Svcs Customer Ops Support 1

**General Information**: - Req #- WD00071367- Career area: - Supply Chain- Country/Region: - Mexico- State: - Nuevo León- City: - Monterrey- Date: - Thursday, September 26, 2024- Working time: - Full-time**Additional Locations**: - Mexico - Nuevo León - Monterrey - Mexico - Nuevo León - Monterrey **Why Work at Lenovo**: - We are Lenovo. We do what we...

**SUMMARY** The Operations Customer Support Specialist (OCS) will be responsible for handling transactional level work on accounts in order to support the AM Team outside of normal business hours. The OCS will work closely with internal operational support teams and SCM/AM teams in order to facilitate communication and handle customer requirements. The OCS...

**SUMMARY** The Operations Customer Support Specialist (OCS) will be responsible for handling transactional level work on accounts in order to support the AM Team outside of normal business hours. The OCS will work closely with internal operational support teams and SCM/AM teams in order to facilitate communication and handle customer requirements. The OCS...

Title: Support Engineer 1 Comparable Titles: Technical Analyst, Functional Analyst, Software Support Analyst, Software Support Engineer Location: Monterrey, MX Overview The team currently consists of 200+ global associates across Americas (NA/LATAM), EMEA, APAC, and India, while supporting 500+ global customers on SaaS, Private Cloud, and On...

Title: Support Engineer 1 (Supply Chain Planning and Execution) Location: Monterrey, MX The Senior Support Engineer will support our SaaS and On Prem customers to provide Solution/Product support on Demand/Fulfillment, Promotion, during implementation and after go live. What you'll do: - Provide functional and/or technical support during customer...

Are you passionate about delivering exceptional customer experiences? Do you have a knack for troubleshooting and problem-solving?Job DescriptionWe are seeking a skilled Customer Support Specialist to join our team at Vontier. As a key member of our support team, you will be responsible for providing timely and effective resolution to customers' technical...

What you´ll do/Knowledge Required: - Provide excellent customer experience and solution support to BY customers with end-to-end ownership, proactive and innovative approach. - Plan and execute implementation of high service quality through continuous improvements in the operational processes by regular tracking of operational metrics and leveraging lean...

**The Job**: **What you will be doing**: - Professionally handle client calls, offering effective solutions and advice. - Engage with clients to perform remote testing, support, and troubleshoot technical issues. - Maintain and adhere to high Service Quality levels. - Ensure timely resolution of all issues and keep clients informed of progress. -...

Blue Yonder Title: Senior Support Engineer 1 Blue Yonder’s Sr Support Engineer will be responsible for working with global functional & technical teams under various customer engagements to gather and understand the technical/functional complex reported issues/problems and drive towards solutions and fixes, acting as a 4-support level. Individuals will...

**Job Summary**:This position is responsible for assisting customers with their packages, answering questions regarding FedEx products and services, and providing over-the-counter and over-the-phone service.Main Responsibilities:- Provides administrative support to the Station Ops Manager, including handling customers with packages in the cage, maintaining...

At Vontier, we are seeking a highly motivated and customer-focused Senior Customer Support Specialist to join our team. This role offers an exciting opportunity to work with cutting-edge technology and provide exceptional support to our customers.About the RoleThis is a full-time position that involves providing top-notch customer service through various...

This position is required to: - Provide excellent customer experience and solution support to BY customers with ownership, proactive and innovative approach - Deliver high quality of service/operations and continuous improvement through outflow and recurrence prevention of incidents - Own Tier 1/2 solution as required, enhance solution stability and service...

We are Gostategy, a fuel dispenser technology provider dedicated to delivering exceptional technical support to our valued customers across the United States.As a key member of our team, you will be responsible for handling inbound calls from our customers in the US, providing top-notch operational and technical assistance to end-users of our dispensers and...

About the Role:The Service Desk Agent role encompasses logging and handling all incoming calls, e-mails, and chats while providing excellent customer service. This involves working directly with customers to troubleshoot and resolve their issues in a timely and efficient manner and escalating cases to other internal departments when...

Description and Requirements Responsible to support Lenovo Customers (Services Channel, Business, Business Partner, Consumer). • Manage order creation process and responsible to x orders and ensure place them according our SLA. • Comply with business control process to be audit compliant. • Ability to solve customer inquiries, investigate and...

Segoso Caribbean, a premier call center in the region, is currently seeking a skilled Chat Agent to join its team.The ideal candidate will be a customer-focused professional with excellent communication skills, able to work effectively in a dynamic environment. Key responsibilities include:Key Responsibilities:- Providing top-notch customer service through...

**All roles at JumpCloud are Remote unless otherwise specified in the Job Description.** **About JumpCloud** JumpCloud® helps IT teams and Managed Service Providers (MSPs) Make Work Happen® by centralizing management of user identities and devices, enabling small and medium-sized enterprises to adopt Zero Trust security models. JumpCloud has been used by...

About Blue YonderBlue Yonder is a leading provider of Transportation Management solutions, serving a global customer base with a team of 200+ associates across the Americas, EMEA, APAC, and India.We are undergoing a significant SAAS/DevOps transformation, making this an exciting time to join our team as a Support Engineer. This role will involve working with...

About the RoleThe Customer Support Specialist will be responsible for providing exceptional service to clients via telephone inquiries, resolving billing questions, sales/upgrades, and technical support issues.Key Responsibilities- Respond to client inquiries regarding billing, sales, and technical support- Analyze and resolve complex client issues in a...

Blue Yonder Title: Support Engineer Other Comparable titles: - Functional Analyst / Technical Consultant Overview: - Leading AI-driven Global Supply Chain Solutions Software Product Company and one of Glassdoor’s “Best Places to Work” - Seeking an astute individual that has a strong techno functional foundation to support BY WMS...