Service Desk Agent

The Service Desk agent provides support services L1 and sometimes L2 and ensures high customer satisfaction. The Service Desk agent investigates the reason behind the issues, troubleshoots the technical problems, and resolves the relevant issues. Also, the Service Desk agent analyzes the problems and records the issues addressed and the relevant resolutions...

Do you speak English? This position is for you! We are looking for a competent **Service Desk Agent** to provide quick and effective technical assistance related to software and hardware. You will answer queries on basic technical issues, resolve or offer advice to solve them. **Requirements**_**:_ - Fluent English (Spoken/Written) - 2 years' experience in...

Do you speak English? This position is for you! We are looking for a competent **Service Desk Agent** to provide quick and effective technical assistance related to software and hardware. You will answer queries on basic technical issues, resolve or offer advice to solve them. **Requirements**_**:_ - Fluent English (Spoken/Written) - 2 years' experience in...

Do you speak English? This position is for you! We are looking for a competent **Service Desk Agent** to provide quick and effective technical assistance related to software and hardware. You will answer queries on basic technical issues, resolve or offer advice to solve them. **Requirements**_**:_ - Fluent English (Spoken/Written) - 2 years' experience in...

1 Opening - Guadalajara **Role description**: **Service Desk Agent** **Associate II - Cloud Infrastructure Services** **Who We Are**: Born digital, UST transforms lives through the power of technology. We walk alongside our clients and partners, embedding innovation and agility into everything they do. We help them create transformative experiences and...

**Not Applicable** **Qualification**: Not Applicable ** Responsibility**: Not Applicable **Must Have Skills** - Service Desk **Good To Have Skills** - Change LifeCycle Mang - Desktop Support - Remote - Incident Management - End User Tools - Nexthink - Service Now - Windows - Networking

Tata Consultancy Services is a global leader in IT services and consulting. Our team is looking for a skilled Service Desk Agent Team Leader to join our Guadalajara office.Requirements:Minimum 1 year experience as a customer representativeFluent English (Spoken/Written)Previous experience as Manager or Team LeaderDescription:Serve as the main SD escalation...

OverviewThis role is part of our Provider Clinical Service Desk, where you will work as an agent handling inbound customer calls in a call center environment.

Role Purpose Maintaining, analyzing, troubleshooting, Hardware and software, cosumer service Do Be responsible for primary user support and customer service Respond to queries from all calls, portal, emails, chats from the client Become familiar with each client and their respective applications/ processes Learn fundamental operations of commonly-used...

Req ID: 276912Job SummaryThis role will be a part of our Provider Clinical Service Desk, as an agent primarily handling inbound customer calls in a call center environment. We support our customers 24 hours a day, 7 days a week, 365 days a year.Key ResponsibilitiesTrack and document comments, and close or escalate incident tickets and related issues in a...

**Not Applicable** **Qualification**: Not Applicable ** Responsibility**: Not Applicable **Must Have Skills** - Service Desk

We´re hiring! At Cognizant we have an ideal opportunity for you to be part of one of the largest companies in the digital sector worldwide. A Great Place To Work where we look for people who contribute new ideas, experiencing a dynamic and growing environment. At Cognizant we promote an inclusive culture, where we value different perspectives providing...

About the RoleWe are seeking a skilled Clinical Service Desk Agent to join our team. As a key member of our Provider Clinical Service Desk, you will be responsible for handling inbound customer calls and providing timely support to our healthcare customers.Job ResponsibilitiesRespond to incoming service desk calls from healthcare customers regarding clinical...

We´re hiring! At Cognizant we have an ideal opportunity for you to be part of one of the largest companies in the digital sector worldwide. A Great Place To Work where we look for people who contribute new ideas, experiencing a dynamic and growing environment. At Cognizant we promote an inclusive culture, where we value different perspectives providing...

Tata Consultancy Services is an IT services, consulting and business, ensuring a level of certainty no other firm can match. TCS offers a consulting-Lead, integrated portfolio of IT, BPS, infrastructure, engineering and assurance services. This is delivered through its unique Global Network. **Requirements**: - Minimum 1 year experience as a customer...

**We’re hiring!** At Cognizant we have an ideal opportunity for you to be part of one of the largest companies in the digital sector worldwide. A Great Place To Work where we look for people who contribute new ideas, experiencing a dynamic and growing environment. At Cognizant we promote an inclusive culture, where we value different perspectives...

Guadalajara, Mexico - Tech Hiring - 3095587 **_Role Purpose_** - The purpose of this role is to the first point of contact for the B2B users who call Wipro Service Desk to troubleshoot appropriate end user issues in line with Wipro’s Service Desk objectives_ **_Do_** **Be responsible for primary user support and customer service** - Learn fundamental...

About NTT DATA ServicesNTT DATA Services is a global business and IT services provider specializing in digital, cloud, and automation across a comprehensive portfolio of consulting, applications, infrastructure, and business process services. We are part of the NTT family of companies, a partner to 85% of the Fortune 100.Job DescriptionThis role is a part of...

**Service Desk Analyst Responsibilities**: - Testing and analyzing IT system and software performance. - Prioritizing and resolving IT concerns and escalating serious issues to relevant stakeholders. - Avoiding service interruptions by performing system installations, updates, and maintenance procedures. - Preparing training manuals and FAQ materials for...

Job Summary: We are seeking a highly skilled Customer Support Agent to join our Clinical Service Desk team. This is a remote position based in Mexico, where you will be working as part of a 24/7 call center environment supporting our customers with a high level of professionalism and expertise.About the Role:This role involves handling inbound customer...