Associate Clinical Account Specialist

hace 2 meses

Monterrey, México Johnson & Johnson A tiempo completo

Biosense Webster, Inc., a member of the Johnson & Johnson Family of Companies, is currently recruiting for an ACAS Program Specialist, based in León, Guanajuato for a certain time (8 months to 1 year).

The Cardiovascular & Specialty Solutions (CSS) Group, part of the Medical Devices sector within Johnson & Johnson, consists of four diverse businesses including, Biosense Webster (BWI), Cerenovus, and Mentor. The CSS Group serves a diverse base of customers in Electrophysiology (EP), Neurovascular, and Surgical and Non-Surgical Aesthetics.

Atrial fibrillation (AFIB) is a quivering or irregular heartbeat (arrhythmia) that can lead to blood clots, stroke, heart failure and other heart-related complications. 20 million people around the world suffer from AFIB each year.

Biosense Webster, Inc. is the global leader in the science of diagnosing and treating heart rhythm disorders. The company established its leadership in electrophysiology with the development of the first real-time, 3D cardiac mapping and navigation technology, as well as the first electrophysiology catheter. The introduction of the company’s CARTO® 3 System in 2009 revolutionized 3D mapping technology by increasing the accuracy, speed, and efficiency of the cardiac ablation procedure.

In this role, you'll be responsible for:

- Attend all portions of the ACAS fellowship training program without exception.
- Understand the dynamics of an EP lab, including, but not limited to physicians, nurses and technicians, clinical and hospital administrators and staff.
- Assists sales in making sales presentations to customers. Demonstrates proper use of products to customers.
- Makes regular visits to customer locations to gather company product information and market conditions.
- Provides technical support for upgrades and other special service programs to support field service activities.
- Develops customer and product focused technical packages. Provides technical analysis and documents as the need arises.
- Follows up with customers to resolve any issues of using products and ensure happiness. Answers customer questions.
- Facilitates understanding of clinical trial data.
- Prioritize and appropriately respond to requests in a high-stress environment.
- Maintain composure and problem-solving focus during stressful interactions.
- Drive teamwork and maintain consistent, open lines of communication across the assigned responsibilities with the local team/Pod (i.e. TM and other CAS), as well as the support team (i.e. field trainers) and other internal and external partner

**Qualifications**:
**Requirements**:

- A minimum of a Bachelor’s degree is required, preferably in one of the following areas: (biomedical engineering, nursing or other health care related degree) or a minimum of 2 years of related professional experience (engineering, or healthcare setting)
- Proficiency in English is required
- Current or previous cardiovascular and/or electrophysiology experience is preferred
- Knowledge in Biosense Webster field organization is preferred
- Proficiency in facilitating in a virtual environment is preferred
- Strong report writing and record keeping ability is preferred.
- Ability to plan and manage time effectively is preferred
- Ability to lift (s, and to wear heavy lead protective aprons and other safety equipment in lab environment
- The ability to travel related to this role is required. Must be willing and able to travel up to 40% locally, regionally, and nationally.
- Advance-level computer skills, and the ability to multitask without the direct oversight of manager required
- Will be required to maintain advanced clinical knowledge of cardiac ablation and cardiac imaging, technical knowledge of EP technology, advancements, and the business landscape.
- The ACAS will be hired for a specific company sales area and relocation to that pre-identified sales area after completion of the ACAS Training Program is required
- A valid driver’s license is required
- VISA and valid passport is required

Johnson & Johnson is an Affirmative Action and Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

  • Clinical Account Specialist

    hace 2 semanas

    Monterrey, Nuevo León, México Johnson And Johnson A tiempo completo

    Job Title: Associate Clinical Account SpecialistBiosense Webster, Inc., a member of the Johnson & Johnson Family of Companies, is currently recruiting for an Associate Clinical Account Specialist (ACAS) Program Specialist, based in León, Guanajuato for a certain time (8 months to 1 year).The Cardiovascular & Specialty Solutions (CSS) Group, part of the...

