People Experience Advocate

hace 3 meses

Mérida Yuc, México Boldr A tiempo completo

**A LITTLE BIT ABOUT Boldr**:

- Boldr is the first global B-Corp dedicated to delivering world-class Client experiences while creating access to dignified, meaningful work in communities around the world.
- We are a global team, united by our desire to connect diverse people with common values for Boldr Impact.
- We employ just over a thousand team members across five countries and we want to employ over 5,000 people by 2027, if not sooner.

**LET’S START WITH OUR VALUES**:

- Meaningful connections start with AUTHENTICITY
- We do our best work by being CURIOUS
- We grow by remaining DYNAMIC
- Our success combines AMBITIOUS VISION with OPERATIONAL EXCELLENCE
- At the heart of great partnerships we’ll always find EMPATHY

**WHAT IS YOUR ROLE**:
As the People Experience Advocate, you will manage the day-to-day PX Operations of our biggest client and provide assistance to our most important asset: our people. These duties will include onboarding new hires, maintaining records, facilitating performance development programs and support with engagement activities.

You will originate and lead HR practices and objectives that will provide an employee-oriented, high-performance culture that emphasizes empowerment, quality, productivity, goal attainment, and the recruitment and ongoing development of a superior workforce. Additionally, this position requires working side by side with other departments to ensure the best possible experience for all Team Members.

**WHY DO WE WANT YOU**:
We are currently looking for impact-driven individuals who are passionate in helping Boldr grow and achieve our Purpose. We expect our Team to become our ultimate partners to success by always giving their 110% in everything, sharing their talents and quirks, and championing our core values: Curious, Dynamic and Authentic.

**WHAT WILL YOU DO**:

- Create, update, and maintain team members’ information in our systems.
- Ensure compliance with onboarding initiatives such as orientation, compliance courses, submission of pre boarding requirements, etc.
- Respond to PX Helpdesk inquiries and concerns of team members assigned to you.
- Provide necessary education and materials to managers and employees including workshops, manuals, employee handbooks, and standardized reports on labor, culture, and employment related topics.
- Assist with team member communication and feedback through such avenues as company meetings, suggestion programs, employee satisfaction surveys, newsletters, employee focus groups, one-on-one meetings.
- Recommend employee relations practices necessary to establish a positive employer-employee relationship and promote a high level of employee morale and motivation.
- Helps in culture building particularly in embracing our Core Values and practicing on what a Boldr leader should be.
- Ensure all internal changes effected by Management and PX are documented.
- Assist with offboarding processes.
- Other clerical and administrative tasks as required, are to be expected.
- Provide any additional support required by TA, Office Operations and IT as needed.

**Requirements**:
**WHAT WE’LL LIKE ABOUT YOU**:
**YOU ARE**
- Curious and authentic, just like us #beboldr
- General knowledge of employment laws and labor practices
- Effective English Communicator - both written and oral
- Excellent interpersonal and coaching skills.
- Able to work well in a team environment
- Evidence of the practice of a high level of confidentiality.
- Able to adapt to an ever-changing environment with multiple priorities.

**YOU HAVE**
- Bachelor's/College Degree in Human Resources, Psychology, Administration, or a related field
- 2-3 years experience in general HR or employee relations is desired
- Experience using BambooHR or other human resources software is highly desirable
- Willingness to specialize in labor law and employee relations is desired

**Benefits**
- Law Benefits
- Paid Time Off
- Training

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