Bilingual Sales Representative

hace 3 meses

Guadalajara, México AT&T Mexico A tiempo completo

We are so glad you are interested in joining AT&T.

**Education**:
This is your opportunity to be the voice of AT&T - a global leader in communications and technology - and earn up to MXN $24,000 per month. Members of our team redefine customer service and sales success, creating meaningful connections with each customer. Every interaction is an opportunity to introduce the latest technology, services and offers. While you drive to meet your daily and monthly sales goals, you’ll help our customers stay connected to what matters the most.

As a Bilingual Sales Representative, you’ll be trained to address a broad range of customer service call types - collections, retention, sales coordination, billing and adjustments and advanced technical support. You’ll use creative problem-solving skills to address complex customer questions and concerns while navigating between multiple tools and systems to update customer accounts and maintain records. Your goal will be to provide effective and timely resolutions for customers and deliver personalized recommendations for our latest products and services. Your consultative approach will help you find the right solutions for customers, providing an outstanding customer experience while meeting and achieving sales goals that help you max out your bonus potential.

Every day will include a variety of interactions with customers in the U.S. You’ll instill confidence and loyalty in your customers, providing effective service and improving retention through thoughtful listening and knowledge of AT&T’s products and services. We’ll provide the tools, resources and training you need to support customers in several key areas:

- Simplifying the explanation of customer bills, rate plans, and features of AT&T’s products and services.
- Engage Tier 3 support (network and IT), third party vendors and suppliers as needed to address issues, service faults and provide customer resolution.
- Support wireless local number portability (WLNP), relocations, combined bill support, after hours inquiries and pre-paid service.

Qualifications - External

In this full-time position (40 hours/week), you’ll work a set schedule including breaks, lunches and scheduled open time to ensure availability to answer the customer’s call and provide exceptional service.
- Who makes a great fit for the role? There are a few must-haves:

- Advanced English Fluency to engage with U.S. customers.
- Experience using a personal computer and Microsoft Office products is a must.
- One year of customer sales experience. Customer Care experience preferred.
- Ability to train/work 5 days (40 hours during operation hours) + 2 resting days per week. Our center operates from 7:00 am to 9:15 pm CST, Monday to Saturday (considering Daylight Saving Time & Holidays).
- Ability to work 100% in the Center, not from home.
- Monthly Base Salary: MXN $17,000 (before Taxes)
- Monthly sales bonus when you meet your sales and service targets
- Monthly Grocery vouchers MXN $1,452 every 14 days
- Monthly Restaurant vouchers MXN $1,161 every 14 days

In addition to competitive pay, an innovative workspace and career growth potential, as an employee of AT&T you’ll be eligible for some great rewards:

- Life Insurance
- Hospitalization indemnity and Funeral Insurance
- Vacation days, plus three personal days, onsite medical and more.
- 50% discount on five lines of AT&T Wireless service.
- Paid starting from your first day of training, including some benefits like meal and grocery vouchers.

**Weekly Hours**:
40

**Time Type**:
Regular

**Location**:
Guadalajara, Jalisco, Mexico

It is the policy of AT&T to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, AT&T will provide reasonable accommodations for qualified individuals with disabilities.

  • Bilingual Sales Representative

    hace 15 horas

    Guadalajara, Jalisco, México Fair Trade Outsourcing A tiempo completo

    **About Fair Trade Outsourcing**Fair Trade Outsourcing (FTO) is a fast-growing business process outsourcing (BPO) company and fair-trade outsourcing center that provides impact sourcing work for companies worldwide.**Our Mission**We are dedicated to providing exceptional sales and customer service experiences for our clients, while promoting fair trade...

  • Business Development Representative

    hace 13 horas

    Guadalajara, Jalisco, México Bilingual Ls (Previously Bilingual Language Services) A tiempo completo

    We are seeking a highly motivated and results-driven Business Development Representative to join our Business Process Outsourcing (BPO) team at Bilingual Ls (Previously Bilingual Language Services). The BDR will be responsible for identifying and securing new business opportunities for our BPO services and will play a critical role in driving revenue growth...

  • Bilingual Sales Representative

    hace 2 días

    Guadalajara, Jalisco, México At&Amp;T A tiempo completo

    **Job Summary:**We are seeking a highly motivated and customer-focused Bilingual Sales Representative to join our team at AT&T. As a key member of our sales team, you will be responsible for providing exceptional customer service and sales support to our customers in the U.S.**Key Responsibilities:**Provide effective and timely resolutions for customers...

  • Bilingual Sales Representative

    hace 13 horas

    Guadalajara, Jalisco, México At&Amp;T A tiempo completo

    About the Role:This is an exciting opportunity to join AT&T as a Bilingual Sales Representative, where you will be the voice of the company, providing exceptional customer service and sales support to customers in the U.S. As a member of our team, you will redefine customer service and sales success, creating meaningful connections with each customer.Key...

  • Bilingual Sales Representative

    hace 15 horas

    Guadalajara, Jalisco, México At&T A tiempo completo

    Job SummaryThis is an exciting opportunity to be the voice of AT&T, a global leader in communications and technology. As a Bilingual Sales Representative, you will redefine customer service and sales success, creating meaningful connections with each customer. Your goal will be to provide effective and timely resolutions for customers and deliver...

  • Bilingual Telemarketing Representative

    hace 1 semana

    Guadalajara, Jalisco, México Csc Business Solutions A tiempo completo

    Job SummaryCsc Business Solutions is seeking a highly motivated and results-driven Bilingual Telemarketing Agent to join our team. As a key member of our sales team, you will be responsible for generating leads, setting appointments, and driving sales for our home improvement company.Key Responsibilities:Make outbound calls to prospective customers to...

