![Percepta International](https://media.trabajo.org/img/noimg.jpg)
Bilingual Customer Care Specialist
hace 5 días
Bilingual Customer Care Specialist
MX-DF-Mexico DF
**Description**:
At Percepta, we bring first-class service across each market we support.
**What You’ll Be Doing**
**During a Typical Day, You’ll**
- Bring your passion and love for technology to know what’s going on with the latest technology products and help customers.
- Answer incoming communications from customers.
- Connect and resolve issues with customers using written and verbal communication.
- Get in contact with different people and departments to ensure correct follow up.
- Available to take inbound phone calls and follow up on outbound cases according to operations needs..
**What You Bring to the Role**
- High School diploma
- 1 year or more of technical support, troubleshooting or customer service experience
- Fluent in English and Spanish.
- Communication, problem solving, attention to detail, active listening, organization, writing and verbal skills, computer skills.
- Willing to work on site.
**What You Can Expect**
- $95 hourly
- Working day Monday to Friday
- Legal and additional benefits:
- 12 vacation days,
- Vacation bonus 25% 1st year, successive years 50%.
- Christmas bonus 15 days.
- Restaurant card after 90 days.
- Life insurance 24 months of salary.
- Bonus: as of the second year worked.
- Training programs.
- Employee reward program.
- On-site Gymnasium. Referral program
**About Percepta**
Established in 2000, Percepta has contact centers across the globe that proudly deliver a frictionless customer experience to our clients.
Our values are the heartbeat of our organization, and we live, breathe, and play by them every day. As a Percepta team member, you can expect:
**Culture of Service** - to be treated like you are the customer from day one
**Teamwork **- belonging to a supportive family team environment that encourages growth, fosters trust and open communication, and acknowledges value of your contributions
**Respect **- a team that is accountable, dependable and gives you their full attention
**Proactive **- to surround yourself with solution-oriented people who strive to improve themselves, others, and the organization
**Career** **Growth** - lots of learning opportunities for aspiring minds
**Diversity** - be a part of our growing diverse and community-minded organization that is all about having fun
**Competitive Compensation** - we take care of family, which is why we offer more than just competitive wages and great benefits. Our programs offer incentives and promote physical, mental, and financial wellness.
**Percepta is an Equal Opportunity Employer.**
Please note that neither Percepta nor any of the agencies that recruit on our behalf will ever ask for any payments or personal information such as bank account details from applicants at any point in the recruitment process.
-
Bilingual Customer Care Specialist
hace 2 semanas
Ciudad de México Percepta International A tiempo completoBilingual Customer Care Specialist MX-DF-Mexico DF **Description**: At Percepta, we bring first-class service across each market we support. **What You’ll Be Doing** **During a Typical Day, You’ll** - Bring your passion and love for technology to know what’s going on with the latest technology products and help customers. - Answer incoming...
-
Customer Care Specialist
hace 5 días
México Learning Ambassadors A tiempo completoPor expansión solicitamos: _*CUSTOMER CARE SPECIALIST*_ OBJETIVO:* Brindar atención a cliente en cada concepto que requieran rela
-
Bilingual Customer Care Specialist
hace 2 semanas
Ciudad de México, Ciudad de México Percepta International A tiempo completoBilingual Customer Care SpecialistMX-DF-Mexico DFDescription:At Percepta, we bring first-class service across each market we support.What You'll Be DoingDuring a Typical Day, You'll Bring your passion and love for technology to know what's going on with the latest technology products and help customers. Answer incoming communications from customers. Connect...
-
Bilingual Customer Service Specialist
hace 1 semana
Ciudad de México, Ciudad de México Foundever A tiempo completoJob Description : About UsAbout UsAbout FoundeverAs a global leader in end-to-end customer experience (CX) products and solutions, Foundever partners with the world's best-loved brands, from Fortune 500 companies to local startups, to design, build and deliver a competitive edge across all customer touchpoints.With our award-winning culture built on 35+...
-
Bilingual Customer Service Specialist
hace 2 semanas
Ciudad de México, Ciudad de México Foundever A tiempo completoBilingual Customer Service SpecialistAbout UsAs a leading company in end-to-end customer experience (CX) products and solutions, Foundever collaborates with renowned brands, from Fortune 500 corporations to local startups, to develop and provide a competitive advantage across all customer touchpoints.Backed by a 35+ years industry-leading experience,...
-
Customer Care Specialist
hace 3 semanas
México Kerry A tiempo completo**About Kerry**: - Kerry is the world's leading taste and nutrition company for the food, beverage and pharmaceutical industries. Every day we partner with customers to create healthier, tastier and more sustainable products that are consumed by billions of people across the world. Our vision is to be our customers' most valued partner, creating a world of...
-
Customer Care Specialist
hace 1 mes
Santiago de Querétaro, México Kerry A tiempo completoO verview of role: The Customer Care Specialist is responsible for supporting delivery of a world class customer experience to our customers. Delivering critical support in line with agreed service levels for the overall Customer Care organization. Demonstrating ownership & accountability, ensuring customer requirements related to customer orders service...
