Customer Experience Supervisor
hace 2 semanas
**_Customer Experience Supervisor:_**
**W.W. Williams** is seeking an experienced, highly motivated **Customer Experience Supervisor **for our high volume service department. The responsibilities of this role includes greeting the customer, creating a service repair order based on the customer's request, and keeping the customer informed of the status of the repair.
Assist in the operation of managing a profitable service department through productive staffing, strong customer satisfaction, cost controls, setting and meeting objectives with high initiative for change and control of service activity. The Service Writer/Advisor provides advice to customers regarding vehicle repairs.
**JOB DUTIES**:
- Assist customers with setting service appointments, and keeping our clients informed of the status of their vehicles in for service.
- Open and close work orders in a timely manner.
- Research vehicle recalls, service & repair information with manufacturers' websites.
- Being able to sell needed vehicle maintenance & repairs in an honest, ethical, courteous & professional manner.
**JOB REQUIREMENTS**:
- Must have excellent customer service experience.
- Must work closely with vehicle repair technicians.
- Excellent verbal and written skills.
- Respectable comprehension of dealer business systems and computer skills, ADP Dealer System preferred but not required.
- Able and comfortable with multi-tasking.
- Possess high level of overall technical knowledge.
- Clean driving record, and must pass drug screen and background check.
**EDUCATION**:
- Experience with heavy duty dealership and/or diesel service environment preferred.
EOE/AAP/M/F/Vets/Disabled, DFWP.
-
Customer Experience Management
hace 7 días
Tlaquepaque, México SFIS International Services A tiempo completoCompany dedicated to federal cargo transportation specialized in refrigeration, due to growth and development, seeks: Customer experience manager Objective: Monitor interactions with customers, by planning strategies that increase customer satisfaction. Activities: Create and develop the international customer service department. Strengthen negotiations...
-
Customer Service Supervisor
hace 6 días
Tlaquepaque, México Avnet A tiempo completoWho We Are: At Avnet, relationships matter. We are a global, FORTUNE ® 500 technology distributor and solutions company that delivers design, supply chain and logistics expertise to customers at every stage of a product’s lifecycle. Our employees have a front row seat to the latest innovations shaping the world we live in and the future we share. We’re...
-
Customer Support Associate
hace 7 días
Tlaquepaque, México Arrow Electronics, Inc. A tiempo completo**Position**: Customer Support Associate Arrow Electronics is looking to hire a Customer Support Associate to join our team in Guadalajara, MX. **What You'll Be Doing**: - Provide expert internal and external customer service, interfacing directly with customers, recommending solutions and/or action plans to internal sales team staff. - Order entry &...
-
Customer Sales Specialist
hace 1 día
Tlaquepaque, México Arrow Electronics, Inc. A tiempo completo**Position**: Customer Sales Specialist Principle Accountabilities - Responsible for the day-to-day sales activities, sales support and customer service tasks for specified customers and assigned accounts. Researches and responds to customer inquiries. Maintains efficiencies in corporate operational processes and procedures. Serves as a liaison between...
-
Customer Support Associate
hace 3 días
Tlaquepaque, México Arrow Electronics, Inc. A tiempo completo**Position**: Customer Support Associate Please be sure to include all work history on your resume including: temporary employment, work as a contractor, other subsidiaries, changes in entities legal name, etc. Arrow is an equal opportunity employer. All applicants will be considered for employment without attention to religion, gender, age, sexual...
-
Customer Sales Specialist
hace 1 día
Tlaquepaque, México Arrow Electronics, Inc. A tiempo completo**Position**: Customer Sales Specialist Arrow Electronics is looking for a Customer Sales Specialist to join our team in Guadalajara. As a Customer Sales Specialist, you will work to establish and retain strong and influential customer, supplier, and internal relationships. By providing professional, timely and accurate responses to customer inquiries and...
-
Supervisor Audit, Refunds
hace 2 días
Tlaquepaque, México Herbalife A tiempo completoOverview: Recruiter: Montserrat Tavares Position reports to: Gabriela Hernández The GBS R&R Supervisor is responsible for supervising the daily operations of the Member Operations Transactional GBS audit team. The supervisor will monitor the audit team certifying proper procedures and guidelines are being followed. Moreover, the audit supervisor will be...
-
Customer Analytics Manager for Hp.com
hace 1 día
Tlaquepaque, México Hewlett Packard A tiempo completoIndividual who has hands on experience with a focus on numbers and querying databases to build out usecases and dashboards. Knowledge and Skills: - Analyzing customer data to better understand customers - Leverage the customer data to create segments for targeting and experimentation - Enrich the customer data with firmographic and intent data - Evaluate...
