Empleos actuales relacionados con Service Supervisor C10 - Ciudad de México - Citi
-
Almacenista (Food Service)
hace 4 semanas
Ciudad de México EMPRESA FOOD SERVICE A tiempo completoBuscamos tu talento como: **ALMACENISTA** Principales funciones: - Recibir proveedores. - Revisar caducidades de productos recibidos. - Etiquetar todos los productos - Realizar rotación de productos de acuerdo a caducidades - Acomodo de almacén - Llevar a cabo controles de inventarios y mantener altos los níveles de calidad - Preparar y completar...
-
Supervisor Nocturno/ Auditor
hace 4 semanas
Ciudad de México, CDMX SI OCEAN SERVICE A tiempo completoEn SI OCEAN SERVICE estamos buscando supervisor de seguridad privada que cuente con amplia experiência en liderazgo de equipos de trabajo, aquí te detallamos los requisitos necesarios para tu postulación: **Requisitos**: - Experiência en el área de seguridad privada (INDISPENSABLE ) - Licenciatura concluida o trunca - Experiência como supervisor...
-
Supervisor
hace 2 semanas
México si ocean service A tiempo completoEmpresa de SI OCEAN SERVICE solicita SUPERVISOR Sueldo de $14,000 al mes turno de 12x12 OFRECEMOS: Prestaciones de ley Uniforme gratis Capacitación pagada Informes por whatsapp con lic. Jannete Guzman cel. 55 8470 1709 Tipo de puesto: Tiempo completo Salario: $14,000.00 al mes Lugar de trabajo: Empleo presencial
-
Service Analyst 2- C10
hace 5 días
Ciudad de México Citi A tiempo completoEl Supervisor de Servicios es un puesto intermedio responsable de supervisar el flujo de trabajo diario del equipo de Servicio al Cliente en coordinación con la función de Servicio al Cliente. El objetivo general es delegar y supervisar tareas del equipo mientras garantiza el cumplimiento de los objetivos de desempeño del grupo. **Responsabilidades**: -...
-
Supervisor de Room Service
hace 2 semanas
Ciudad de México HOTEL GENEVE MEXICO CITY A tiempo completo**Importante Hotel en Ciudad de México busca SUPERVISOR DE ROOM SERVICE** **OFRECEMOS**: - Vales de despensa - Servicio de Comedor - Fondo de ahorro - Cortesías y descuentos preferenciales - Prestaciones de ley - Propinas **FUNCIONES**: - Supervisar al equipo de surtidores de Room Service y Servi bar - Verificar los consumos en habitaciones - Revisar...
-
Supervisor Motorizado
hace 4 semanas
Ciudad de México SI OCEAN SERVICE A tiempo completo**EMPRESA DE SEGURIDAD CON 20 AÑOS DENTRO DEL MERCADO SOLICITA: SUPERVISOR DE PROYECTO** Lugar de trabajo: Centro CDMX *PRESENTAR AL CLIENTE CONSIGNAS GENERALES *ENTREGA DE INDICADORES *INFORMAR LA COBERTURA DE LAS VACANTES *ATENCIÓN AL CLIENTE *ELABORAR ACTA DE APERTURA Y/O CIERRE DEL SERVICIO SEGUN CORRESPONDA *INTEGRAR LA CARPETA OPERATIVA DEL...
-
Guest Service Supervisor
hace 4 semanas
Ciudad de México, CDMX Hilton A tiempo completoGuest Service Supervisor An Executive Lounge Manager-Supervisor is responsible for the satisfaction of executive Guests throughout their stay at the hotel by ensuring that enquiries receive responses and advice and information is delivered when requested. **What will I be doing?** As an Executive Lounge Manager-Supervisor, you are responsible for the...
-
Customer Service Supervisor
hace 3 semanas
Ciudad de México Page Personnel A tiempo completoCustomer service supervisor - Medical/Pharmaceutical **Sobre nuestro cliente**: Global leader in medical imaging. **Descripción**: - Manage, guide, coach, and motivate the LATAM Customer Service Team - Actively promoting and managing the continuous improvement of customer service standards - Assisting in problem-solving and root-cause analysis regarding...
-
Guest Service Supervisor
hace 3 semanas
México Hilton A tiempo completoA Guest Service Supervisor supervises the activities of PBX/Guest Service and verifies the group of PBX. **What will I be doing?** As aGuest Service Supervisor, you will oversee the front office activities between the Guest, the hotel, and the various hotel departments. - Supervise Guest Service operations during your assigned shift to a consistently high...
-
Customer Service Analyst 2
hace 4 semanas
Ciudad de México Citi A tiempo completoThe Customer Service Analyst 2 is an intermediate-level position responsible for providing clients with resolutions and support in coordination with the Customer Service team. The overall objective of this role is to address external customer issues and provide ongoing customer service support. **Responsibilities**: - Serve as single point of contact for...
-
Room Service Supervisor
hace 4 semanas
México Hilton A tiempo completoRoom Service Supervisor A Room Service Supervisor is responsible for managing room service operations to deliver an excellent Guest and Member experience while training staff, optimising sales, and controlling costs. **What will I be doing?** As a Room Service Supervisor, you will be responsible for managing room service operations to deliver an excellent...
-
Service Supervisor
hace 5 días
Ciudad de México, CDMX Citi A tiempo completoThe Service Supervisor is an intermediate position responsible for supervising the daily workflow of a Customer Service team in coordination with the Customer Service function. The overall objective is to delegate and supervise tasks of the team while ensuring individual and group performance goals are met. **Responsibilities**: - Allocate work for small...
