Associate Client Success Executive

hace 3 semanas

Juárez CDMX, México Thomson Reuters A tiempo completo

**Associate Customer Success Executive**

Are you passionate about the chance to bring your experience to a world-class company that is market-leading for both content and technology? Do you have previous experience driving renewal and upsell sales motions for existing accounts? Are you motivated by uncapped commissions? If yes, we are looking for you.

Join our team and work with us on our expansion project in Mexico, driving renewal and upsell opportunities.

**About the Role**:
In this opportunity as an **Associate Customer Success Executive**,** you will:

- Closes renewals and upsell opportunities for assigned geography and/or for leads assigned as part of a pooled resource group.
- Identifies the best virtual channel for engagement with customers.
- Validates customer needs, shapes product plans, and drives sales to close.
- Supports in developing and executing territory growth strategies.
- Possesses core knowledge across products within the subsegment and engages Sales Specialists where deep product expertise is required to drive to close.
- Understands specific customer archetypes and needs which are most prevalent within the subsegment and territory.
- Focuses on driving retention and achieving renewal targets by engaging existing customers during the renewal window.
- Uses an automated and insight-driven Salesforce workflow to progress deals.
- Nurture opportunities and move more renewals outside the ‘digital first’ selling scenarios to close for: existing ‘non-named’ account renewals and existing ‘non-named’ incremental sales (upsell)

**About You**

You’re a fit for the role if your background includes:

- Bachelor's degree is a must.
- Experience on accounts retention.
- 1 - 3 years of experience doing similar activities.
- Excellent verbal and written communication business level (English)
- Customer obsessed, proactive and curious way of thinking.
- Commercial and negotiations experience is a plus.
- Strong interpersonal skills (personable and professional)
- Ability to conduct self in a professional manner
- Agile learners - Ability to learn something new
- Commitment to a schedule that coincides with the customer’s workday
- Intermediate computer skills and ability to navigate software programs such as Microsoft
- Experience in CRM preferred
- Motivated competitive with a positive attitude.
- Demonstrate the ability to rapidly learn new knowledge and acquire new skills
- Maintain stable performance under pressure (such as time pressure or job ambiguity); handle stress in a manner that is acceptable to others in the organization.
- Display determination, persistence, and patience and be resilient in the face of adversity.

**To apply, please upload your updated resume in English.***

**Compensation**: Base salary and a variable compensation that is directly related to your success.

**Location: CDMX**

LI-EG1

**What's in it For You?**

You will join our inclusive culture of world-class talent, where we are committed to your personal and professional growth through:

- ** Hybrid Work Model**: We’ve adopted a flexible hybrid working environment (2-3 days a week in the office depending on the role) for our office-based roles while delivering a seamless experience that is digitally and physically connected
- ** Wellbeing**:Comprehensive benefit plans; flexible and supportive benefits for work-life balance: flexible vacation, two company-wide Mental Health Days Off; work from another location for up to a total of 8 weeks in a year, 4 of those weeks can be out of the country and the remaining in the country, Headspace app subscription; retirement, and employee incentive programs; resources for mental, physical, and financial wellbeing.
- ** Culture**: Globally recognized and award-winning reputation for equality, diversity and inclusion, flexibility, work-life balance, and more.
- ** Learning & Development**: LinkedIn Learning access; internal Talent Marketplace with opportunities to work on projects cross-company; Ten Thousand Coffees Thomson Reuters café networking.
- ** Social Impact**: Ten employee-driven Business Resource Groups; two paid volunteer days annually; Environmental, Social, and Governance (ESG) initiatives for local and global impact.
- ** Purpose-Driven Work**: We have a superpower that we’ve never talked about with as much pride as we should - we are one of the only companies on the planet that helps its customers pursue justice, truth, and transparency. Together, with the professionals and institutions we serve, we help uphold the rule of law, turn the wheels of commerce, catch bad actors, report the facts, and provide trusted, unbiased information to people all over the world.

