Next Generation Customer Experience

hace 8 meses


Cuajimalpa, México Takeda Pharmaceutical A tiempo completo

Ensure alignment with GEM NGCE strategy in LOC Builds capability in the organization from process, people and technology perspectives to continue to drive adoption of NGCE products and solutions, including CRM, NBA, Content Excellence and OCE in the LOC
- Ensures the interoperability of the enterprise level customer channel ecosystem, digital services, and products within the different functional and geographic solution landscape
- Works with key stakeholders to implement a go-to-market model for the digital customer facing solutions
- Utilize NGCE solutions and services and generate evidence of impact
- Act as the execution arm of NGCE solutions to ensure high adoption and utilization in LOC Franchise Team engagement
- In addition to the NGCE role, this position will also include being part of the high priority LOC cross-functional franchise teams to ensure that LOC needs are collected and for NBA / CRM/ OCE product leads in collecting ideas and setting priorities for development

**Locations**:
MEX - Santa Fe

**Worker Type**:
Employee

**Worker Sub-Type**:
Regular

**Time Type**:
Full time


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