HR Customer Care

hace 3 meses


Ciudad de México CDMX Fortive A tiempo completo

**HR Support Associate**

**Key Responsibilities**:

- Provide first contact information on HR policies, procedures, and programs.
- Assist employees with HR-related issues, including benefits, payroll, and leave of absence.
- Document and track inquiries and resolutions in the HR system.
- Escalate complex issues to senior HR staff or other departments as needed.
- Maintain confidentiality and handle sensitive information with discretion.
- Participate in training sessions to stay updated on HR policies and systems.
- Contribute to the continuous improvement of HR processes and services.

**Qualifications**:

- High school diploma or equivalent; associate’s or bachelor’s degree in Human Resources, Business Administration, or a related field is a plus.
- Must demonstrate strong written and verbal communication skills in English.
- Excellent communication skills, both verbal and written.
- Strong customer service orientation with a friendly and helpful demeanor.
- Ability to handle multiple inquiries simultaneously and prioritize tasks effectively.
- Basic understanding of HR principles and practices.
- Proficiency in using computer systems and software, including MS Office and HRIS.
- Ability to work in a fast-paced environment and adapt to changing priorities.

**Fortive Corporation Overview**

We are a global industrial technology innovator with a startup spirit. Our forward-looking companies lead the way in software-powered workflow solutions, data-driven intelligence, AI-powered automation, and other disruptive technologies. We’re a force for progress, working alongside our customers and partners to solve challenges on a global scale, from workplace safety in the most demanding conditions to groundbreaking sustainability solutions.

We are a diverse team 18,000 strong, united by a dynamic, inclusive culture and energized by limitless learning and growth. We use the proven Fortive Business System (FBS) to accelerate our positive impact.

At Fortive, we believe in you. We believe in your potential—your ability to learn, grow, and make a difference.

At Fortive, we believe in us. We believe in the power of people working together to solve problems no one could solve alone.<

At Fortive, we believe in growth. We’re honest about what’s working and what isn’t, and we never stop improving and innovating.

Fortive: For you, for us, for growth.



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