Do you want to be part of a team helping re-invent the way knowledge professionals work? How about a team that works every day to create a more transparent, just and inclusive future? At Thomson Reuters, we’ve been doing just that for almost 160 years. Our industry-leading produ

  • Associate Customer Success Executive

    hace 3 semanas

    06600, Juárez, CDMX, México Thomson Reuters A tiempo completo

    **Associate Customer Success Executive**: Are you passionate about the chance to bring your experience to a world-class company that is market-leading for both content and technology? Do you have previous experience driving renewal and upsell sales motions for existing accounts? Are you motivated by uncapped commissions? If yes, we are looking for you. Join...

  • Associate Customer Success Executive

    hace 1 semana

    06600, Juárez, CDMX, México Thomson Reuters A tiempo completo

    **Associate Customer Success Executive**: Are you passionate about the chance to bring your experience to a world-class company that is market-leading for both content and technology? Do you have previous experience driving renewal and upsell sales motions for existing accounts? Are you motivated by uncapped commissions? If yes, we are looking for you. Join...

  • Associate Client Executive

    hace 4 semanas

    06600, Juárez, CDMX, México Thomson Reuters A tiempo completo

    **Associate Customer Success Executive** Are you passionate about the chance to bring your experience to a world-class company that is market-leading for both content and technology? Do you have previous experience driving renewal and upsell sales motions for existing accounts? Are you motivated by uncapped commissions? If yes, we are looking for...

  • Client Success

    hace 4 semanas

    Ciudad de México, CDMX Builder Lead Converter A tiempo completo

    **Builder Lead Converter**: **Client Success & Inside Sales Associate**: **Builder Lead Converter**, a leading Software With a Service (SwaS) company specializing in home builder lead generation and sales, is seeking a talented and dedicated **Client Success & Inside Sales Associate** to oversee and address onboarding new clients and support ongoing...

  • Customer Success Associate

    hace 4 semanas

    Ciudad de México, CDMX Qualtrics A tiempo completo

    At Qualtrics, we create software the world’s best brands use to deliver exceptional frontline experiences, build high-performing teams, and design products people love. But we are more than a platform—we are the creators and stewards of the Experience Management category serving over 18K clients globally. Building a category takes grit, determination,...

  • Account Executive

    hace 3 días

    06600, Juárez, CDMX, México SUSE A tiempo completo

    About Us **Always open. Our code, our culture, our opportunities. Leading open innovation without limits. We are SUSE.** SUSE is a global leader in innovative, reliable and secure enterprise open source solutions, including SUSE Linux Enterprise (SLE), Rancher and NeuVector. More than 60% of the Fortune 500 rely on SUSE to power their mission-critical...

  • Customer Success Executive

    hace 4 semanas

    Ciudad de México, CDMX Xepelin A tiempo completo

    Somos una FinTech que busca democratizar los servicios financieros para todo tipo de empresas. Nos apalancamos en la mejor tecnología para crear soluciones ágiles, personalizadas y transparentes. Nuestro objetivo es ser la FinTech B2B más grande de Latam y convertirnos en el CFO digital de todas las empresas en la región. Xepelin nace en Chile en 2019...

  • Customer Success Executive

    hace 2 semanas

    Ciudad de México, CDMX Mission Inbox Inc A tiempo completo

    **Position Overview**:We are seeking a dynamic and detail-oriented **Customer Success Executive** to join our team. In this role, you will be the cornerstone of our customer service operations, handling a range of critical tasks to ensure our clients receive unparalleled support. From quoting and order entry to project management and technical support, your...

  • Client Success Manager

    hace 3 semanas

    Ciudad de México, CDMX DXC Technology A tiempo completo

    Our DXC account teams advise, create, orchestrate and drive value for customers by bringing the best of DXC to our customers. Customers ask us to help them solve their most critical technology needs and we proactively share relevant ideas, insights and experience to create a plan for addressing those needs. **About this role** The Client Success Manager is...

