Customer Service

hace 5 meses

Guadalajara, México Siemens A tiempo completo

**Change the future with us**

We are looking for dedicated and talented people who tackle ever-changing challenges, customer needs, and questions from colleagues with clever concepts and creativity. We embrace change and work with curious minds re-inventing the future of work. Join us and let us focus together on what’s truly important: making lives better with new ideas and the latest technology around the world.

**Why you’ll love working for Siemens**
- Solve the world’s most significant problems - Be part of exciting and innovative projects.
- Engaging, challenging, and fast evolving, cutting edge technological environment.
- Opportunities to advance your career and mentorship programs on a local and global scale.
- Contribute to our social responsibility initiatives focused on access to education, access to technology and sustaining communities and make a positive impact on the community.
- Participate in our celebrations, social events and offsite business events.
- Opportunities to contribute your innovative ideas and get rewards for them
- Diversity and inclusivity focused.

**What will you do?**

**Responsibilities**:

- Respond and resolve customer problems in a timely and accurate manner while providing excellent customer service.
- Maintain extreme accuracy addressing customer inquiries
- Follow-up with customers for inquiries related to orders to minimize error
- Follow guidelines and coding as outlined by department
- Manages customer supply chain logistics globally

**Required Knowledge/Skills, Education, and Experience**:

- Specialized skill training for supply chain may be required.
- Associates degree in related discipline is preferred.
- 2+ years of practical Customer Support experience
- Demonstrated ability to address customer inquiries/escalations
- Demonstrated logical reasoning, situational and time management while presenting a positive attitude with customers and co-workers.
- High Level of professionalism and excellent customer service skills.
- Ability to multitask and handle a high volume of work accurately.
- Excellent verbal, written, and organization skills.
- Will need to take internal product and/or other training classes.
- Ability to work within a team office environment.
- Must be a self-starter and work independently of immediate supervision
- Ability and desire to learn assigned business segment product line.
- Ability to successfully complete required training in a timely manner
- Strong data analytical and problem-solving skills in identifying patterns and trends.
- Proficient with Microsoft Suites and SalesForce software.
- Have implemented some idea/improvement process.

**Preferred Knowledge/Skills, Education, and Experience**:

- Knowledge of SAP, CRM systems and Quotation tools.
- 2+ years of practical Customer Support experience supporting industrial, construction, mechanical, and/ or electrical industries.
- Effective verbal communication when speaking direct to customers
- Proven ability to follow a variety of guidelines outlined by customers and company standards
- Ability to perform over 10,000 ksh (40 WPM)

**Additional ongoing responsibilities**:

- Develop lasting professional relationships within organization such as: distribution centers, warehouses, sales personnel, standard pricing teams, product managers, and purchasing personnel.
- Understand the business unit organizational charts allowing yo

**Equal Employment Opportunity Statement

  • Atenciónde Servicio al Cliente Bilingüe

    hace 2 semanas

    Guadalajara, Jalisco, México Customer Service Is A tiempo completo

    **Vacante en Customer Service IS:****Agente de Servicio al Cliente Bilingüe (Modalidad Híbrida)****Resumen del Puesto**:Buscamos un profesional para desempeñar el papel de Agente de Servicio al Cliente Bilingüe en nuestra empresa Customer Service IS. En este puesto, serás la conexión entre nuestra empresa y nuestros clientes de habla hispana e inglesa,...

  • Customer Service Representative

    hace 2 meses

    Guadalajara, México Cognizant A tiempo completo

    **Job Summary** **Responsibilities** - Provide timely and accurate information to customers regarding products and services. - Resolve customer issues efficiently and effectively ensuring high levels of customer satisfaction. - Document customer interactions and maintain detailed records of inquiries complaints and resolutions. - Collaborate with team...

  • Customer Service Representative

    hace 3 semanas

    Guadalajara, Jalisco, México Cognizant A tiempo completo

    **Job Summary****Responsibilities**Deliver exceptional customer experiences by providing timely and accurate information regarding products and services.Resolve customer issues efficiently and effectively, ensuring high levels of customer satisfaction.Document customer interactions and maintain detailed records of inquiries, complaints, and...

  • Customer Service Specialist

    hace 5 días

    Guadalajara, Jalisco, México Vishay A tiempo completo

    Guadalajara, MX | Customer ServiceAt Vishay, we're seeking a talented Customer Service Specialist to join our Inside Sales team. Key responsibilities include investigating prospective accounts, approaching customers remotely to identify new leads or up-selling/cross-selling opportunities, and introducing customers to our product and after-sales service...

  • Agente de Servicio Al Cliente Bilingüe

    hace 6 meses

    Guadalajara, México Customer Service IS A tiempo completo

    **Vacante para la empresa Customer Service IS en Guadalajara, Jalisco**: **Agente de Servicio al Cliente Bilingüe (Modalidad Híbrida) Sin Experiência Previa Requerida** **Resumen del Puesto**: Como Agente de Servicio al Cliente Bilingüe, serás la conexión vital entre empresa y clientes de habla hispana e inglesa, proporcionando soluciones efectivas y...

  • Agente de Servicio Al Cliente Bilingüe

    hace 5 meses

    Guadalajara, México Customer Service IS A tiempo completo

    **Vacante para la empresa Customer Service IS en Guadalajara, Jalisco**: **Agente de Servicio al Cliente Bilingüe (Modalidad Híbrida) Sin Experiência Previa Requerida** **Resumen del Puesto**: Como Agente de Servicio al Cliente Bilingüe, serás la conexión vital entre empresa y clientes de habla hispana e inglesa, proporcionando soluciones efectivas y...

