Onboarding Manager

hace 6 meses


Tlahuac, México Parrot Software A tiempo completo

**We are the #ParrotFlock**
Parrot is **THE** **operating system** for restaurants and our mission is to empower every restaurant to be the best version of themselves. We are, revolutionizing the restaurant world. We are a team of people passionate about technology and food (what better combination, right?) and we dedicate all our experience and talent to push the restaurant industry to fly higher.

**About the position**

Responsible for managing and leading the Onboarding team at Parrot with the purpose of ensuring the fast and successful onboarding of new customers through the achievement of goals and customer satisfaction.

Each person that is part of Parrot is the precise ingredient to contribute, design and develop new and different solutions; that yes, what makes us all the same, without exception, is that we focus on giving an amazing service. We are the #Parrotflock ✨

**Responsibilities**
- Lead, motivate and train the team to ensure good product adoption and provide excellent service.
- Define, develop and implement strategies to optimize processes and guarantee team efficiency ensuring scalability.
- Plan and execute fast and efficient changes to meet KPIs and contribute to the company's growth strategy.
- Coordination with the Growth and Account Management team to ensure the correct transition of clients within the established processes.
- Collaborate closely with other areas to optimize processes and product improvements.
- Promote Parrot culture within the team as well as maintain an eNPS within the area >80.

**What do you need? **️**
- Leadership and team management.
- Assertive communication and persuasion skills.
- Excellence in customer service.
- Effective problem solving.
- Quality management.
- Attention to detail, simultaneous organization of tasks and adaptation to constant change.
- Business acumen and understanding
- Experience in data analysis and KPI management.

**Nice to have...**
- Experience working with saas b2b
- Knowledge in installation and operation of hardware, networks and point of sale.
- Experience in the use of CRMs.
- Advanced knowledge of GSuite.
- Commercial skills.
- Experience working with saas b2b

**#ParrotFlock benefits**
- Direct contract with the company and 100% payroll.
- Unlimited vacations, you read that right, there is no limit.
- Major Medical Insurance.
- Life insurance
- 20 days of Christmas bonus.
- Online courses so you can continue with your professional development.
- Discounts in department stores.
- Telemedicine (psychology, general medicine and nutrition).
- Flexible working hours, in harmony with the work-life balance.
- Pet-friendly offices.

At** **Parrot** **, we celebrate each new member and the growth possibilities this brings for everyone - #WeAreOpen. If you have the curiosity and passion to revolutionize the restaurant world, we invite you to be part of the #ParrotFlock.

We want to reach higher with you


  • Onboarding Manager

    hace 6 meses


    Tlahuac, México TeamCore Solutions A tiempo completo

    ¡El próximo **Onboarding Manager **en Ciudad de México para Teamcore podrías ser tú! **¿Cuál es el objetivo de este rol?** Es responsable de traspasar nuestra propuesta de valor a potenciales clientes durante el periodo de prueba de la plataforma**: - acompañándolos en su etapa de piloto -** brindando la mejor experiência posible, identificando...

  • Product Manager

    hace 6 meses


    Tlahuac, México Xepelin A tiempo completo

    Somos una FinTech que busca democratizar los servicios financieros para todo tipo de empresas. Nos apalancamos en la mejor tecnología para crear soluciones ágiles, personalizadas y transparentes. Nuestro objetivo es ser la FinTech B2B más grande de Latam y convertirnos en el CFO digital de todas las empresas en la región. Xepelin nace en Chile en 2019...


  • Tlahuac, México PayPal A tiempo completo

    At PayPal (NASDAQ: PYPL), we believe that every person has the right to participate fully in the global economy. Our mission is to democratize financial services to ensure that everyone, regardless of background or economic standing, has access to affordable, convenient, and secure products and services to take control of their financial lives. Job...

  • Onboarding Coach

    hace 6 meses


    Tlahuac, México Third-Party Job Posts A tiempo completo

    Cloudbeds provides the platform that powers hospitality, driving streamlined operations, increasing reservations and revenue, and enabling memorable guest experiences for lodging businesses of all sizes and types. Named the No. 1 PMS and No. 1 Hotel Management System by Hotel Tech Report in 2022, Cloudbeds is trusted by properties across the globe for its...


  • Tlahuac, México Moove A tiempo completo

    **About Moove** Moove is on a mission to democratise access to vehicle ownership for mobility entrepreneurs across the world. Our vision is to build the largest integrated vehicle financing platform using technology & future productivity to scale. By doing so, we are creating sustainable jobs for mobility entrepreneurs globally. **About the Role** Sales &...

  • Onboarding Coach

    hace 6 meses


    Tlahuac, México Third-Party Job Posts A tiempo completo

    Cloudbeds provides the platform that powers hospitality, driving streamlined operations, increasing reservations and revenue, and enabling memorable guest experiences for lodging businesses of all sizes and types. Named the No. 1 PMS and No. 1 Hotel Management System by Hotel Tech Report in 2022, Cloudbeds is trusted by properties across the globe for its...