  • Senior Manager, Customer Success Manager

    hace 2 semanas

    Ciudad de México, CDMX Salesforce A tiempo completo

    Job Category Customer Success Job Details **About Salesforce** We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your...

  • Account Executive

    hace 5 días

    Ciudad de México, CDMX Solera A tiempo completo

    **- Account Executive l** **Job Description**: Who We Are Solera is a global leader in data-driven software and services, delivering mission-critical solutions to the automotive, vehicle repair, and insurance industries. Our innovative technology platform connects the entire vehicle repair ecosystem, driving efficiency and enhancing productivity for...

  • Financial Reporting and Management Associate

    hace 1 semana

    Ciudad de México, CDMX PER, Private Equity Recruitment A tiempo completo

    Financial Reporting and Management Associate, International PE RE Fund, Miami orMexico City **About our client** Our client is a private equity real estate fund that seeks a Financial Reporting and Management Associate. You will play a crucial role in supporting the strategic leadership team by elaborating financial models, managing budgets, and analyzing...

  • Desktop Support Associate

    hace 2 semanas

    CDMX, México NTT DATA Services A tiempo completo

    Req ID: 290269  NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a Desktop Support Associate to join our team in CDMX, Ciudad de México (MX-CMX), Mexico (MX). Performs...

  • Desktop Support Associate

    hace 1 mes

    CDMX, México NTT DATA Services A tiempo completo

    Req ID: 290267  NTT DATA Services to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a Desktop Support Associate to join our team in CDMX, Ciudad de México (MX-CMX), Mexico (MX). Performs...

  • Team Lead, Client Success

    hace 6 días

    Ciudad de México, CDMX SpotOn: Corporate A tiempo completo

    At SpotOn, we're helping restaurants and small businesses compete and win with flexible payment and software technology—backed by real people who really care. From seamless point-of-sale systems to integrated restaurant management solutions, every SpotOn tool is designed to help local businesses increase profits and create better experiences for their...

  • Client Development Executive

    hace 3 meses

    Benito juárez, México ABCW Global A tiempo completo

    ¿Te gustaría ser parte de nuestro equipo? Nuestra Client Development Executive es responsable de la atención de clientes pequeños, de forma tal que pueda desarrollar su capacidad comercial y su conocimiento en marketing digital. Si buscas experiencia, aquí puedes acercarte a clientes en México, Colombia y USA.Funciones:- Atención a clientes de...

  • Desktop Support Associate

    hace 2 meses

    CDMX, México NTT DATA Services A tiempo completo

    Req ID: 290269  NTT DATA Services strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a Desktop Support Associate to join our team in CDMX, Ciudad de México (MX-CMX), Mexico...

  • Desktop Support Senior Associate

    hace 2 meses

    CDMX, México NTT DATA Services A tiempo completo

    Req ID: 291877  NTT DATA Services strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a Desktop Support Senior Associate to join our team in CDMX, México (MX-MEX), Mexico...

  • Customer Success Manager

    hace 4 semanas

    Ciudad de México, CDMX Mindbody A tiempo completo

    We're revolutionizing the fitness & wellness industry, and we're looking for talented people to help us do it. Mindbody + ClassPass bring together the best of both sides of the market: Mindbody is the industry's most trusted all-in-one technology platform; ClassPass is one of the most popular apps for fitness & self-care enthusiasts. Together we're...

  • Clinical Associate

    hace 1 mes

    Ciudad de México, CDMX Icon plc A tiempo completo

    Clinical Associate - Mexico - Homebased ICON plc is a world-leading healthcare intelligence and clinical research organization. We’re proud to foster an inclusive environment driving innovation and excellence, and we welcome you to join us on our mission to shape the future of clinical development ICON plc is a world-leading healthcare intelligence and...