiência posible, identificando Insights en la información y conectando los dolores del cliente en el uso de nuestras soluciones.

**Funciones a desarrollar**
- Programación y seguimiento de plan de trabajo, de acuerdo a la etapa del piloto en la que se encuentre el cliente asignado, alineados con la necesidad del cliente.
- Acompañamiento técnico y comercial al cliente, siendo capaz de resolver dudas y aclarar etapas claves del proceso de **onboarding**, potenciando una experiência de calidad y enganche al producto.
- Establecer y mantener un lazo de comunicación y confianza con su contraparte, para ser eficiente en el levantamiento de situaciones críticas, y ágil en la resolución de las mismas.
- Trabajar conscientemente para aumentar la probabilidad de contratación de la plataforma a lo largo de los puntos de contacto durante el período de prueba.
- Proponer mejoras a nuestro proceso de Sales Onboarding con el fin de brindar la mejor experiência posible.

**¿Qué no puede faltar?**
- Estudios en Ingeniería Comercial, Administración de Negocios, o carrera afín a las funciones del cargo.
- Al menos 1 año de experiência laboral con manejo de clientes, enfocado en relaciones comerciales.
- Excel Intermedio. (Fórmulas lógicas, de búsqueda (buscarv) y referencia, y tablas dinámicas).

**Habilidades blandas que suman a tu postulación**
- Buenas capacidades de comunicación, que transmita energía, confianza y seguridad.
- Capacidad de conexión con la otra persona, que sea capaz de transmitir confianza con hechos, conocimientos, siendo seguro de sí mismo, por lo que será mandatorio que haya tenido experiência previa en resolución de conflictos y manejo de situaciones difíciles.

Si eres esa persona que quiere formar parte de este hermoso equipo de #Onboarding, acá es donde tienes que postular

Tipo de puesto: Tiempo completo, Por tiempo indeterminado

Sueldo: $30,000.00 - $38,000.00 al mes

Horario:

- Turno de 8 horas

Prestaciones:

- Opción a contrato indefinido

Pregunta(s) de postulación:

- ¿Cuál es tu sueldo deseado en pesos brutos?

Lugar de trabajo: remoto híbrido en 03810, Ciudad de México, CDMX


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