-
Customer Care Specialist
hace 2 semanas
Ciudad de México, Ciudad de México Kerry A tiempo completoAbout Kerry: Kerry is the world's leading taste and nutrition company for the food, beverage and pharmaceutical industries. Every day we partner with customers to create healthier, tastier and more sustainable products that are consumed by billions of people across the world. Our vision is to be our customers' most valued partner, creating a world of...
-
Customer Care Specialist
hace 2 semanas
Santiago de Querétaro, Querétaro de Arteaga, México Kerry Group Plc A tiempo completoPress Tab to Move to Skip to Content Link Select how often (in days) to receive an alert: Create Alert Select how often (in days) to receive an alert: Kerry is the world's leading taste and nutrition company for the food, beverage and pharmaceutical industries. Every day we partner with customers to create healthier, tastier and more sustainable products...
-
Customer Care Specialist
hace 2 semanas
México Kerry A tiempo completo**About Kerry**: - Kerry is the world's leading taste and nutrition company for the food, beverage and pharmaceutical industries. Every day we partner with customers to create healthier, tastier and more sustainable products that are consumed by billions of people across the world. Our vision is to be our customers' most valued partner, creating a world of...
-
Customer Care Specialist
hace 2 semanas
Santiago de Querétaro, Querétaro de Arteaga, México Kerry A tiempo completoAbout KerryKerry is the world's leading taste and nutrition company for the food, beverage and pharmaceutical industries. Every day we partner with customers to create healthier, tastier and more sustainable products that are consumed by billions of people across the world. Our vision is to be our customers' most valued partner, creating a world of...
-
Customer Care Specialist
hace 1 mes
Santiago de Querétaro, Querétaro de Arteaga, México Kerry A tiempo completoAbout KerryKerry is the world's leading taste and nutrition company for the food, beverage and pharmaceutical industries. Every day we partner with customers to create healthier, tastier and more sustainable products that are consumed by billions of people across the world. Our vision is to be our customers' most valued partner, creating a world of...
-
Customer Care Specialist
hace 1 semana
Ciudad de México, Ciudad de México Kerry A tiempo completoRequisition ID 49825Position Type FT PermanentRecruiterPosting Type DNILeading to better encompasses all we do at Kerry, it's how we've become the worlds leading taste and nutrition company. Whether it's building and manufacturing sustainable solutions for food, beverage or pharmaceutical consumers, our commitment to lead the world to better nutrition drives...
-
Customer Care Specialist
hace 2 semanas
Ciudad de México, Ciudad de México Data Impact A tiempo completoCompany DescriptionThe phenomenal development of e-commerce has given rise to huge quantities of data and information. Companies have difficulty exploiting this data, not knowing which leverage actions to choose nor how to measure their impact.This is where Data Impact comes in We collect over 10 billion pieces of data daily which we process and use in...
-
Customer Care Specialist
hace 4 semanas
Ciudad de México Data Impact A tiempo completo**Job Description**: **Data Impact** The phenomenal development of e-commerce has given rise to huge quantities of data and information. Companies have difficulty exploiting this data, not knowing which leverage actions to choose nor how to measure their impact. This is where **Data Impact** comes in! We **collect** over 10 billion pieces of data daily...
-
Customer Care Specialist
hace 3 semanas
Ciudad de México NielsenIQ A tiempo completo**Job Description**: **Data Impact** The phenomenal development of e-commerce has given rise to huge quantities of data and information. Companies have difficulty exploiting this data, not knowing which leverage actions to choose nor how to measure their impact. This is where **Data Impact** comes in! We **collect** over 10 billion pieces of data daily...
-
Customer Care Specialist
hace 3 semanas
Ciudad de México YouScan A tiempo completoWe're looking for a Customer Care Specialist in Mexico City to join the YouScan Customer Success team. This is an entry-level position. **Fluency in Spanish and English is required, while Portuguese is a strong advantage.** Excellence in customer service is a hallmark of our company. Together with your team—Account Executives, Customer Success Managers,...
-
Global Customer Care
hace 2 semanas
Ciudad de México, Ciudad de México Ciena Corporation A tiempo completoPlease navigate the suggestions using the tab key Enter Location Refine your search Category Data Analytics ( 3 ) jobs Finance, Accounting & Audit ( 1 ) job Global Customer Care jobs Global Services ( 3 ) jobs IT jobs Interns, Students & Temporary jobs Learning ( 1 ) job Legal ( 1 ) job Marketing & Communications ( 3 ) jobs Product Line...
-
Customer Success Specialist
hace 2 semanas
Ciudad de México, Ciudad de México Rarible, Inc. A tiempo completoInterested in building Web 3 with us? The next few years in crypto, NFTs, and Web3 belong to builders and believers — not short-term speculators. At Rarible, we believe that Web 3 will spread only when teams create excellent infrastructure, fill gaps, and provide solutions that benefit communities and create a better internet for everyone. If this...
-
Customer Care Specialist
hace 1 semana
Ciudad de México, Ciudad de México Data Impact A tiempo completoCompany DescriptionThe phenomenal development of e-commerce has given rise to huge quantities of data and information. Companies have difficulty exploiting this data, not knowing which leverage actions to choose nor how to measure their impact.This is where Data Impact comes in We collect over 10 billion pieces of data daily which we process and use in...