Sales Support Rep 1
hace 5 días
Provides administrative support to the sales force on transactional activities.
Provides administrative support to the sales force on transactional activities.
**ESSENTIAL RESPONSIBILITIES**:
- Verifies all special pricing requests ensuring complete and valid information, completes the required forms and enters data in Customer Relationship Management and/or Appian systems (30%).
- Enters sample orders in Oracle system, provides assistance for the external sample center, enters merchandising/ literature orders in Amware System. Provides price and availability of parts to the sales force (30%).
- Provides customer order status and tracking numbers to the sales force. Escalates expedite or order status request to customer experience team (20%).
- Escalates technical and cross reference requests to tech support team (10%).
- Creates special pricing and sales reports in Business Objects system (10%).
**EDUCATION AND EXPERIENCE**:
- Required Degree: High School Graduate
- Preferred Degree: Any Bachelor’s Degree
- Years of Experience: 0-2 years
**Work Shift**:Day (Mexico - Jalisco)
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