-
Supervisor Nocturno
hace 3 semanas
11410, Ciudad de México, CDMX SI OCEAN SERVICE A tiempo completo**EMPRESA DE SEGURIDAD CON 20 AÑOS DENTRO DEL MERCADO SOLICITA: SUPERVISOR NOCTURNO** Lugar de trabajo: Centro CDMX **IMPARTIR AL PERSONAL A SU CARGO EL ADIESTRAMIENTO EN EL PUESTO DE TRABAJO *PRESENTAR AL CLIENTE CONSIGNAS GENERALES *ENTREGA DE INDICADORES *INFORMAR LA COBERTURA DE LAS VACANTES *ATENCIÓN AL CLIENTE *ELABORAR ACTA DE APERTURA Y/O...
-
Supervisor de Service Desk
hace 4 semanas
Ciudad de México mexis A tiempo completo**Solicito: Supervisor de Service Desk** **Disponibilidad de horario** C_ertificaciones deseables: Gestión de personal de manera remota_ - Experiência en manejo de personal remoto (Comprobable)_ **RESPONSABILIDADES CLAVE**: 1. Supervisar la correcta generación y asignación de tickets a los grupos de resolución correspondientes. 2. Analizar las...
-
Service Analyst 2- C10
hace 2 semanas
Ciudad de México Citi A tiempo completoEl Analista de Servicios 2 es un puesto intermedio responsable del análisis del flujo de trabajo de sistemas departamentales, el personal y los procedimientos en coordinación con la función de Servicio al Cliente. El objetivo general es garantizar la elaboración precisa de informes y el cumplimiento en todas las líneas de...
-
Supervisor Service Desk
hace 4 semanas
Ciudad de México AGGITY A tiempo completo**Estamos en busca de un: Supervisor Service Desk** Trabajo hibrido **Disponibilidad de horario** - _Experiência en manejo de personal de manera remota (Comprobable)_ - _Deseable: Certificaciones de supervisión de manera remota_ **RESPONSABILIDADES CLAVE**: 1. Supervisar la correcta generación y asignación de tickets a los grupos de resolución...
-
Supervisor Guest Service
hace 1 semana
México Meliá Hotels International A tiempo completoEn Meliá Hotels International, tienes el poder de crear tu futuro. Para nosotros lo más importante es tu talento: compartimos contigo esa pasión que en el día a día te hace poner tu corazón en todo lo que haces. ¡Te invitamos a que formes parte de esta gran familia! Buscamos tu talento como: Supervisor de Guest...
-
Customer Service Analyst 2
hace 4 semanas
Ciudad de México Citi A tiempo completoThe Credit Portfolio Senior Analyst is an intermediate-level position responsible for conducting credit reviews, credit approval and monitoring the portfolio to identify credit migration in coordination with the Risk Management team. The overall objective of this role is to manage Citi's portfolio exposure to clients and counterparties...
-
Customer Service Supervisor
hace 3 semanas
Ciudad de México Eaton Corporation A tiempo completoEaton’s ES CRDS WD Wiring Devices division is currently seeking a Customer Service Supervisor. **What you’ll do**: "Manages of all related activities to ensure the alignment of the procedures to achieve the objectives according with Eaton Vision Strategy and Culture. Able to coordinate internal customers to exceed the expectations of external...
-
Customer Service Supervisor
hace 4 semanas
Ciudad de México Concord Servicing A tiempo completoWe are looking for a Customer Service Supervisor for our Energy Efficiency teams. This role will lead and supervise the Contact Center Team in successfully handling communications from consumers and workloads. Manages and directs customer service representatives in accordance with the organization's policies and applicable laws - Supervise customer service...
Service Supervisor C10
hace 1 mes
The Service Supervisor is an intermediate position responsible for supervising the daily workflow of a Customer Service team in coordination with the Customer Service function. The overall objective is to delegate and supervise tasks of the team while ensuring individual and group performance goals are met.
**Responsibilities**:
- Allocate work for small Customer Service team (typically up to 10) and serve as the team leader
- Oversee and perform Customer Service activities, including performing routine tasks and resolving a variety of issues that may have potential for broader organizational impact
- Evaluate performance and make recommendations for pay increases, promotions, terminations, hiring etc.
- Recommend new work procedures, as needed
- Make evaluative judgments to solve problems based on analysis of factual information, precedent, and acquired technical experience
- Ensure entire team meets performance and quality expectations of assigned tasks and is responsible for end results
- Develop communications to exchanges ideas and potentially complex/sensitive information
- Assist as a backup manager, as needed
- Fulfilling the clients’ necessities while providing an exceptional client experience is the expected behavior from all our employees and it will be measured by specific metrics.
**Qualifications**:
- 0-2 years of relevant experience in a customer service role
- Ability to deal with conflict/change resistance
- Ability to identify and deliver business results
- Proficient project management skills
- Effective verbal and written communication and presentation skills
- Effective influencing and relationship management skills
**Education**:
- Bachelor's/University degree or equivalent experience
This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.
- **Job Family Group**:
Customer Service
- **Job Family**:
Service
- **Time Type**:
Full time
- Citi is an equal opportunity and affirmative action employer.
Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
View the "**EEO is the Law**" poster. View the **EEO is the Law Supplement**.
View the **EEO Policy Statement**.
View the **Pay Transparency Posting
