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Us Federal Customer Engagement Mgmt and Helpdesk
hace 2 semanas
**_ Responsibilities: _**
- Acts as a first point of contact for regular, on
- going customer accounts on daily operational matters.
- Resolves operational issues that may arise from the end-to-end sales process (e.g., order status, returns, and deliveries, invoicing, returns, and financial post-sales programs).
- Collaborates with other functions and organizations to resolve issues (e.g., sales teams, supply chain, logistics) as they relate to customer support.
- Phone support through the Federal Helpdesk line.
**_ Education and Experience Required: _**
- First level university degree or equivalent experience.
- Typically 0-2 years of related experience (e.g., supply chain, customer service, procurement, financial management).
**_ Knowledge and Skills: _**
- Good communication skills with ability to convey low to medium impact messages clearly (verbal, written and presentation) to internal and external peers. Mastery in English and local language as well as other languages as required.
- Basic problem-solving and analytical skills.
- Basic knowledge of the end-to-end process of sales operations.
- Basic knowledge of local legal compliance issues.
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Us Federal Customer Engagement Mgmt
hace 2 meses
Tlaquepaque, México Hewlett Packard A tiempo completo**_ Responsibilities: _** - Acts as a first point of contact for regular, on - going customer accounts on daily operational matters. - Resolves operational issues that may arise from the end-to-end sales process (e.g., order status, returns, and deliveries, invoicing, returns, and financial post-sales programs). - Collaborates with other functions and...
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Us Federal Customer Engagement Mgmt
hace 2 semanas
Tlaquepaque, México Hewlett Packard A tiempo completo**_ Responsibilities: _** - Acts as a first point of contact for regular, on-going customer accounts and some "top-tier" customers, on daily operational matters. - Resolves operational issues that may arise from the end-to-end sales process (e.g., order status, returns, and deliveries, invoicing, returns, and financial post - sales programs). - Engages with...
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Us Federal Customer Engagement Mgmt
hace 4 días
Tlaquepaque, Jalisco, México Hewlett Packard A tiempo completo_ Responsibilities: _ Acts as a first point of contact for regular, ongoing customer accounts and some "toptier" customers, on daily operational matters. Resolves operational issues that may arise from the endtoend sales process (e.g., order status, returns, and deliveries, invoicing, returns, and financial post- sales programs). Engages with other functions...
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Engagement and Operations Manager
hace 2 semanas
Tlaquepaque, México Hewlett Packard A tiempo completo**ENGAGEMENT & COMMUNICATIONS**: In support of the Head of Print Marketing and on behalf of the Print Marketing SPO Office, this person will be developing the strategy for internal/external engagement and communication. In addition, this person will also execute internal/external engagement and communication according to the strategy, and in cooperation with...
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Corporate Enterprise Customer Engagement Mgmt
hace 2 meses
Tlaquepaque, México Hewlett Packard A tiempo completo**_ Responsibilities: _** - Acts as a first point of contact for regular, on-going customer accounts and some "top-tier" customers, on daily operational matters. - Resolves operational issues that may arise from the end-to-end sales process (e.g., order status, returns, and deliveries, invoicing, returns, and financial post - sales programs). - Engages with...
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Engagement and Operations Manager
hace 4 días
Tlaquepaque, Jalisco, México Hewlett Packard A tiempo completoENGAGEMENT & COMMUNICATIONS: In support of the Head of Print Marketing and on behalf of the Print Marketing SPO Office, this person will be developing the strategy for internal/external engagement and communication. In addition, this person will also execute internal/external engagement and communication according to the strategy, and in cooperation with...
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Engagement and Operations Manager
hace 2 meses
Tlaquepaque, México Hewlett Packard A tiempo completo**ENGAGEMENT & COMMUNICATIONS**: In support of the Head of Print Marketing and on behalf of the Print Marketing SPO Office, this person will be developing the strategy for internal/external engagement and communication. In addition, this person will also execute internal/external engagement and communication according to the strategy, and in cooperation with...
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Engagement and Operations Manager
hace 4 días
Tlaquepaque, Jalisco, México Hewlett Packard A tiempo completoENGAGEMENT & COMMUNICATIONS: In support of the Head of Print Marketing and on behalf of the Print Marketing SPO Office, this person will be developing the strategy for internal/external engagement and communication. In addition, this person will also execute internal/external engagement and communication according to the strategy, and in cooperation with...