  • Tlahuac, México Google A tiempo completo

    **Minimum qualifications**: - Bachelor's degree or equivalent practical experience. - 2 years of experience in advertising, consultative sales, business development, online media environment, or marketing roles.- Ability to communicate in Spanish and English fluently to support client relationship management in this region.**Preferred qualifications**: -...


  • Tlahuac, México Moove A tiempo completo

    **About Moove** Moove is on a mission to make the world more productive and successful by redefining access to auto finance and vehicle ownership. Our starting point is a technology-enabled lending model to radically transform the availability of auto finance and vehicles for on-demand mobility marketplaces. By doing so, Moove is creating sustainable jobs...

  • Onboarding Contractor

    hace 6 meses


    Tlahuac, México PetDesk A tiempo completo

    **About this Role** As an Onboarding Specialist, you'll ensure our customers get the most out of our cloud-based VoIP phone systems. You'll work closely with clients and our internal teams to make their transition to our VoIP solutions seamless. With your technical expertise, troubleshooting skills, and unwavering commitment to exceptional customer service,...


  • Tlahuac, México Citi A tiempo completo

    The Talent Acquisition Operations (TAO) Onboarding Sup Manager is an intermediate management level position responsible for providing full leadership and direction to a team of employees in an effort to provide operations support services in coordination with the Operations - Core team. The TAO Onboarding Sup Manager is a key role to ensure the timely...


  • Tlahuac, México Hitachi Vantara Corporation A tiempo completo

    We're Hitachi Vantara, a global infrastructure business. Our people are the force of meaningful progress. We enable the incredible with data - from taking theme park fans on magical rides, conserving natural resources, protecting rainforests to saving lives. We empower businesses to automate, optimize and advance innovation. Together, we create a sustainable...

  • Office Manager

    hace 6 meses


    Tlahuac, México Caliente.mx A tiempo completo

    The **Office Manager** is responsible for the overall administration of the office, including the reception area, facilities, and administrative support. **Position tasks / Responsibilities** - People Support: Provide professional and efficient support to employees and clients, both in person and by phone, addressing their inquiries and concerns. -...


  • Tlahuac, México True Talent A tiempo completo

    **Sé parte de nuestra gran agencia de marketing digital y desarrollo web como People & Culture Manager (People & Talent Manager) y sigamos transformando experiências digitales y generar valor para nuestras diferentes marcas.** **El perfil ideal que buscamos**: - Estudios en Administración de empresas, Recursos Humanos, Psicología Organizacional,...


  • Tlahuac, México NDA A tiempo completo

    Generar programas de capacitación y desarrollo profesional, así como beneficios que apoyan el bienestar laboral son objetivos claves para un mejor rendimiento en nuestra empresa. Con este fin, estamos buscando a unx corporate culture manager que nos ayude a elaborar planes y programas para que todxs nuestrxs empleadxs en las diferentes áreas de la...


  • Tlahuac, México Warner Bros. Discovery A tiempo completo

    **_Welcome to Warner Bros. Discoverythe stuff dreams are made of._** **Who We Are ** When we say, “the stuff dreams are made of,” we’re not just referring to the world of wizards, dragons and superheroes, or even to the wonders of Planet Earth. Behind WBD’s vast portfolio of iconic content and beloved brands, are the _storytellers_ bringing our...

  • Program Manager

    hace 6 meses


    Tlahuac, México Cognizant A tiempo completo

    **Program Manager Job Description**: We are seeking a highly organized and detail-oriented Program Manager to join our team and play a pivotal role in the success of several key initiatives. You will partner with cross-functional teams to ensure program efficiency, track progress, and deliver impactful results. **Responsibilities**: - **Project...


  • Tlahuac, México Citi A tiempo completo

    The Fiduciary Onboarding Analyst is an entry-level position responsible for providing operations support services, including but not limited to; record/documentation maintenance, storage & retrieval of records, account maintenance, imaging and the opening of accounts in coordination with the Operations - Core Team. Additionally, the Fiduciary Onboarding...

  • Project Manager

    hace 6 meses


    Tlahuac, México Capgemini A tiempo completo

    **RH: Diego Hernández** **Ubicación**:CDMX | Remoto **Industria - Banking** **Project Manager Jr** **Exp: 1 - 3 años** **Conocimientos y experiência necesaria**: - Gestión de proyectos Agiles y tradicionales. - Planeación: tareas, tiempo, dependencias, etc. - Gestión de riesgos, issues e impedimentos. - Conocimiento del SDLC (Conocimientos...


  • Tlahuac, México Citi A tiempo completo

    **Responsibilities**: - Processes client’s requests related to system set up including signatories’ updates and documentation lodgment. - Co-operates with internal partners to perform systems maintenance based on documentation related to account opening and maintenance processes. - Provides response to client and internal inquiries. - Prepares...


  • Tlahuac, México DiDi Global A tiempo completo

    Company Overview: DiDi Global Inc. is the world’s leading mobility technology platform. It offers a wide range of app-based services across markets including Asia-Pacific, Latin America and Africa, including ride hailing, taxi hailing, chauffeur, hitch and other forms of shared mobility as well as auto solutions, food delivery, intra-city freight, and...