Property & Resident Relations Specialist

hace 2 semanas


Desde casa, México HireLATAM A tiempo completo

**Position**:Resident Relations Specialist (100% Remote)

**Responsibilities**:

- Serve as a floating resource, assisting different departments and teams with their specific needs.
- Provide exceptional customer service to residents and visitors, ensuring their inquiries, concerns,
and requests are addressed promptly and professionally.
- Act as a point of contact for residents, addressing their questions and concerns in a friendly and
empathetic manner.
- Monitor and respond to resident inquiries, ensuring timely and appropriate responses.
- Supporting the leasing team on an ad-hoc basis
- Collaborate with the maintenance team to ensure prompt resolution of maintenance requests and
follow up with residents to ensure satisfaction.
- Maintain accurate and up-to-date records of resident interactions, feedback, and requests in a
designated database or CRM system.
- Support the team during periods of absence, covering customer service duties and ensuring
smooth operations.
- Collaborate with team members to identify areas for improvement and contribute to the
development and implementation of strategies to enhance resident satisfaction.

**Requirements**:

- 3+ years of experience with Appfolio, in customer service or a related field
- Excellent communication and interpersonal skills, with the ability to build positive relationships
with residents, team members, and external stakeholders.
- Strong problem-solving abilities and the capacity to handle difficult situations with professionalism
and diplomacy.
- Ability to work independently and as part of a team, demonstrating flexibility and adaptability to
changing priorities.
- Exceptional organizational skills and attention to detail.
and communication purposes.

**Payment**
- Base Monthly salary of $1300 USD
- Payments are processed and sent via WISE or a similar platform at an established frequency (bi-weekly)

**Schedule**: 8:30am - 5:00pm EDT (US)

Tipo de puesto: Tiempo completo

Sueldo: $21,904.87 al mes

Horario:

- Turno de 8 horas

Prestaciones:

- Aumentos salariales
- Horarios flexibles

Pregunta(s) de postulación:
**You will need to copy paste the link and make sure there are no "" included in the link

Lugar de trabajo: Remote



  • Desde casa, México BetterWho A tiempo completo

    About the role: The assistant property manager (APM) is the main point of contact for the residents for their team. The APM will ensure tenant satisfaction from tenant move-in through their move-out. - including assisting new tenants with moving in, handling and assigning maintenance requests, responding to tenant requests and issues, assisting with the...

  • Collections Specialist

    hace 4 semanas


    Desde casa, México BetterWho A tiempo completo

    Job Description: **Responsibilities**: - Monitor and manage accounts receivable to ensure timely rent payments. - Contact tenants to follow up on overdue payments and negotiate payment plans when necessary. - Communicate effectively with tenants regarding outstanding balances and payment options. - Provide clear explanations of late fees, policies, and...


  • Desde casa, México BetterWho A tiempo completo

    **Responsibilities**: - Manage the flow of work orders from creation to completion. - Assist tenants in troubleshooting common maintenance issues such as HVAC problems, plumbing concerns, etc. - Assign work orders to the most suitable vendors and source new vendors when necessary. - Qualify work orders and ensure accuracy of invoices before submitting them...


  • Desde casa, México Estaga LLC A tiempo completo

    **About Us**: Estaga has been a pivotal player in the short-term rental property management sector for the past decade. With our deep-rooted expertise and a dynamic approach, we have experienced rapid growth and expansion. Our commitment to not only meeting but exceeding the expectations of our property owners and guests has set us apart. As we continue to...

  • Data Entry Specialist

    hace 4 semanas


    Desde casa, México Limbird Team A tiempo completo

    Upon applying, please send me your most up-to-date resume, and you will also need to take the assessment at the below link to be considered for this job: **Compensation**: $5 - $8 hourly **Responsibilities**: - Lead Source Tracking - Perform accurate data entry of customer information into company systems - Manage past, present, and future customer...


  • Desde casa, México BetterWho A tiempo completo

    Seeking a highly motivated and driven Marketing Specialist for a property management company. The Marketing Specialist is responsible for expanding the company's audience of potential customers, generating qualified leads for the sales department, managing all outward-facing communication, and managing the company’s online reputation. Through a mix of...

  • Project Manager

    hace 24 horas


    Desde casa, México REMOSIST A tiempo completo

    Business Coordination: Act as a liaison between the owner and key stakeholders, including clients, tenants, vendors, and employees. Facilitate communication and ensure smooth operations across both businesses. Financial Management: Assist with basic bookkeeping tasks, such as invoicing, expense tracking, and budget management. Coordinate with accountants or...