  • Clinical Account Specialist

    hace 2 semanas

    Monterrey, Nuevo León, México Johnson And Johnson A tiempo completo

    Job Summary:Johnson & Johnson is seeking a highly motivated and detail-oriented Clinical Account Specialist to join our team in the Cardiovascular & Specialty Solutions (CSS) Group. As a Clinical Account Specialist, you will be responsible for providing expert clinical product and technical assistance and training to physicians and EP lab staff on the...

  • Clinical Account Specialist

    hace 1 semana

    Monterrey, Nuevo León, México Johnson & Johnson A tiempo completo

    Job Title: Clinical Account Specialist - ElectrophysiologyBiosense Webster, Inc., a member of the Johnson & Johnson Family of Companies, is a global leader in diagnosing and treating heart rhythm disorders. The company has established its leadership in electrophysiology with the development of real-time, 3D cardiac mapping and navigation technology. We are...

  • Clinical Account Manager

    hace 6 días

    Monterrey, Nuevo León, México Boston Scientific A tiempo completo

    About the RoleAs a Clinical Account Manager at Boston Scientific, you will be responsible for providing day-to-day account management and clinical case support and education for assigned products and accounts in Monterrey, with a focus on the northern territory. This role involves setting objectives and opportunities to drive sales growth for your product...

  • Clinical Specialist

    hace 2 meses

    Monterrey, Nuevo León, México Edwards Lifesciences A tiempo completo

    About the RoleWe are seeking a highly skilled Clinical Specialist to join our team at Edwards Lifesciences. As a Clinical Specialist, you will play a critical role in delivering our patient-focused innovations and partnering with clinical professionals to train them on using our groundbreaking products.Key ResponsibilitiesDevelop and deliver clinical...

  • Clinical Specialist

    hace 1 mes

    Monterrey, Nuevo León, México Edwards Lifesciences A tiempo completo

    Transform Patient Lives with Edwards LifesciencesAs a Field Clinical Specialist at Edwards Lifesciences, you will play a critical role in delivering our innovative patient-focused solutions to clinical professionals worldwide. This is an exciting opportunity to develop your expertise in clinical education, training, and support, while making a meaningful...

  • Clinical Account Manager

    hace 2 semanas

    Monterrey, Nuevo León, México Boston Scientific Corporation A tiempo completo

    About the RoleThe Field Clinical Representative provides day-to-day account management and clinical case support and education for assigned products and accounts in the northern territory. This role involves setting objectives and opportunities to drive sales growth for the product portfolio, providing guidance, training, and advice in TAVI, LAAO, and...

  • Clinical Specialist

    hace 2 semanas

    Monterrey, Nuevo León, México Boston Scientific Corporation A tiempo completo

    Job SummaryWe are seeking a highly skilled Clinical Specialist to join our team at Boston Scientific Corporation. As a Clinical Specialist, you will be responsible for providing technical-clinical coverage, attending procedures at hospitals, and providing support to the medical team.Key ResponsibilitiesProvide technical-clinical coverage and support to the...

  • Clinical Specialist

    hace 4 semanas

    Monterrey, Nuevo León, México Edwards Lifesciences A tiempo completo

    Transform Patient Lives with Edwards LifesciencesAs a Field Clinical Specialist at Edwards Lifesciences, you will play a critical role in delivering innovative patient-focused solutions to clinical professionals worldwide. Your expertise in working within the hospital ecosystem, combined with our comprehensive training program, will enable you to become an...

  • Clinical Innovation Specialist

    hace 6 días

    Monterrey, Nuevo León, México Edwards Lifesciences A tiempo completo

    About the RoleWe are seeking a highly skilled Field Clinical Specialist to join our team at Edwards Lifesciences.Key Responsibilities:Develop clinical education materials in connection with clinical investigations.Provide expertise and clinical insights on the device, procedure and protocol throughout the life cycle of the clinical investigation.Responsible...