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Customer Support Representative
hace 4 días
Tlaquepaque, Jalisco, México Hewlett Packard Enterprise A tiempo completoCustomer Support Representative page is loaded Customer Support Representative Apply locations Tlaquepaque, Jalisco, Mexico time type Full time posted on Posted 3 Days Ago job requisition id Customer Support Representative Description - Job Summary This role is responsible for acting as the point of contact for addressing basic customer concerns while...
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Customer Support Representative
hace 4 días
Tlaquepaque, Jalisco, México Hewlett Packard Enterprise A tiempo completoCustomer Support Representative page is loaded Customer Support Representative Apply locations Tlaquepaque, Jalisco, Mexico time type Full time posted on Posted 3 Days Ago job requisition id Customer Support RepresentativeDescription - Job Summary This role is responsible for acting as the point of contact for addressing basic customer concerns while...
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Customer Support Representative
hace 2 semanas
Tlaquepaque, México Hewlett Packard A tiempo completo**Job Summary** - This role is responsible for acting as the point of contact for addressing basic customer concerns while managing records of all interactions to share insights with the internal teams. The role collects and analyzes customer feedback, escalates complex issues, and assists the team in identifying opportunities for cross-selling or upselling....
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Sc Customer Operations Order Fulfillment
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Tlaquepaque, México Hewlett Packard A tiempo completo**Job description**: This is an Order Fulfilment role within the US Customer Operations Indirect team, supporting the US Market. Customer facing role with strong partner engagement. Accountable for order execution, backlog management to support customer requirements, to enable HPs financial objectives. - **_ Responsibilities: _** - Acts as a first point of...
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Order Mgmt
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Tlaquepaque, México ZF A tiempo completo**What's Next? Join ZF!**: ZF is a global technology company supplying systems for passenger cars, commercial vehicles and industrial technology, enabling the next generation of mobility. ZF allows vehicles to see, think and act. In the four technology domains of Vehicle Motion Control, Integrated Safety, Automated Driving, and Electric Mobility, ZF offers...
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Customer Support Representative
hace 4 semanas
Tlaquepaque, México HP A tiempo completoCustomer Support Representative Description - Job Summary• This role is responsible for acting as the point of contact for addressing basic customer concerns while managing records of all interactions to share insights with the internal teams. The role collects and analyzes customer feedback, escalates complex issues, and assists the team in identifying...
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Customer Support Representative
hace 3 semanas
Tlaquepaque, México HP A tiempo completoCustomer Support Representative Description - Job Summary• This role is responsible for acting as the point of contact for addressing basic customer concerns while managing records of all interactions to share insights with the internal teams. The role collects and analyzes customer feedback, escalates complex issues, and assists the team in identifying...
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Customer Support Representative
hace 4 semanas
Tlaquepaque, Jalisco, México HP A tiempo completoCustomer Support RepresentativeDescription -Job Summary• This role is responsible for acting as the point of contact for addressing basic customer concerns while managing records of all interactions to share insights with the internal teams. The role collects and analyzes customer feedback, escalates complex issues, and assists the team in identifying...
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Customer Support Representative
hace 4 días
Tlaquepaque, Jalisco, México HP A tiempo completoCustomer Support RepresentativeDescription -Job Summary• This role is responsible for acting as the point of contact for addressing basic customer concerns while managing records of all interactions to share insights with the internal teams. The role collects and analyzes customer feedback, escalates complex issues, and assists the team in identifying...
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Customer Support Representative
hace 3 semanas
Tlaquepaque, Jalisco, México HP A tiempo completoCustomer Support RepresentativeDescription -Job Summary• This role is responsible for acting as the point of contact for addressing basic customer concerns while managing records of all interactions to share insights with the internal teams. The role collects and analyzes customer feedback, escalates complex issues, and assists the team in identifying...
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Order Mgmt
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Tlaquepaque, Jalisco, México ZF A tiempo completoWhat's Next? Join ZF:ZF is a global technology company supplying systems for passenger cars, commercial vehicles and industrial technology, enabling the next generation of mobility.ZF allows vehicles to see, think and act. In the four technology domains of Vehicle Motion Control, Integrated Safety, Automated Driving, and Electric Mobility, ZF offers...
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Customer Engagement Management Advisor
hace 4 semanas
Tlaquepaque, México Hewlett Packard A tiempo completoHP is ranked among the Top Companies to work. Among the recognitions include, One of the World’s Most Attractive Employers by Universum Global, One of the Top Companies for Women Technologists by Anita Borg Institute, One of the Top 10 Fortune 500 Companies Millennials are most excited to work for by SurveyMonkey, and Working Mother 100 Best Companies for...