  • Telecom Specialist

    hace 4 semanas


    Desde casa, México Integon Service Co. A tiempo completo

    OUR COMPANY: Integon Service Co. supports its insurance company affiliates, which offer property and casualty insurance products, including personal auto, homeowners, RV, motorcycle, small business auto insurance and more. With our Mexico headquarters located in Tijuana, Baja California, at Integon, with over 1000 employees, we continue to grow our...


  • Desde casa, México Truckpedia A tiempo completo

    **About Truckpedia**: Truckpedia is dedicated to revolutionizing the logistics and transportation industry. Our technology-driven solutions are designed to enhance operational efficiency and improve the overall experience for our clients. As a fully remote organization, we embrace flexibility, fostering a culture of performance and sustainability among our...


  • Desde casa, México ProfitCoach A tiempo completo

    **IMMEDIATE OPENING AVAILABLE** **Who We Are** ProfitCoach was founded on core Christian values that still guide us as we grow and continue to pursue excellence in our field of property management thought leadership and operational & financial metrics. We are grateful for the unique opportunities we've been afforded as a company that have led us on a...


  • Desde casa, México Hire Latam LLC A tiempo completo

    **Position**:Office Administrative Clerk (Remote) **Responsibilities** - Maintain positive relations with residents, staff, main office, vendors and officials. - Handle general back-office duties and maintain files. - Prepare legal notices - Manage eviction files - Manage delinquency and communicate virtually with residents and office managers - Report any...


  • Desde casa, México ProfitCoach A tiempo completo

    **Who We Are** ProfitCoach was founded on core Christian values that still guide us as we grow and continue to pursue excellence in our field of property management accounting and advising. We are grateful for the unique opportunities we've been afforded as a company that have led us on a consistent growth trajectory in our industry, and are thankful for...


  • Desde casa, México Gordian Staffing A tiempo completo

    We are looking for an **Accounts Payable Analyst ** that would help with the following responsibilities. - Processing full payable cycle including invoice indexing, GL coding, reviewing invoices for accuracy, & releasing payments. - Prepare and process check disbursements. - Assisting with any concerns regarding payments. - Reconciling AP vendor accounts to...


  • Desde casa, México Gordian Staffing A tiempo completo

    Gordian Staffing, A new way of HR. We focus on helping small and medium-sized enterprises in the United States and Canada to make business more accessible by offering specialized services and providing high-quality people solutions for those organizations, constantly growing and looking for better results in their markets. Our client believes building and...


  • Desde casa, México Ranch Investor A tiempo completo

    As an International Talent Acquisition Specialist, you will play a pivotal role in sourcing, attracting, and onboarding top-tier talent from around the globe on a part-time, on-call basis. Your role will be critical in ensuring the effective and efficient management of the company's human capital, fostering a positive work environment, and promoting employee...


  • Desde casa, México Integon Service Co. A tiempo completo

    Job Summary: The Product Systems Testing NG I participates in project reviews, revisions, production problem corrections, enhancements, and usability testing of any functionality required to administer policy sales and servicing in the NPS and ANA operating systems along with working with the business group and developers. Provides business knowledge and...


  • Desde casa, México Prime Cash Offer A tiempo completo

    Prime Cash Offer is a Real Estate Investment company with an experienced team of real estate professionals who buy homes fast for cash. Our focus has been to pair efficient transactions with high quality service and delivery, helping homeowners find solutions whether they are going through a foreclosure, can’t sell their property, or just need to sell...


  • Desde casa, México Paired A tiempo completo

    Paired is a global staffing and recruiting agency that pairs remote work with top-tier talent. We help individuals from around the world connect with great companies that are looking for their specific skill set. Our mission is to provide great jobs to talented people, no matter where they are located. Our client is a leading US-based insurance company, and...

  • Marketing Specialist

    hace 4 semanas


    Desde casa, México Atlas Real Estate A tiempo completo

    **Description**: Atlas Real Estate is looking for an enthusiastic Marketing ITM to join the marketing team and provide creative and marketing support to help achieve our goals. We seek an insightful contributor to help develop and expand our marketing outreach. This person needs to be a diligent worker, a good multitasker, and able to work efficiently and...

  • Head of People Operations

    hace 4 semanas


    Desde casa, México Proper A tiempo completo

    **Proper is a quickly growing startup that values your skills, voice, and happiness.** We’re a team of developers, designers, engineers, accountants, CPAs, project managers, and creatives from all over the world. But we’re also surfers, hikers, Sichuan-eaters, photographers, artists, world travelers, meme lovers, and life-havers. Together, we provide...