  • Customer Service Representative

    hace 4 semanas

    Guadalajara, Jalisco, México Ibm A tiempo completo

    Job SummaryWe are seeking a highly skilled and motivated Customer Service Representative to join our team at IBM Consulting. As a key member of our service operations team, you will be responsible for providing exceptional customer service and support to our clients.Key ResponsibilitiesProvide timely and accurate responses to customer inquiries and...

  • Customer Service Representative

    hace 4 semanas

    Guadalajara, Jalisco, México Helpware A tiempo completo

    About HelpwareWe're a company that puts people first. Our mission is to provide exceptional customer service while prioritizing employee satisfaction. We believe that by enhancing our employee experience, we can deliver high-quality service to our clients.Job SummaryWe're seeking a Customer Service Representative to join our team. As a Customer Service...

  • Customer Service Coordinator

    hace 2 semanas

    Guadalajara, Jalisco, México Tracker Corp A tiempo completo

    Mitratech is a leading provider of innovative solutions for corporate legal and compliance teams. We're seeking a talented Customer Service Coordinator to join our team. As a key member of our support team, you will play a vital role in delivering exceptional customer experiences through prompt and effective issue resolution.Key Responsibilities:• Respond...

  • Customer Service Representative

    hace 1 mes

    Guadalajara, México Vishay A tiempo completo

    Guadalajara, MX, Mexico | Customer Service The Customer Service Inside Sales team provides value add by: Investigating prospective accounts and approaching customers remotely to identify new leads, or up-selling/cross-selling opportunities. Introducing customers in the product and after sales service program, identifying customer needs and selling...

  • Customer Service Representative

    hace 2 meses

    Guadalajara, México Vishay A tiempo completo

    Guadalajara, MX, Mexico | Juarez, MX, Bermudez 2, Mexico | Customer Service The Customer Service Inside Sales team provides value add by: Investigating prospective accounts and approaching customers remotely to identify new leads, or up-selling/cross-selling opportunities. Introducing customers in the product and after sales service program, identifying...

  • Customer Service Representative

    hace 2 meses

    Guadalajara, Jalisco, México 300 FLEXTRONICS MANUFACTURING MEX, SA DE CV. A tiempo completo

    Job SummaryWe are seeking a highly skilled Customer Service Representative to join our team at 300 FLEXTRONICS MANUFACTURING MEX, SA DE CV. in Guadalajara, North Campus. As a key member of our customer-facing team, you will be responsible for delivering exceptional customer service and support to our clients.Key Responsibilities:Provide comprehensive and...

  • Customer Service Representative

    hace 4 semanas

    Guadalajara, Jalisco, México Tres R A tiempo completo

    Join Tres R in Guadalajara, JaliscoCustomer Service Bilingual OpportunityWe are seeking a highly motivated and detail-oriented individual to join our bilingual customer service team. As a customer service representative, you will be responsible for providing exceptional service to our clients, resolving issues, and ensuring customer satisfaction.What We...

  • Asesor de Servicio al Cliente Bilingüe

    hace 3 semanas

    Guadalajara, Jalisco, México Customer Service Is A tiempo completo

    **Vacante en Customer Service IS en Guadalajara, Jalisco**:**Asesor de Servicio al Cliente Bilingüe (Modalidad Híbrida)****Resumen del Puesto**: Buscamos un Asesor de Servicio al Cliente Bilingüe para conectar a nuestros clientes con nuestra empresa, proporcionando soluciones efectivas y una experiencia excepcional.**Responsabilidades Principales**:**-...

  • Customer Service Representative

    hace 4 semanas

    Guadalajara, Jalisco, México Helpware A tiempo completo

    **About Us**At Helpware, we're committed to putting people first. Our mission is to deliver exceptional customer service while prioritizing employee satisfaction. We believe that by enhancing our employee experience, we can provide high-quality service to our clients.**Job Summary**:As a Customer Service Representative, you will be the primary point of...

  • Customer Service Representative

    hace 2 semanas

    Guadalajara, Jalisco, México Vishay A tiempo completo

    At Vishay, we are seeking a skilled Customer Service Representative to join our team in a dynamic and fast-paced environment. Your primary responsibility will be to identify new leads and opportunities for up-selling and cross-selling our products, while providing exceptional customer service and support.Main Responsibilities:Investigate prospective accounts...

  • Customer Service Representative

    hace 5 meses

    Guadalajara, México Wexpand A tiempo completo

    **Job Title: Customer Service Representative** As a Customer Service Representative, you'll be an integral part of our mission to make every move a joyful experience. **Your responsibilities will include**: - **Prompt and Courteous Support**: Answer customer support calls promptly and professionally, leaving a positive impression in every interaction. -...

  • Customer Service Representative

    hace 4 semanas

    Guadalajara, Jalisco, México Helpware A tiempo completo

    About HelpwareWe're a company that puts people first. Our mission is to deliver exceptional customer service while prioritizing employee satisfaction. We believe that by enhancing our employee experience, we can provide the best possible service to our clients.Job SummaryWe're seeking a passionate and dedicated customer service professional to join our team....

  • Customer Service Representative

    hace 3 semanas

    Guadalajara, Jalisco, México Gordian Staffing A tiempo completo

    **About the Role**:Gordian Staffing is seeking a skilled Customer Service Representative to join our team. As a key member of our customer service team, you will be responsible for delivering exceptional customer experiences while ensuring compliance with company procedures and policies.**Key Responsibilities**: Communicate with customers via phone,...

  • Customer Service Specialist

    hace 2 semanas

    Guadalajara, Jalisco, México New Alliance Insurance Brokers, Inc A tiempo completo

    **Top Insurance Broker Seeking Seasoned Customer Service Professional**.We offer competitive salary and growth opportunities.**Key Responsibilities.**- Provide exceptional customer service to USA business owner clients.**Requirements.**- At least one year of customer service experience in an office environment.- Provable employment stability of at least 1...