  • Bilingual Sales Representative

    hace 1 semana

    Guadalajara, Jalisco, México AT&T Mexico A tiempo completo

    Job Description:This is an exciting opportunity to be the voice of AT&T Mexico, a leading telecommunications company. As a Bilingual Sales Representative, you will play a crucial role in redefining customer service and sales success, creating meaningful connections with each customer. Every interaction is an opportunity to introduce the latest technology,...

  • Sales Representative

    hace 1 semana

    Guadalajara, Jalisco, México Grupo Estrella Blanca A tiempo completo

    Join Our Sales Team at Grupo Estrella BlancaAbout the Role:We are seeking a highly motivated and customer-focused individual to join our sales team as a Sales Representative. As a Sales Representative, you will be responsible for selling tickets to our customers and providing exceptional customer service.Key Responsibilities:Sell tickets to customers in a...

  • Sales Representative

    hace 1 semana

    Guadalajara, Jalisco, México Casino Codere A tiempo completo

    **Join Casino Codere's Team****About the Role:**We are seeking a skilled Sales Representative to join our team at Casino Codere. As a Sales Representative, you will be responsible for providing exceptional customer service and driving sales growth.**Key Responsibilities:**Develop and maintain strong relationships with customers to increase sales and customer...

  • Sales Representative

    hace 1 semana

    Guadalajara, Jalisco, México Feufo A tiempo completo

    Job Summary:We are seeking a highly motivated and experienced Sales Representative to join our team at Feufo. As a Sales Representative, you will be responsible for selling gas connections door-to-door and managing a team of drivers and sales personnel.Key Responsibilities:Sell gas connections to residential and commercial customersManage a team of drivers...

  • Sales Representative

    hace 1 semana

    Guadalajara, Jalisco, México Vria A tiempo completo

    We are seeking a highly motivated and results-driven Sales Representative to join our team at Vria. As a Sales Representative, you will be responsible for identifying and pursuing new business opportunities, building and maintaining relationships with existing clients, and driving sales growth.Key Responsibilities:Prospect and qualify new business...

  • Sales Representative

    hace 1 semana

    Guadalajara, Jalisco, México Mphasis Limited A tiempo completo

    Job Summary:Mphasis Limited is seeking a highly motivated and results-driven Sales Representative to join our team. As a Sales Representative, you will be responsible for promoting and selling our services to existing and prospective customers.Key Responsibilities:Conduct needs analysis of existing/potential customers to meet their business needs.Establish...

  • Sales Representative

    hace 15 horas

    Guadalajara, Jalisco, México Vria A tiempo completo

    About the Role:We are seeking a highly motivated and results-driven Sales Representative to join our team at Vria. As a Sales Representative, you will be responsible for identifying and pursuing new business opportunities, building relationships with clients, and driving sales growth.Key Responsibilities:Prospect and qualify new business leadsClosing sales...

  • Sales Representative

    hace 1 semana

    Guadalajara, Jalisco, México Trust-Hire A tiempo completo

    **Job Summary**We are seeking a dynamic and results-driven Sales Representative to join our team at Trust-Hire. As a Sales Representative, you will play a crucial role in driving business growth and revenue through effective sales strategies and customer engagement.**Key Responsibilities:**• Identify and pursue new business opportunities through cold...

  • Sales Representative

    hace 1 semana

    Guadalajara, Jalisco, México Unity Communications A tiempo completo

    About the RoleWe are seeking a highly motivated and results-driven Sales Representative to join our team at Unity Communications. As a Sales Representative, you will be responsible for cultivating long-lasting and genuine customer relationships, and driving revenue growth through effective sales and marketing strategies.Key ResponsibilitiesMake outbound...

  • Sales Representative

    hace 1 semana

    Guadalajara, Jalisco, México Unity Communications A tiempo completo

    About the RoleWe are seeking a highly motivated and results-driven Sales Representative to join our team at Unity Communications. As a Sales Representative, you will be responsible for cultivating long-lasting and genuine customer relationships, communicating effectively with prospects, and meeting or exceeding sales targets and quotas.Key...

  • Sales Representative

    hace 15 horas

    Guadalajara, Jalisco, México Teamviewer A tiempo completo

    Inside Sales RepresentativeAt TeamViewer, we're looking for a skilled Inside Sales Representative to join our team. As a primary contact for new leads and existing customers, you'll be responsible for selling our products through a consultative sales approach.Key Responsibilities:Serve as the primary contact and product expert for new leads and existing...

  • Sales Representative

    hace 12 horas

    Guadalajara, Jalisco, México Unity Communications A tiempo completo

    {"**Job Summary**": "We are seeking a highly skilled Sales Representative to join our team at Unity Communications. As a Sales Representative, you will be responsible for cultivating long-lasting and genuine customer relationships, communicating and persuading potential clients, and meeting or exceeding sales targets and quotas.", "**Key Responsibilities**":...

  • Sales Representative

    hace 14 horas

    Guadalajara, Jalisco, México Teamviewer Gmbh A tiempo completo

    Job SummaryWe are seeking a highly motivated and results-driven Sales Representative to join our team at TeamViewer GmbH. As a Sales Representative, you will be responsible for selling our software solutions to small and medium-sized businesses, providing exceptional customer service, and driving revenue growth.Key ResponsibilitiesDevelop and maintain...

  • Sales Representative

    hace 12 horas

    Guadalajara, Jalisco, México Kellanova A tiempo completo

    {"title": "Sales and Commercial Excellence", "subtitle": "Drive Sales Growth and Commercial Success", "content": "As a Sales Representative at Kellanova, you will be responsible for driving sales growth and commercial success in your assigned territory. You will analyze market dynamics, customer needs, and sales data to create effective action plans that...