-
Customer Solutions Specialist
hace 7 días
Tlaquepaque, México Avnet A tiempo completoJob Summary: Principal Responsibilities: - Delivers solutions or finds new opportunities for a positive customer experience utilizing independent judgment and sales methodology. - Initiates and answers sales inquiries directly from/to prospective and/or existing customers to promote product offerings, services and capabilities. - Promptly and accurately...
-
Order Fulfillment Sme
hace 4 días
Tlaquepaque, México Hewlett Packard A tiempo completo**Job description**: This is an Order Fulfilment role within the US Customer Operations Indirect team, supporting the US Market. Customer facing role with strong partner engagement. Accountable for order execution, backlog management to support customer requirements, to enable HPs financial objectives. **_ Responsibilities: _** - Responsible for orders to...
-
Customer Service
hace 1 día
Tlaquepaque, México TATA CONSULTANCY SERVICES A tiempo completoTata Consultancy Services (TCS) is a global leader in IT services, consulting, and business solutions. We are currently hiring entry-level BPO Tech Support professionals to join our dynamic team. If you have a passion for technology, excellent problem-solving skills, and a desire to provide exceptional customer service, we want to hear from...
-
Ssc Ar/ Ap Supervisor
hace 7 días
Tlaquepaque, México Psycom Solución de Negocio A tiempo completoLeading manufacturer and designer of custom protective and specialty packaging products requests: **Share Services Center AR / AP Supervisor** **Activities and responsibilities**: AP/ APD Accounts payable: - Ensure and support the correct registration of corporate and service invoices, documentation on file of the invoices registered by the plant. - Review...
-
Us Federal Customer Engagement Mgmt
hace 1 día
Tlaquepaque, México Hewlett Packard A tiempo completo**_ Responsibilities: _** - Acts as a first point of contact for regular, on - going customer accounts on daily operational matters. - Resolves operational issues that may arise from the end-to-end sales process (e.g., order status, returns, and deliveries, invoicing, returns, and financial post-sales programs). - Collaborates with other functions and...
-
Tlaquepaque, México Hewlett Packard A tiempo completo**_ Responsibilities: _** - Acts as a first point of contact for regular, on-going customer accounts and some "top-tier" customers, on daily operational matters. - Resolves operational issues that may arise from the end-to-end sales process (e.g., order status, returns, and deliveries, invoicing, returns, and financial post - sales programs). - Engages with...
-
Supervisor , Member Compensation Transactional
hace 2 días
Tlaquepaque, México Herbalife A tiempo completoOverview: - Recruiter: Montserrat Tavares - Position reports to: Brenda Rivera The position will supervise the daily transactional and administrative operations of Member Compensation agents providing leadership, operational expertise, and motivation across the team. The MC Supervisor will collaborate building strong internal relations with GBS Member...
-
Global Customer Operations Representative
hace 1 día
Tlaquepaque, México Hewlett Packard A tiempo completo**_ Responsibilities: _** - Acts as a first point of contact for regular, on-going top tier1 at AMS level customers, on daily operational matters. - Resolves operational issues that may arise from the end-to-end sales process (e.g., order status, returns, and deliveries, invoicing, returns, and financial post - sales programs) at AMS Market. - Engages with...
-
Data Scientist
hace 3 días
Tlaquepaque, México Herbalife A tiempo completoOverview: **Data Scientist | Level: Staff IV** Recruiter: Manuel Garcia This position reports to: Daniel Perez, Manager I, Business Analytics This position will be responsible for the creation and optimization of the Reports / Dashboards to support the decision-making process across The Americas.Likewise, it will support with Ad-Hoc analysis with valuable...
-
Supervisor, Gbs Human Resources
hace 6 días
Tlaquepaque, México Herbalife A tiempo completoOverview: STATEMENT: The Supervisor, GBS HR Operation will support the delivery of HR transactional and administrative services across the different GBS HR service catalog for employees and other customers (including Suppliers, Regulatory Bodies, etc.) within its scope of expertise and/or region(s) of influence. Additionally, the Supervisor, GBS HR...
-
Customer Engagement Manager 3
hace 1 día
Tlaquepaque, México Hewlett Packard A tiempo completo**Responsibilities**: - Leads team effort of individual contributors to resolve moderately complex issues. - Acts as a first point of contact for "top tier" retail customer accounts with high complexity, coordinating support on a broad range of daily operational matters. - Resolves high impact operational issues (e.g., issues related to global trade and...
-
Order Management and Customer Care Internship
hace 2 días
Tlaquepaque, México Hewlett Packard Enterprise A tiempo completoOrder management and customer care internship This role has been designated as ‘Edge’, which means you will primarily work outside of an HPE office. **_ Responsibilities: _** Apprentice includes students working at the company who are enrolled in apprenticeship programs in association with their university. College Interns are university students who...