  • Clinical Specialist II

    hace 3 semanas

    Monterrey, Nuevo León, México Boston Scientific A tiempo completo

    About the RoleWe are seeking a highly skilled Clinical Specialist II to join our team at Boston Scientific. As a Clinical Specialist II, you will be responsible for assisting the Clinical department and hospital research team during the conduct of studies, as well as after the procedure, in all study-required data collection, including but not limited to...

  • Clinical Innovation Specialist

    hace 3 semanas

    Monterrey, Nuevo León, México Edwards Lifesciences A tiempo completo

    Transform patient lives with Edwards Lifesciences as a Field Clinical Specialist. You will be a critical part of delivering patient-focused innovations, partnering with clinical professionals, and training them on using our groundbreaking products.Key ResponsibilitiesDevelop clinical education materials in connection with clinical investigations.Provide...

  • Clinical Specialist Endo

    hace 5 meses

    Monterrey, México Boston Scientific Corporation A tiempo completo

    **Clinical Specialist | Endo - Monterrey**: - Remote Eligible: Field Based- Onsite Location(s): Monterrey, NLE, MX**Additional Locations**: N/A **Diversity - Innovation - Caring - Global Collaboration - Winning Spirit - High Performance** At Boston Scientific, we’ll give you the opportunity to harness all that’s within you by working in teams of...

  • Clinical Specialist II

    hace 3 semanas

    Monterrey, Nuevo León, México Boston Scientific A tiempo completo

    About the RoleWe are seeking a highly skilled Clinical Specialist II to join our team at Boston Scientific. As a Clinical Specialist II, you will play a critical role in supporting our clinical department and hospital research team in the conduct of studies, as well as providing training and education to healthcare professionals.Key ResponsibilitiesAssist in...

  • Clinical Field Specialist

    hace 1 mes

    Monterrey, Nuevo León, México Edwards Lifesciences A tiempo completo

    Make a significant impact on patient care globally. As a member of the Clinical Field Specialist team, you will play a vital role in advancing our patient-centered innovations, collaborating with healthcare professionals, and providing training on our state-of-the-art products. Your expertise in the hospital environment, combined with our comprehensive...

  • Collections Account Specialist

    hace 3 semanas

    Monterrey, Nuevo León, México Visionwestgeorgia A tiempo completo

    Job Title: Collections Account SpecialistWe are seeking a detail-oriented and proactive individual to join our team as a full-time Collections Account Specialist at Visionwestgeorgia.About the Role:As a Collections Account Specialist, you will play a vital role in overseeing the collection of payments from our residents. Your responsibilities will include...

  • Account Specialist

    hace 3 semanas

    Monterrey, Nuevo León, México Motion A tiempo completo

    Job Title: Account SpecialistAt Motion, we are seeking a highly motivated and results-driven Account Specialist to join our team. As an Account Specialist, you will be responsible for developing and implementing sales strategies, identifying potential customers, and managing existing customer relationships specifically for Power Transmission products.Key...

  • Clinical Specialist Monterrey

    hace 3 semanas

    Monterrey, Nuevo León, México Medtronic A tiempo completo

    Careers that Change LivesA Day in the LifeAs a Clinical Specialist at Medtronic, you will have the opportunity to make a meaningful impact on patients' lives. Your responsibilities may include:Conducting on-site education and consulting to support field personnel in providing exceptional customer service.Partnering with sales colleagues to develop and...

  • Field Clinical Specialist

    hace 5 meses

    Monterrey, México Edwards Lifesciences A tiempo completo

    Make a meaningful difference to patients around the world. As a part of the Field Clinical Specialist team, you will be a critical part of delivering our patient focused innovations, partnering with clinical professionals, and training them on using our groundbreaking products. Your knowledge of working within the hospital ecosystem, combined with our...

  • Associate Technical Account Advisor

    hace 5 meses

    Monterrey, México Blue Yonder A tiempo completo

    BY Job Title: Associate Technical Account Advisor The Associate Technical Account Manager (TAM) is responsible for ensuring timely and satisfactory resolutions of all technical and operational cases. TAMs maintain ownership of the customer Blue Yonder SaaS solution environment. They support Customer Success Managers (CSMs) to ensure customer satisfaction...