Operations and Customer Service Manager

Flex is the diversified manufacturing partner of choice that helps market-leading brands design, build and deliver innovative products that improve the world. We believe in the power of diversity and inclusion and cultivate a workplace culture of belonging that views uniqueness as a competitive edge and builds a community that enables our people to push the...

Mexico City, Mexico- Customer Service- Program Manager - Customer Service Content Strategy - Mexico City - Customer Service At Netflix, we are shaping the future of global entertainment because we believe there is a better way to watch. Our members need our help from time to time, and that’s where our Global Customer Service (CS) organization focuses:...

Job Title: Sales Operations ManagerLocation: Remote (EST) Work Schedule: Monday - Friday, 9 AM - 5 PM (EST) Job Description: We are seeking a versatile and dynamic Sales Operations Manager to spearhead customer success and operational accountability across Channel Development and Cafe Operations. This role is integral to enhancing our cafe community...

Infor Managed Services (IMS) is part of our Global Delivery Services (GDS) division offering a cost-efficient subscription model for our customers helping to maintain their specific software processes. IMS acts as the primary service provider for any non-standard requirements of Infor ERP Products. IMS provides world-class service excellence through...

**Job description** **Mexico Office Customer Service Manager** Full-time -Non-Exempt - reports to Director of Contact Center Mexico **Summary**:Manages and directs our CC inbound teams in the Mexico city office in accordance with the organization's policies and applicable laws. Responsibilities include: review and define monthly goals for each team,...

Customer Service experience working in process manufacturing food, or beverage - Customer Service experience working in process chemical, or pharmaceutical. **Sobre nuestro cliente**: **Descripción**: - Manage customer orders for US, EMEA, and Mexico supporting all locations. - Maintain customer profiles. - Maintain sales order related records, enter...

Worldwide company leader in finishing Systems is looking for a Customer Service Manager.RequirementsAcademic studies: Electric Engineering or Mechanical Engineering Experience: 10 years in the area of finishing systems, painting machinery, etc. Language: Spanish and English advanced (Conversational) Software: PLC (Allen Bradley, Siemens) Valid Passport &...

SGI Global LLC is seeking fluent Spanish speaking an Operations and Recruiting Manager to support the Department of State, Bureau of International Narcotics and Law Enforcement Affairs (INL) in Mexico City, Mexico. Join our team as the Operations and Recruiting Manager , a key position within the PMO that significantly contributes to the strategic...

Customer service specialistMX-DF-Mexico DF **Description**: **Responsibilities**: - Provide resolution and/or next steps to dealer-generated financial assistance cases using available resources to determine the appropriate actions (e.g., Retention Model output, knowledge base content, etc.). - Ensure appropriate action (including required escalations) is...

Position Title: Customer Service CoordinatorLocation: Remote (EST Timezone) Work Schedule: Monday - Friday, 8 AM to 5 PM EST Job Description: We are seeking a dedicated Customer Service Coordinator to join our team. This role is essential to our company's operations, acting as a liaison between clients and our field team to ensure seamless service delivery....

Job Title:Sr. Operations Manager BPO - CDMXJob DescriptionThe Sr. Operations Manager is responsible for:Strategic Oversight: Lead and execute operational strategies, manage resources, and optimize processes to achieve organizational goals and enhance efficiency.Team Leadership and Quality Control: Direct a team, ensure product/service quality, manage...

Description Title: Customer Service Team Lead Job Purpose: The Customer Service Team Lead will provide an enhanced level of customer services and operational support. You will oversee and ensure daily operations are completed in timely manner & according to company’s standards.  Main Duties and Responsibilities: Overseeing daily Customer...

About the role Pangea is hiring for a leader within the Customer Experience organization who is an advocate for our customers driving exceptional experiences. This role focuses on continuously improving operations and performance primarily of the internal team. You will have 4-5 direct reports with responsibility for scheduling, workload distribution,...

Service Manager Take your next career step at ABB with a global team that is energizing the transformation of society and industry to achieve a more productive, sustainable future. At ABB, we have the clear goal of driving diversity and inclusion across all dimensions: gender, LGBTQ+, abilities, ethnicity and generations. Together, we are embarking on a...

Sales and customer service. We are a transnational company in the metal-mechanic sector. We are looking for sales and customer service for our team. **Requirements**: Advanced English. Minimum 2 years of experience in the manufacturing industry. ERP management. Excel Activities: Contact and customer service Coordination of orders and delivery...

**GPC **is on a mission to deliver superior eCommerce software and we need people that love: - Software - Technology - eCommerce **GPC **is global in operations, culture, and language with offices in New Jersey, San Diego, Vancouver, Mexico City, Sao Paulo, The Hague, Hong Kong, Ho Chi Minh, Manila and Brisbane. **SUMMARY**: **GPC** has an immediate...

Description The Sr. Operations Manager is responsible for : Strategic Oversight : Lead and execute operational strategies, manage resources, and optimize processes to achieve organizational goals and enhance efficiency. Team Leadership and Quality Control : Direct a team, ensure product / service quality, manage budgets, and maintain compliance with a...

Description The Sr. Operations Manager is responsible for: Strategic Oversight: Lead and execute operational strategies, manage resources, and optimize processes to achieve organizational goals and enhance efficiency. Team Leadership and Quality Control: Direct a team, ensure product/service quality, manage budgets, and maintain compliance with a focus on...

About the role As Strategy & Operations Associate, you will help drive strategic analysis along with supporting continuous improvement of Customer Support and Fraud Operations. You will build key performance indicator reporting, enhance business case development and complete ad hoc projects in support of Customer Support, Fraud Operations, along with the...

**About Horizons**: At Horizons, we're building the **infrastructure to power borderless teams**. By handling global payroll, benefits, taxes, and compliance, our technology enables businesses to hire anyone anywhere compliantly at the push of a button. **About the role**: **What you will do**: - **Global Expansion** - Setup and help open our local...