Technical Support Analyst

hace 7 meses

Ciudad de México TD SYNNEX A tiempo completo

The Security Ops Center (SOC) Engineer - Level II is responsible for implementing and supporting security technology solutions globally.

Leads or serves as multi-discipline technical resource in IT security projects intended to continually improve the security infrastructure and operating procedures.

Keeps abreast of the latest technologies and identifies opportunities to propose improvements to TD SYNNEX customer's Cyber Protection, detection, and response capabilities.

The responsibilities include reviewing our current security measures and processes in all geographies TD SYNNEX operates in, identifying and addressing areas of weakness through penetration testing and red teaming, and responding promptly to possible security breaches.

Continuously improves core processes in identity & access management, threat hunting and analysis, vulnerability management, security monitoring and incident response both on-premises and in the cloud.

"Let's Achieve Great Outcomes. TD SYNNEX is the partner that helps unlock business results for all."

**What You'll Do**:

- Implementation, enhancements, and ongoing support for security technologies **(30%)**:

- Executes and continuously improves core security processes such as vulnerability management, threat analysis, security monitoring and incident response, identity, and access management **(20%)**:

- AppSec reviews, penetration testing and red teaming activities to identify control gaps and weaknesses **(20%)**:

- Process automation, orchestration for improving team efficiency, documentation, and training **(20%)**:

- Data analytics and KPI reporting for ensuring operational effectiveness and controls health **(10%)**

**What We're Looking For**:

- Bachelor's Degree with IT field of study required.
- 5+ Years of relevant work experience.
- Able to recognize and attend to important details with accuracy and efficiency.
- Able to communicate clearly and convey necessary information.
- Able to converse and write effectively in English (level B2 or higher).
- Able to converse and write effectively in French (level B2 or higher).
- Able to create and conduct formal presentations.
- Able to interact effectively with all levels of management.
- Possesses strong multi-cultural interpersonal skills.
- Possesses strong organizational and time management skills, driving tasks to completion.
- Able to constructively work under stress and pressure when faced with high workloads and deadlines.
- Able to maintain and promote social, ethical, and organizational standards in conducting internal and external business activities.
- Able to work independently with minimum supervision.
- Able to maintain confidentiality of sensitive information.
- Able to build solid, effective working relationships with others.
- Able to exhibit ability to be sensitive to the needs, concerns, and feelings of others.
- Able to quickly learn new systems and technology.

**Other Education / Certifications**:

- Selection of Security & Technology Certifications and/or equivalent proven work experience.

**Working Conditions**:

- Occasional non-standard work hours or overtime as business requires.
- On-call availability required as necessary.
- Some local travel required.
- Hybrid time.

**What's In It For You?**
- ** Elective Benefits**: Our programs are tailored to your country to best accommodate your lifestyle.
- ** Grow Your Career**:Accelerate your path to success (and keep up with the future) with formal programs on leadership and professional development, and many more on-demand courses.
- ** Elevate Your Personal Well-Being**: Boost your financial, physical, and mental well-being through seminars, events, and our global Life Empowerment Assistance Program.
- ** Diversity, Equity & Inclusion**:It's not just a phrase to us; valuing every voice is how we succeed. Join us in celebrating our global diversity through inclusive education, meaningful peer-to-peer conversations, and equitable growth and development opportunities.
- ** Make the Most of our Global Organization**: Network with other new co-workers within your first 30 days through our onboarding program.
- ** Connect with Your Community**: Participate in internal, peer-led inclusive communities and activities, including business resource groups, local volunteering events, and more environmental and social initiatives.

At TD SYNNEX, we're proud to be recognized as a great place to work and a leader in the promotion and practice of diversity, equity and inclusion. If you're excited about working for our company and believe you're a good fit for this role, we encourage you to apply. You may be exactly the person we're looking for

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