Us Federal Customer Engagement Mgmt
hace 3 semanas
**_ Responsibilities: _**
- Acts as a first point of contact for regular, on-going customer accounts and some "top-tier" customers, on daily operational matters.
- Resolves operational issues that may arise from the end-to-end sales process (e.g., order status, returns, and deliveries, invoicing, returns, and financial post
- sales programs).
- Engages with other functions and organizations to resolve issues (e.g., sales teams, supply chain, logistics) as they relate to customer support.
- Acts as a point of contact for a specialized topic (e.g., order management, special pricing) and trains team members.
- Contributes to efforts to optimize current processes, often collaborating with other groups within HP to improve day-to-day activities.
**_ Education and Experience Required: _**
- First level university degree or equivalent experience.
- Typically 2-4 years of related experience (e.g., supply chain, customer service, procurement, financial management).
**_ Knowledge and Skills: _**
- Intermediate communication skills with ability to convey medium impact messages clearly (verbal, written and presentation) to internal and external peers and management. Mastery in English and local language as well as other languages as required.
- Intermediate understanding of moderately complex internal operational issues.
- Developed problem-solving and analytical skills.
- Broad knowledge of the end-to-end process of sales operations.
- Developing knowledge of local legal compliance issues.
- Demonstrated teamwork and collaboration skills.
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Us Federal Customer Engagement Mgmt
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Tlaquepaque, México Hewlett Packard A tiempo completo**_ Responsibilities: _** - Acts as a first point of contact for regular, on - going customer accounts on daily operational matters. - Resolves operational issues that may arise from the end-to-end sales process (e.g., order status, returns, and deliveries, invoicing, returns, and financial post-sales programs). - Collaborates with other functions and...
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Us Federal Customer Engagement Mgmt
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Tlaquepaque, Jalisco, México Hewlett Packard A tiempo completo_ Responsibilities: _ Acts as a first point of contact for regular, ongoing customer accounts and some "toptier" customers, on daily operational matters. Resolves operational issues that may arise from the endtoend sales process (e.g., order status, returns, and deliveries, invoicing, returns, and financial post- sales programs). Engages with other functions...
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Us Federal Customer Engagement Mgmt and Helpdesk
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Tlaquepaque, México Hewlett Packard A tiempo completo**_ Responsibilities: _** - Acts as a first point of contact for regular, on - going customer accounts on daily operational matters. - Resolves operational issues that may arise from the end-to-end sales process (e.g., order status, returns, and deliveries, invoicing, returns, and financial post-sales programs). - Collaborates with other functions and...
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Tlaquepaque, México Hewlett Packard A tiempo completo**_ Responsibilities: _** - Acts as a first point of contact for regular, on-going customer accounts and some "top-tier" customers, on daily operational matters. - Resolves operational issues that may arise from the end-to-end sales process (e.g., order status, returns, and deliveries, invoicing, returns, and financial post - sales programs). - Engages with...
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Tlaquepaque, México Hewlett Packard A tiempo completoHP is ranked among the Top Companies to work. Among the recognitions include, One of the World’s Most Attractive Employers by Universum Global, One of the Top Companies for Women Technologists by Anita Borg Institute, One of the Top 10 Fortune 500 Companies Millennials are most excited to work for by SurveyMonkey, and Working Mother 100 Best Companies for...
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Tlaquepaque, Jalisco, México Hewlett Packard A tiempo completoHP is ranked among the Top Companies to work. Among the recognitions include, One of the World's Most Attractive Employers by Universum Global, One of the Top Companies for Women Technologists by Anita Borg Institute, One of the Top 10 Fortune 500 Companies Millennials are most excited to work for by SurveyMonkey, and Working Mother 100 Best Companies for 27...
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Tlaquepaque, Jalisco, México Hewlett Packard A tiempo completoENGAGEMENT & COMMUNICATIONS: In support of the Head of Print Marketing and on behalf of the Print Marketing SPO Office, this person will be developing the strategy for internal/external engagement and communication. In addition, this person will also execute internal/external engagement and communication according to the strategy, and in cooperation with...