Service Desk Analyst

**SERVICE DESK ANALYST** **FUNCIONES Y RESPONSABILIDADES**: - Supervisa y responde rápidamente a las solicitudes relacionadas con problemas de TI, brindando soporte directamente, por teléfono y/o desde la aplicación ServiceDesk y ayudando en la resolución de problemas. - Crea nuevas cuentas de red y prepara el sistema/cuenta para nuevos empleados y...

The Service Desk agent is responsible for providing Service Desk support services L1 and in some cases L2 and ensuring high customer satisfaction. The Service Desk agent investigates the reason behind the issues, troubleshoots the technical problems, and resolves the relevant issues. Service Desk agent analyzes the problems and records the issues addressed...

We are looking for your talent. If you have worked as the following positions we can consider your skills: Ticket Support Service Desk Technical Support Customer On-Site Guadalajara 3 to 4 years Top $55,000 1 - Application Support Knowledge - Batch Job Monitoring and Troubleshooting - SQL knowledge - Familiar with Unix commands - Experience working in...

**¿Quiénes somos?** Intecfra, empresa dedicada al giro de venta y arrendamiento de equipo de cómputo y soluciones de TI en general, se encuentra en búsqueda de talento para su área de Mesa de Servicios. Únete al equipo como**:Ingeniero Service Desk**. **Funciones y actividades**: - Atención de incidentes y requerimientos en plataformas de...

**Service Desk Bilingue ( Presencial/ Zapopan )** Empresa importante a nível nacional solicita: - Agente de Service Desk Bilingüe ( Presencial / Zapopan ) - *Bachillerato terminado ( Con certificado ) - *Inglés Avanzado *Experiência comprobable en call center ( Service Desk): - Conocimietos en : Microsoft Outlook, AD, servidor Win, sistema operativo...

_**¿Quiénes somos?**_ - Intecfra, empresa dedicada al giro de venta y arrendamiento de equipo de cómputo y soluciones de TI en general, se encuentra en búsqueda de talento para su área de Mesa de Servicios. Únete al equipo como: Ingeniero Service Desk._ - Funciones y actividades:_ - _Atención de incidentes y requerimientos en plataformas de...

We are looking for an IT Service Desk to implement new and existing customer basic Managed Services. As our IT Service Desk, you will work with customers, vendors, and the assigned project manager to ensure managed networking services are deployed to support customers’ business needs. Qualifications: - English Proficiency - 2+ years of customer support...

Empresa importante a nível nacional solicita: Agente de Service Desk Bilingue - Bachillerato terminado ( Con certificado ) - Inglés Avanzado - Experiência comprobable en call center ( Service Desk): - Conocimietos en : Microsoft Outlook, AD, servidor Win, sistema operativo Windows, conceptos de redes, componentes de hardware de PC y sus funcionalidades....

**¡INTECFRA TE ESTA BUSCANDO!** ¿Te gustaría trabajar en una empresa líder en soluciones de TI? Somos una empresa dedicada a la venta y arrendamiento de equipo de cómputo e infraestructura de TI, estamos en búsqueda de talento para el área de TI como Analista de Service Desk. **Actividades**: - Recibir las llamadas realizadas por usuarios de...

We are hiring: Customer service to Analyst KYC - Conduct client profile reviews for customer accounts. - Review all information and documentation ensuring compliance with local regulation. Follow up with clients to ensure information is received before due dates Perform KYC, and ensuring records are not past due. Qualifications: 1-2 years of relevant...

We look for the type of person who can’t walk past a problem. When you find a bug or a recurring inefficiency, does it become your mission to ensure it won’t live to inconvenience another person? If you are nodding your head, this is the job for you! At NES (NetSuite Engineered Support), we work across departments with individuals ranging from Database...

Solve complex problems related to infrastructure cloud services and build automation to prevent problem recurrence. Design, write, and deploy software to improve the availability, scalability, and efficiency of Oracle products and services. Design and develop designs, architectures, standards, and methods for large-scale distributed systems. Facilitate...

ota-ay-mxsup Solve complex problems related to infrastructure cloud services and build automation to prevent problem recurrence. Design, write, and deploy software to improve the availability, scalability, and efficiency of Oracle products and services. Design and develop designs, architectures, standards, and methods for large-scale distributed systems....

Position description Type of assignment Full-time Regular Function Operational activities - 4PL Operations Job title Data Integrity Analyst M/F Position requirements and constraints (working hours…) 48 weekly hours. Job description Entering or updating data into Geodis system to process shipments accordingly and keeping the service level of...

Experience in the accounting lifecycle with knowledge of common enterprise structures setup, transaction processing, financial reporting, interfaces, period close processes and activities, knowledge of Oracle Hyperion Essbase Cube, Smart View and Financial Reporting Workspace are highly desired. Support or Consulting experience with Oracle Financials or...

Department Description **Job Description**: Position is for a Techno-functional Support Professional, preferably in the final semester of a Computer Science or similar degree program, or already graduated in Computer Science or a related field. Responsibilities include but are not limited to providing excellence in customer service support, diagnosis,...

Job Summary: As a Service Desk, you will be the first point of contact for customers seeking technical assistance over email, phone, or ticketing system tool. You will provide support to customers, troubleshoot technical issues, and offer timely resolutions. Proficiency in English at the C1 level is necessary to communicate effectively with our...

**Responsibilities**: - Act as the primary point of contact for Spanish-speaking clients seeking technical assistance and support. - Communicate with English-speaking clients fluently at the C1 level to understand and address their technical needs. - Diagnose and troubleshoot technical problems, providing step-by-step guidance to end-users. - Escalate...

Qualifications - 3+ years Call Center experience - 3+ years management experience - Ability to analyze and interpret data - Ability to meet deadlines amid continually changing priorities **Responsibilities**: - Quality Assurance Agent (QA) is responsible for assessing the quality of the performance of our call center associates who deal with our leads -...

**Job Summary: **Responsibilities: - Act as the primary point of contact for Spanish-speaking clients seeking technical assistance and support. - Communicate with English-speaking customer fluently at the C1 level to understand and address their technical needs. - Diagnose and troubleshoot technical problems, providing step-by-step guidance to end-users. -...